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Dial-out modem pools: specialized software, dial-out modem pools ease tenant moves.

Today, thousands of businesses in industries such as financial services, insurance, banking, healthcare, data collection, and transportation use modems for data communication, with remote systems and equipment belonging to their business partners and customers.

From the facilities' perspective, this means that tenants using individual modems for each computer may require large numbers of telephone lines to the facility along with additional telephone-line wiring to numerous work locations. When it comes to a move, tenants are faced with higher costs and longer build-out schedules. For example:

* The modem-related costs of a more to a new facility easily exceed $500 in supplies and labor for each modem location.

* IT may be difficult to more in to an existing build-out due to the high cost of retrofitting for additional telephone lines.

* Businesses often use a facility move as an opportunity to upgrade to a new network-based telephone system. The new desk phones won't require telephone wiring, but desktop modems always do--creating painful planning and budget issues.

Fortunately, many information technology professionals know that such issues can be readily resolved by using a dial-out modem pool.

Desktop modems can be replaced with PC-based software, which allows modem users to share a dial-out modem pool on a centralized server on their corporate network. This software is called a COM Port Redirector. A COM Port Redirector is a specialized extension for the Windows[R] operating system that uses the corporate network to communicate with the modem pool, making modems appear to be locally attached to the PC. Telephone lines need to be run only to the dial-out modem pool server, not to each work location.

Good things happen when desktop modems are replaced with COM Port Redirector software, and a dial-out modem pool:

* PCs no longer need their own modems and telephone lines. This can result in significant savings in time and money when moving a business.

* PCs using COM Port Redirectors can be moved anywhere on the corporate network with no wiring changes.

* Typically, up to 80 percent of the telephone lines modems are eliminated as fewer shared modems can do the work of many individual modems that were used only occasionally.

* Modern COM Port Redirector software can work with many different brands of modem pool servers, giving businesses the flexibility to expand and change their dial-out modem capacity.

The economics of modems pools are compelling. Consider the traditional installation of 100 desktop modems in a brokerage: One-time cost for telephone line installation is $5,000; telephone wiring to work locations, over $10,000; monthly recurring charges totaling $1,800 for telephone lines. Now consider the dial out modem pool alternative: 100 desktop modems replaced by 20 shared modems for $5,000 for new hardware and the required COM Port Redirector software, plus $1,000 for telephone line installation, for a total of $6,000. Immediate savings generated by the dial-out modem pool and COM Port Redirector software approaches $10,000, with ongoing annual savings at nearly $48,000.

Modem Pooling Made Easy

Founded in 1996, Tactical Software ( develops and delivers Windows[R]-based COM Port Redirector software. Over 350,000 users at more than 4,000 enterprises worldwide access modem pools with Tactical Software products, which include:

* DialOut/EZ, for Cisco access servers. Provides access to shared modems for all Windows[R] modem-based applications. It is a dial-out, client-only redirector for advanced access servers.

* DialOut/IP, for access servers. Runs on your PC and provides access to shared moderm for all Windows[R] modem-based applications. It requires no software on the server and works with over 20 manufacturers.

* DialOut/Server, for Windows[R] PC as access server, converts a Windows[R]-based PC into a modem-sharing server for dial-out. DialOut/Server offers an economical way to provide modem-sharing to your network or expand an existing installation.

Get FREE Info

Want more information on a variety of communication and software products? Circle Inquiry No. 708 for communication equipment; circle Inquiry No. 709 for software on the Free Product Information Card, page 65.

Mike Krueger ( is co-founder and vice president of corporate development at Tactical Software, Manchester, NH, the independent software supplier of COM Port Redirector software for modem servers and serial servers from over 30 manufacturers.
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Title Annotation:Communications & Technology
Author:Krueger, Mike
Geographic Code:1USA
Date:Nov 1, 2003
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