Printer Friendly

DOT ISSUES MONTHLY AIR TRAVEL CONSUMER REPORT

 DOT ISSUES MONTHLY AIR TRAVEL CONSUMER REPORT
 WASHINGTON, Aug. 6 /PRNewswire/ -- The Department of


Transportation today issued its monthly Air Travel Consumer Report containing information on airline on-time performance, reports of baggage mishandling and consumer complaints for the month of June.
 The 10 largest U.S. airlines compiled an on-time arrival performance of 81 percent, down from May's 86.6 average and the 85.3 percent mark registered in June 1991.
 The airlines received 4.52 reports of mishandled baggage per 1,000 passengers in June, an improvement over last June's figure of 5.07 but not as good as the May 1992 mark of 4.03.
 The department received 633 complaints from consumers about airline service in June, a 28-percent increase over the 492 complaints in May and up slightly from the 627 in June 1991. Complaints for the first six months of 1992 totaled 3,242, well below the January-June 1991 figure of 4,039.
 The department reminded consumers who want on-time performance data for specific flights to call their airline ticket offices or their travel agents. This information is available on the computerized reservation systems used by these agents.
 While providing a summary of flight data in its monthly report, the department also maintains a file covering more than 20,000 flights available for inspection in room 4201 of the DOT headquarters building at 400 Seventh St. S.W., Washington. For those interested in obtaining all the flight information, computer tapes ($150 per tape reel) and a complete printout are available from DOT's Volpe National Transportation Systems Center, Kendall Square, Cambridge, Mass. 02142.
 -0- 8/6/92
 /CONTACT: Kevin Towles of the U.S. Department of Transportation, 202-366-5563/ CO: U.S. Department of Transportation ST: District of Columbia IN: AIR SU: EXE


DC -- DC010 -- 7581 08/06/92 11:58 EDT
COPYRIGHT 1992 PR Newswire Association LLC
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1992 Gale, Cengage Learning. All rights reserved.

Article Details
Printer friendly Cite/link Email Feedback
Publication:PR Newswire
Date:Aug 6, 1992
Words:304
Previous Article:KOHL'S CORPORATION JULY SALES REPORT
Next Article:BOEING 737 TO SURPASS 3,000-ORDER MARK


Related Articles
DOT RELEASES MONTHLY AIR TRAVEL CONSUMER REPORT
AIRLINES POST BEST BAGGAGE HANDLING MARK, SECOND BEST ON-TIME RECORD IN APRIL
AIRLINES POST GOOD SERVICE RECORDS IN MAY, DOT SAYS
MORE AIRLINE DELAYS, MISHANDLED BAGS AND COMPLAINTS, BUT FEWER PEOPLE BUMPED, DOT SAYS
MORE AIRLINE DELAYS, MISHANDLED BAGS AND COMPLAINTS, BUT FEWER PEOPLE BUMPED, DOT SAYS
DOT ISSUES MONTHLY AIR TRAVEL CONSUMER REPORT
DOT ISSUES MONTHLY AIR TRAVEL CONSUMER REPORT
GROUPS URGE DOT TO 'LET THE SUN SHINE' ON AIRLINES' ON-TIME PERFORMANCE; PENA CRITICIZED FOR 'RUSH TO JUDGMENT'
Leading Animal Transportation Association Responds to DOT Pet Travel Incident Report.
Frontier placed first in flight completion category by US DOT.

Terms of use | Copyright © 2016 Farlex, Inc. | Feedback | For webmasters