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Digital Tap Card From ASC For Multivendor Switch Support.

ASC, a manufacturer of communications recording and call center solutions, announced a new, multivendor, digital tap card. The card connects ASC's Marathon voice recorder directly to many popular digital PBX and ACD telecommunications systems, including Alcatel, Aspect, Bosch, Comdial, Ericsson, Intercom, InrerTel Axxess, Lucent, NEC, Nitsuko, Norstar, Nortel, Siemens and Telrad. The direct connection provided by the card is interided to eliminate third-party, digital-to-analog converters and the cumbersome wiring of handset audio. In addition, the card should provide flexibility for companies desiring to replace their PBX/ACD systems with another supported manufacturer. ASC indicated it will be expanding the supported switches in the near future.
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Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:Company Business and Marketing
Publication:Customer Interaction Solutions
Article Type:Brief Article
Date:Feb 1, 2001
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