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Docent Announces Agreement With ITA, Inc. to Extend Industry-leading Business Performance Management Solutions to Federal Government.

Business Editors/High-Tech Writers

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Jan. 29, 2003

Alliance Helps Government Agencies With Training, Tracking,

and Worker Accountability, Simplifies Procurement of

Docent Products Through GSA Schedule

Docent Inc.(NASDAQ:DCNT) the leading provider of integrated software solutions proven to directly drive business performance through learning, today announced that it has signed an agreement with Washington DC-based Innovative Technology Application, Inc. (ITA), to extend its solutions to the federal government. Through this relationship, Docent products, services and content will be available on the General Services Administration (GSA) Federal Supply Schedule contract. The GSA contract enables U.S. government agencies to purchase Docent solutions under favorable, pre-negotiated prices, terms and conditions.

ITA was fourth on the Deloitte and Touche "Fast 500" national list in 2002, marking the company's third successive appearance. ITA specializes in the development of award-winning custom-built training content for both the Department of Defense and federal civilian agencies. The company provides innovative training programs in counter-terrorism, crisis management and a multitude of other training applications. The Docent - ITA, Inc. solution provides a complete framework for government agencies to deliver training content to their workers, and then help those agencies track training, analyze results, and reward employees based on the merit of their work. Together, ITA and Docent are able to provide the one-stop solution for government agencies without the time and expense of contracting with multiple vendors.

"The government is a booming market for e-learning solutions," said Dr. Brandon Hall, Ph.D., and CEO of industry research firm "The overall federal government e-learning market is forecast to grow from $600 million in 2002 to $2.7 billion in 2006. Internal mandates will accelerate the adoption of solutions that help government agencies not only train and track, but also analyze the return on investment for training dollars. The vendor who provides such a solution is well positioned to take a significant share of this vital market."

"Docent is changing the rules of the game for government e-learning," said R. Andrew Eckert, president and CEO, Docent. "Partnering with ITA gives us a valuable, unique solution. More than just providing a learning management system, we are offering ITA's content along with Docent's product suite, giving federal agencies overall business performance management. We are delighted to work with ITA and leverage their long experience with the federal government."

"ITA's agreement with Docent provides the government with a powerful solution for better training and greater individual worker accountability," said Donald C. Brewster, Jr. Founder, Chairman and COO of ITA, Inc. "Together, it's an end-to-end package which is exactly what customers in government need to accomplish their agency missions."

The modules of the Docent Enterprise(TM) suite will that be added to the GSA schedule include the Docent Learning Management Server, Docent Learning Content Management System, Docent Exchange, Docent Live!, and Docent Analytics. As part of Docent's continued leadership in learning industry standards, Docent Enterprise is compliant with AICC and SCORM, as well as Section 508 of the Americans with Disabilities Act.

Docent plans to build on its successful experience in the public sector, and provide the next generation of business performance management solutions to government customers such as Homeland Security, the Department of Defense, and federal civilian agencies. Docent customers have included the U.S. Army, State of California, Iowa National Guard, National Technology Transfer Center, Swiss Post Office, Italian Post Office, and French National Rail System, among others.

About Docent, Inc.

Docent Inc. (NASDAQ: DCNT) offers the most complete solutions suite of business performance management applications that accelerate time-to-market, increase employee productivity and improve top- and bottom-line business results for enterprises around the world. Among its blue chip customers who recognize the strategic link between employee knowledge and meeting business objectives are Cingular Wireless, Harley-Davidson, Wachovia Corporation, Lucent Technologies, Kelly Services, Eaton Corporation, PSS/World Medical, and Bechtel Group, Inc.

Only Docent offers the most robust, high-performance solutions suite designed to address the specific business challenges of multiple markets, including life science, energy, telecommunications, financial services, retail and manufacturing industries. Docent has the broadest and deepest relationships with the world's most prominent consulting and systems integrators, including PricewaterhouseCoopers, Cap Gemini Ernst & Young and Deloitte Consulting. Docent is headquartered in Mountain View, Calif., with other offices throughout the U.S., Europe and Asia-Pacific. For more information visit

About ITA, Inc.

ITA, Inc. is a Federal contractor that specializes in knowledge management and counter terrorism consulting products and services. Founded in 1995 by partners Donald Brewster and COL Nolan Adams, ITA, Inc. has been providing high quality products and services to Government and private organizations for more than seven (7) years. ITA, Inc. is a member of the Small Business Administration's 8(a) Business Development Program for small, disadvantaged businesses. ITA, Inc. can perform highly classified work, including Top Secret. The on-site Sensitive Compartmented Information Facility (SCIF) ensures complete control of all sensitive and classified information and data. ITA, Inc. has won over $50 million in contracts with a number of Government agencies including the Department of Defense, the State Department, the Treasury Department, and numerous commercial entities. For more information visit

Contact David Pistell: 703-924-9200 xt.2168.

E-mail: for further information.

Docent, Docent Enterprise and the marks relating to Docent products and services referenced herein are either trademarks and/or registered trademarks of Docent Inc. All other names are trademarks and/or registered trademarks of their respective owners.
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Publication:Business Wire
Geographic Code:1USA
Date:Jan 29, 2003
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