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DREISBACH & SONS CADILLAC WINS NATIONAL CUSTOMER SATISFACTION AWARD

 DETROIT, Aug. 26 /PRNewswire/ -- Driesbach & Sons announced that it has won Cadillac's prestigious Platinum Award as one of the nation's top dealers for customer satisfaction.
 Dreisbach & Sons received the award for posting the highest Customer Satisfaction Rating (CSI) in the Central U.S. for 12 consecutive months in 1992.
 CSI measures customer satisfaction in the following categories:
 -- Sales and delivery staff
 -- Delivery condition of vehicle
 -- Service performed at dealership
 Thomas S. Dreisbach, principal of Dreisbach & Sons, said, "It's wonderful to have our quality efforts recognized nationally. It proves customer satisfaction is our No. 1 priority."
 There are approximately 1,600 Cadillac dealers in the U.S.
 -0- 8/26/93
 /CONTACT: Mark Dreisbach, president of Dreisbach & Sons, 313-531-2600/
 (GM)


CO: Dreisbach & Sons Cadillac ST: Michigan IN: AUT SU:

ML -- DE001 -- 5990 08/26/93 07:55 EDT
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Publication:PR Newswire
Date:Aug 26, 1993
Words:137
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