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Dell Celebrates Launch of Windows(TM) Vista.

Dell's Rollins says Customer Response to the New Operating System Even Stronger than Expected

NEW YORK -- Dell (NASDAQ:DELL) CEO Kevin Rollins today announced that customer interest in Microsoft[R] Windows Vista[TM] was even stronger than expected during the first weekend of the new operating systems' availability.

Rollins, who is participating in Microsoft's Windows Vista global launch in New York, said Dell took orders for thousands of Windows Vista-enabled desktop and notebook systems Saturday and Sunday as Dell leads the industry in ushering in a new era of computing.

Dell systems equipped with Windows Vista are designed to deliver a rich digital lifestyle experience, combined with secure operations and ease of use. With Windows Vista customers can easily record and watch high definition video, organize digital photo and music libraries, quickly search data and multimedia files and browse the Internet with better security.

"Because Dell sells direct, we're among the first to see just how excited customers are about Windows Vista," said Mr. Rollins. "To ensure a great customer experience, we've trained thousands of contact center representatives on Windows Vista. They're ready to help our customers as they transition to this great new operating system."

Partnership and Dell Business Model Equals Excellent Experience

While industry competitors are scrambling to move old technology sitting on store shelves, Dell's build-to-order manufacturing facilities are customizing its new desktops and notebooks with Windows Vista pre-loaded and shipped directly to customers.

Since September 2003, Dell has been working with Microsoft on developing and testing Windows Vista on more than 100 applications. Dell engineers have tested over 500,000 different PC configurations to deliver a high quality customer experience. Sales and technical support employees have spent more than 215,000 hours in training to help customers configure and purchase the right systems and help customers with questions as they transition to Vista.

"Dell and Microsoft have worked closely together to deliver a breadth of innovative products and services that take full advantage of the breakthrough capabilities of Windows Vista and Office 2007," said Steve Ballmer, CEO, Microsoft. "With its direct business model, Dell has a great approach to listening to customers and building PCs that deliver great digital lifestyle experiences." "The goal of consumer technology today is to help customers gear up their imaginations, have more fun and get more accomplished in a more secure setting than ever before. Windows Vista helps make that all possible," Mr. Rollins added.

For more information on Windows Vista and how Dell is helping customers, visit www.dell.com/vista.

About Dell

Dell Inc. (NASDAQ:DELL) listens to customers and delivers innovative technology and services they trust and value. Uniquely enabled by its direct business model, Dell sells more systems globally than any other computer company, placing it No. 25 on the Fortune 500. For more information, visit www.dell.com. To get Dell news direct, visit www.dell.com/RSS.

Dell is a trademark of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others.
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Publication:Business Wire
Date:Jan 29, 2007
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