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Edgewater Networks' Plug & Dial Alliance Program Attracts Industry Leading VoIP Technology Partners; Working With Best-in-Class Technology Partners, Edgewater Networks Simplifies the Setup of VoIP for Service Providers and Enterprises.

SANTA CLARA, Calif. -- Through interoperability and certification with EdgeMarc routers and the EdgeView VoIP Support System, the Plug & Dial Alliance Program brings technology partners together to simplify and automate the delivery of VoIP for enterprises and service providers. Charter partners include: Acme Packet, Audiocodes, BroadSoft, LignUp, MiTel, Polycom, Siemens and Sylantro Systems.

Plug & Dial Benefits

Edgewater Networks' Plug & Dial Alliance Program provides interoperability testing for multi-vendor VoIP networking environments and automated setup of customer premises equipment including many brands of SIP-based IP phones.

Using the EdgeView VoIP Support System and EdgeMarc routers, Edgewater Networks' Plug & Dial solution reduces the complex, multi-step and error-prone process of router and IP phone setup to a virtually hands-free installation experience. In a hosted PBX or IP centrex environment users simply plug their IP phone into the LAN, enter their phone number and password guided by voice prompts from the EdgeView system. This information is used by EdgeView to seamlessly authenticate the user with the feature server. Upon successful authentication, the EdgeView system will generate the appropriate configuration files, install them on the router and IP phones, reboot the phones and then send notifications to upstream OSS systems. This level of automation dramatically reduces installation times from hours with the manual method to minutes using Plug & Dial capabilities.

"In addition to providing the VoIP customer support tools that we've come to rely on, EdgeView now offers our Service Provider customers a way to significantly shorten installation time with Plug & Dial. This feature enables the end user to self provision, eliminating the need for our customers to pre-stage and configure IP phones. At the same time, the intuitive voice prompts have improved the out of the box experience for end-users," said Robert Decker, SVP of Technology & Service Operations at New Global Telecom, the leader in managed wholesale VoIP solutions.

Plug & Dial Alliance Program Details

The Plug & Dial Alliance Program features and benefits are technical and marketing in nature. Each member agrees to provide software and hardware for Edgewater's interoperability labs in exchange for certification, publication in application notes and design guides, joint marketing, sales activities, and training. The Plug & Dial interoperability process is currently in progress with charter alliance members.

"Our intent with this program is to eliminate the complexity associated with VoIP setup and support. This enables our customers to reduce operating costs and increase customer retention," says Dave Norman Chief Executive Officer of Edgewater Networks.

To learn more about Plug & Dial Alliance Program go to or contact Oliver Davis at or 415.595.7481. For sales inquiries please contact or 408.351.7200.

Plug & Dial Charter Partners

Acme Packet

Acme Packet, the leader in session border control solutions, enables service providers to deliver trusted, first class interactive communications-voice, video and multimedia sessions-across IP network borders. Our Net-Net family has been selected by over 240 service providers, including 21 of the top 25 wireline and wireless providers in the world, to satisfy critical security, service assurance and regulatory requirements in wireline, cable and wireless networks. These deployments support multiple applications-from VoIP trunking to hosted enterprise and residential services; multiple protocols-SIP, H.323, MGCP/NCS and H.248; and multiple border points-interconnect, access network and data center. For more information, contact us at +1 781.328.4400, or visit

AudioCodes Ltd.

AudioCodes Ltd. (NASDAQ:AUDC) enables the new voice infrastructure by providing innovative, reliable and cost-effective Voice over Packet technology and Voice Network products to OEMs, network equipment providers and system integrators. AudioCodes provides its customers and partners with a diverse range of flexible, comprehensive media gateway and media processing technologies, based on VoIPerfect(TM) - AudioCodes' underlying, best-of-breed, core media gateway architecture. The company is a market leader in voice compression technology and is a key originator of the ITU G.723.1 standard for the emerging Voice over IP market. AudioCodes voice network products feature media gateway and media server platforms for packet-based applications in the converged, wireline, wireless, broadband access, and enhanced voice services markets. AudioCodes enabling technology products include VoIP and CTI communication boards, VoIP media gateway processors and modules, and CPE devices. Its customers include the leading telecom and data network equipment providers globally. AudioCodes' headquarters and R&D facilities are located in Israel with an R&D extension in the U.S. Other AudioCodes' offices are located in Europe, the Far East, and Latin America. For more information on AudioCodes, visit


BroadSoft's VoIP application software is revolutionizing the delivery of hosted telephony and multimedia services. Its flagship BroadWorks(R) technology empowers wireless and wireline carriers to deliver next-generation voice and multimedia applications and advanced features that increase revenue, enhance competitive differentiation and elevate customer satisfaction. BroadSoft's family of carrier-class software products delivers the scale, open architecture and reliability that the world's leading telecommunications companies demand to serve mission-critical enterprise and residential broadband customers. BroadSoft's leads the VoIP applications market with 6 of the top 10 and 11 of the top 25 largest carriers worldwide including BellSouth, Korea Telecom, Singtel, Telefonica de Espana, Telstra, T-Systems, Verizon and XO Communications.

LignUp Corporation

LignUp Corporation delivers a powerful converged IP communications platform deployed with hosted telephony, voice mail, unified messaging, auto attendant and other Web applications. The 100% software, native-SIP platform is powered by LignUp Call Control XML (CCTRL) and LignUp Media Control XML (MCTRL) and enables solution integrators and service providers to quickly and easily create unique, high margin VoIP applications and services. The proven LignUp Communications Platform is deployed today in over 150 organizations worldwide and is distributed in Japan by SkyWave and SkyWave partners Hitachi IT, NEC-SI and Net One Systems. LignUp has been named to the Pulver 100 list of leading private VoIP companies, and has been recognized for innovation with the TMC Labs Innovation Award and the EuroStart Channel Excellence Award. Headquartered in Silicon Valley, LignUp has offices in Salt Lake City, London and Tokyo. Visit for more information.


Mitel is a market leader for voice, video and data convergence over broadband networks. With a focus on the user experience, the company delivers advanced communications solutions that are easily customized for individual business needs. Mitel solutions extend from intuitive desktop appliances and applications through to Applications and Services Gateways that enable business process integration and enhancement. Customers are provided with innovative ways to leverage their resources and migrate to the benefits of IP communications at their own pace. Mitel is headquartered in Ottawa, Canada, with offices, partners and resellers worldwide. For more information please visit

Polycom, Inc.

Polycom, Inc. (NASDAQ:PLCM) is the worldwide leader in unified collaborative communications (UCC) that maximize the efficiency and productivity of people and organizations by integrating the broadest array of video, voice, data and Web solutions to deliver the ultimate communications experience. Polycom's high quality, standards-based conferencing and collaboration solutions are easy to deploy and manage, as well as intuitive to use. Supported by an open architecture, they integrate seamlessly with leading telephony and presence-based networks. With its market driving technologies, best-in-class products, alliance partnerships, and world-class service, Polycom is the smart choice for organizations seeking proven solutions and a competitive advantage in real-time communications and collaboration. For additional information call 1-800-POLYCOM (765-9266) or +1-408-526-9000, or visit the Polycom website at

Siemens Communications Inc.

Siemens Communications Inc. offers its customers a broad portfolio of communication products and services and is a leader in convergent technologies, products and services for wireless, fixed and enterprise networks. The company's portfolio ranges from devices for end users to complex network infrastructures and complementary services for enterprises, carriers and service providers. Siemens Communications Inc. is headquartered in Boca Raton, Fla. For more information, visit

Sylantro Systems

Sylantro Systems, based in Campbell, Calif., USA, provides the premier software platform for advanced hosted communications services for business, residential, wireless and other applications. Sylantro allows service providers to rapidly deliver highvalue, high-margin managed telephony services without the cost and complexity of today's in-house PBX and key systems, and gives consumers new flexibility in their communications services. Sylantro customers include AT&T Inc., Swisscom, China Unicom, and next generation service providers such as Covad and Lightyear Network Solutions. For more information please go to: Sylantro is a registered trademark of Sylantro Systems Corporation. All rights reserved. All other products and brands mentioned are trademarks and/or service marks of their respective owners.

About Edgewater

Edgewater Networks, Inc.

Edgewater Networks develops products that ensure the secure and reliable delivery of IP based voice and video for service providers and enterprises. Edgewater's products offer proven network and operational savings from the customer premises to the core of the network. EdgeMarc Series routers provide a VoIP aware NAT/Firewall, VoIP survivability, passive call quality monitoring and powerful but easy-to-use traffic management that ensures high quality voice and video. EdgeConnect managed Power over Ethernet switches provide simplified administration, remote configuration and QoS for converged voice, video and data networks. The EdgeView VoIP Support System offers proactive call quality monitoring (including VoIP MOS), Plug & Dial IP phone configuration, and remote management and monitoring of VoIP endpoints.
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Publication:Business Wire
Date:Jun 5, 2006
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