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Dionex Receives Frost & Sullivan Customer Value Enhancement Award for Drug Discovery Technologies.

BOSTON -- Frost & Sullivan presented Dionex Corporation with the 2004 Customer Value Enhancement Award in the Drug Discovery Technologies category at last night's Awards ceremony.

Dionex is recognized for its impeccable track record in meeting the demands of the analytical chemistry research sector besides making the drug discovery process more productive through its innovative technologies and solutions.

Dionex has pioneered an entire range of products including high-performance liquid chromatography (HPLC) and innovative ion chromatography (IC) solutions catering to end-user needs in multiple research arenas.

Recently, Dionex launched the APS-2000 Series Autopurification System, a unique automated solution for the isolation and purification of compounds. Powered by Chromeleon(R) Automated Run Completion (ARC(TM)) logic, APS-2000 enhances performance and sample processing efficiency while significantly reducing the purification time.

The APS-2000 Autopurification System incorporates overlapping sample preparation with the dual-arm Sample and Fraction Manager (SFM(TM)) and enables tandem operation, both of which can significantly improve the time cycles.

By exactly addressing the industry's need for reliable, efficient, and reproducible compound purification technique, Dionex demonstrates the importance it places on the feedback from the research community, leading to increased customer satisfaction.

The hallmark of APS-2000 is the variety of value-enhancing monitoring systems incorporated into it to ensure trouble-free processing. Some of these value add-ons are the Safety and Solvent Monitor (SSM) and the Purification Workflow Automation (PWA(TM)) suite that increases the speed of compound libraries.

"Intense focus on customer requirements coupled with greater emphasis on quality and innovation has contributed to the success of Dionex in the highly competitive research instrumentation market," says Frost & Sullivan industry analyst Isaac Meek.

Frost & Sullivan's Customer Value Enhancement Award is presented annually to the company that has successfully expanded its customer base through sophisticated products, ably supported by innovative customer service and value creation strategies, within its industry.

Held in Boston, the Frost & Sullivan banquet honored world-class companies for their outstanding performance and achievements in customer care. An annual event, the banquet recognizes the quality and merit of distinguished individuals and companies.

About Dionex Corporation

Dionex Corporation is a leading developer of laboratory and process analytical systems and related products used to isolate, identify, and quantify the components of complex chemical mixtures. Dionex products are used extensively in environmental analysis, and by the pharmaceuticals, life sciences, biotechnology, chemical, petrochemical, power generation, food and beverage, and electronics industries. These products are used to meet analytical needs ranging from basic research to in-process quality control. Dionex customers include many industrial conglomerates, government agencies, research institutions, and universities across the world. For more information, visit

About Frost & Sullivan

Founded in 1961, Frost & Sullivan is recognized as a global leader in growth consulting. Frost & Sullivan Awards are presented to companies that demonstrate excellence in their industry, commending the diligence, commitment, and innovative business strategies required to advance in the global marketplace. Frost & Sullivan rigorously analyzes specific criteria to determine award recipients in a vast variety of market industries and landscapes. For further information, visit
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Publication:Business Wire
Geographic Code:1USA
Date:Jul 15, 2004
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