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E-government success around the world; cases, empirical studies, and practical recommendations.


E-government success around the world; cases, empirical studies, and practical recommendations.

Ed. by J. Ramon Gil-Garcia.

Information Science Reference


421 pages



Advances in electronic government, digital divide, and regional development


For professionals, public managers, scholars, and researchers working in government information technologies, Gil-Garcia (public administration, Centro de Investigacion y Docencia Economicas (CIDE), Mexico) compiles 17 case studies of successes in e-government in the Americas, Asia, Australia, and Europe, contributed by information systems, public administration, public policy, communication and media studies, political science, and other specialists from those regions. They examine topics like outlying regions and inequality, service enhancement through public-private partnerships, information technology services for migrants, Medicare and Medicaid, programs to alleviate poverty, measures of trust in government, e-government readiness and success factors, mobile governance, city council websites, employees' experiences with Internet-based systems at research universities, citizen participation, infrastructure, social media, evaluation, and e-participation.

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Publication:Reference & Research Book News
Article Type:Book review
Date:Jun 1, 2013
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