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Delta Air Lines Names Maureen Brady Managing Director - Delta Shuttle.

Twenty-Three-Year Company Veteran Appointed to Build on Delta Shuttle's

Record of Exceptional Reliability and Customer Service

NEW YORK, July 10 /PRNewswire/ --

Delta Air Lines (NYSE: DAL) today announced that it has named Maureen Brady managing director-Delta Shuttle. Brady replaces Carolyn Ezzell, who was promoted to vice president-Atlantic Region.

In her new position, Brady oversees the day-to-day operations of Delta Shuttle, Delta's popular service providing Northeast corridor travelers with convenient nonstop hourly service from New York LaGuardia to Boston Logan and Washington Reagan National Airport.

"Maureen Brady's diverse background provides a unique and broad-based business perspective that will assist her in building on the tradition of excellence, reliability and exceptional service that have become the hallmarks of Delta Shuttle service," said Vicki Escarra, executive vice president and chief marketing officer. "Maureen's leadership, experience and business acumen will enable her to implement the operational and technological improvements necessary to ensure that the Shuttle remains a valuable strategic and revenue asset to Delta Air Lines."

Brady joined Delta in 1978 and has served in a variety of positions encompassing many business areas including Reservations Sales, Information Services, Sales, Marketing, International and Airport Customer Service. She holds a Bachelor of Arts degree from St. John's University.

"From our innovative guaranteed seat policy to the array of onboard and airport amenities we offer, Delta Shuttle is meeting the needs of Northeast Corridor customers," said Brady. "I'm looking forward to building on the successes of the thousands of Delta employees who have made Delta Shuttle the leader in this critical market."

Brady reports to Vicki Escarra. Her appointment is effective immediately.

Delta Shuttle offers nonstop, hourly departures between New York LaGuardia and Boston Logan International or Washington Reagan National Airport. At Delta Shuttle, a seat is guaranteed. Customers should be ticketed and at the gate at least three minutes before scheduled departure and if the aircraft is full, Delta Shuttle will operate another flight within 15 minutes (pending air traffic control and weather) or award the passenger a free Delta Shuttle ticket. Delta Shuttle also offers customers enhanced comfort and reliability with a modern fleet of 16 Boeing 737-800 jets. Featuring all-leather seats, with an industry-leading 36 inches of legroom and six inches of recline, the jets are 90 percent quieter than the Delta Shuttle's former fleet of aircraft and offer 40 percent more overhead bin space. Members of SkyMiles, Delta's frequent flyer program, can earn valuable frequent flyer miles by flying on Delta Shuttle. For more information on Delta Shuttle, visit www.delta.com.

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Publication:PR Newswire
Date:Jul 10, 2001
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