Defense personal property program (DP3): transition complete.
The changes aim to eliminate process redundancies while reducing overall opcrating costs and providing standardized, more efficient business practices.
Eleven new joint personal property shipping offices will handle behind-the-scenes details such as booking shipments and commercial movers. TRANSCOM will establish these offices at: Joint Base Lewis-McChord, WA; Colorado Springs, CO; Chelmsford, MA; Fort Beivoir, VA; San Antonio, TX; Jacksonville, PL; and San Diego, CA. Joint offices will stand up at: Pearl Harbor, HI; Yokosuka, Japan; Seoul, South Korea; and Crafenwoehr, Germany to manage OCONUS moves.
Since local personal property processing offices will continue to provide premove counseling services and inspect shipments to verify quality customer service, the consolidation is expected to be transparent to military members and families. A best value approach, focused on performance quality, will provide full replacement for damages.
More than 90% of all household good shipments now are booked through this system, with active duty, reserve-component and civilian members taking advantage of its online sell-counseling services. The system saved TRANSCOM about $153 million in personal property movement costs during FY2011 using more competitive rates and best-value scoring.
General Fraser has vowed to continue improving business processes for household goods shipping and services.
(Source: "Consolidation Streamlines Household Moves, Saves Money;" American Forces Press Service; Oct. 26,2011)
Chief, Personal Property Branch, SDDC