Defense department implements new policy for TDY and PCS cancellations.
Under the new policy, if an authorizing official does not approve an authorization within 72 hours of departure, the airline reservation will be cancelled and the traveler will arrive at the airport without a ticket or a reservation in the airline's system. This applies to all city pair and non-contract government flights that are either booked through the Defense Travel System or a commercial travel office.
Those travelers making travel plans within 72 hours of departure must have their authorization approved and tickets issued within 24 hours of creation to avoid cancellation. If making plans within 24 hours of departure, authorizations must be approved and ticketed at least six hours prior to flight departure time to avoid cancellation.
If airline reservations are cancelled, a traveler will be notified via email or phone by their commercial travel office.
Arriving at the airport without a ticket can impact mission and travel funds, and put unnecessary stress on travelers. If this occurs, travelers are not advised to re-book at the airline counter. Often, counter agents are not familiar with GSA's City Pair Program and may book travelers on a full-priced fare at a much higher cost.
To re-book a flight, travelers should follow their normal ticketing process. Travelers should take their travel itinerary with them to the airport. If a reservation has been cancelled, the itinerary will provide contact information for the commercial travel office as well as reservation details to aid in re-booking.
In the current fiscal environment where it is necessary to be conservative with travel budgets, monitoring the status of travel documents and ensuring travel authorizations are approved is the best way to avoid unnecessary costs and stress associated with re-booking travel.
Following are some tips for travelers:
* Monitor the status of your travel authorization. If your trip is approaching and your authorization has not been approved, contract your authorizing official immediately. If your AO is unavailable, contact your defense travel administrator.
* Ensure your OTS profile is current. Often, travelers forget to update their profile with the government travel charge card expiration date if they received a new card. Without a current card in your profile, a reservation cannot be purchased.
* Take your travel itinerary with you to the airport. If your reservation has been cancelled, the itinerary will provide contact information for your CTO as well as reservation details to help you re-book. (Air Force News Service)
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|Title Annotation:||ROUND THE RESERVE|
|Date:||Oct 1, 2012|
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