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Digium[R] Appoints Vice President of Operations and Quality.

Manufacturing and quality expert Steve Burcham joins Digium's executive leadership team

HUNTSVILLE, Ala. -- Digium[R], Inc., the Asterisk[R] Company, today announced the appointment of Steve Burcham as Vice President of Operations and Quality in a move that will build upon the company's commitment to the development of high-quality business phone systems and telephony products as well as industry-leading customer service.

Since joining Digium in May 2008, Burcham has served as Director of Customer Quality. In this role, he led efforts to improve Digium's quality management system by implementing processes and procedures leading to ISO 9001 certification. In addition, Burcham introduced and implemented Lean manufacturing concepts that are driving quality process improvements, resulting in increased productivity and reductions in customer returns and warranty costs. As Vice President of Operations and Quality, Burcham's responsibilities will now include manufacturing, operations, IT, quality and customer technical support.

Prior to joining Digium, Burcham served in several executive roles in the automotive industry, including Director of Operations for Siemens VDO Automotive, where he was responsible for more than $1 billion in revenue and overseeing more than 1700 employees. Prior to Siemens, Burcham held executive manufacturing and engineering positions at Chrysler Motors.

"Digium is committed to providing products that meet or exceed our customers' expectations. The attention to detail in our product design process combined with an extensive focus on monitoring, measurement and failure analysis allows us to deliver world-class communications solutions," said Danny Windham, Digium's chief executive officer. "The appointment of Steve Burcham, given his background and expertise in high-volume, mission-critical electronic systems, reinforces Digium's philosophy of continuous improvement in the areas of product quality and customer satisfaction."

"Digium has a unique culture, an extremely talented workforce, dedicated partners and an award-winning product portfolio," said Burcham. "I'm excited to have the opportunity to work with the Digium team and our global partners in pursuit of our goals of 100 percent customer satisfaction and taking our businesses to the next level."

Burcham holds a Master of Business Administration degree from Auburn University and a Bachelor's degree in Electrical and Computer Engineering from the University of Alabama in Huntsville. He resides in Madison, Ala., with his wife and three daughters. Burcham is involved in many community groups, including the Madison YMCA Building Committee, Asbury Methodist Church Building Committee and Madison Optimist Club and is an alumnus of the Huntsville/Madison County Chamber of Commerce Leadership.

About Digium

Digium[R], Inc., the Asterisk[R] Company, created, owns and is the innovative force behind Asterisk, the most widely used open source telephony software. Since its founding in 1999, Digium has become the open source alternative to proprietary communication providers, with offerings that cost as much as 80 percent less. Digium offers Asterisk software free to the open source community and offers Asterisk Business Edition and Switchvox IP PBX software to power a broad family of products for small, medium and large businesses. The company's product line includes a wide range of hardware and software to enable resellers and customers to implement turnkey VoIP systems or to design their own custom telephony solutions. More information is available at

The Digium logo, Digium, Asterisk, Asterisk Business Edition, AsteriskNOW, Asterisk Appliance, Genuine Asterisk, Switchvox and the Asterisk logo are trademarks of Digium, Inc. All other trademarks are property of their respective owners.
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Publication:Business Wire
Date:Nov 23, 2009
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