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DIRECTTALK/2 APPLICATIONS DEVELOPMENT SOFTWARE FROM IBM FOR DIALOGIC COMPONENTS

-- OS/2(R)-Based Applications Generator Now Available Under Dialogic's
 ToolKit Program --
 PARSIPPANY, N.J., March 9 /PRNewswire/ -- Dialogic Corporation today announced that IBM(R) has joined the Dialogic ToolKit Developer Program with release 1.1 of its CallPath(TM) DirectTalk/2(TM) voice processing system. The DirectTalk/2 toolkit enables system integrators using Dialogic hardware to quickly develop powerful Interactive Voice Response (IVR) systems with advanced features like host connectivity and voice recognition that can participate fully in a client/server environment.
 Developed by IBM (NYSE: IBM), the DirectTalk/2 toolkit is a voice processing system for creating voice response, voice messaging, audiotex, automated attendant, facsimile and other applications. Designed for the OS/2(R) operating system, the DirectTalk/2 software runs on any PC AT(R) or MicroChannel(R) personal computer that has been certified to run OS/2 Version 2.0 and supports Dialogic's AT-bus and MicroChannel call processing hardware.
 The DirectTalk/2 toolkit provides many features that simplify the creation of voice processing applications. The voice program editor is menu-driven, allowing the user to select from pull-down menus of pre- defined application actions and commands. Required and optional parameters for application actions like sending and receiving touch tones, playing voice messages, and setting system variables are displayed on the screen. Therefore, programming skills are not required to develop sophisticated voice processing applications. The toolkit includes an Application Programming Interface (API) that allows programmers to create unique C language subroutines if needed.
 "The DirectTalk/2 system is a proven product and is used successfully by high-level developers to create a variety of voice applications such as bank-by-phone," says Michael Stahl, manager of headquarter sales for Dialogic. "Now that the DirectTalk/2 software is available through our ToolKit Program, both Dialogic and IBM developers can quickly and easily integrate the multitasking capabilities of the OS/2 operating system into their applications."
 The DirectTalk/2 toolkit supports from four to 24 lines on a single system. The modular software and hardware design allows developers using Dialogic's AT-bus or MicroChannel hardware the flexibility to upgrade their systems as their needs change.
 The toolkit also supports other call processing technologies like voice recognition voice messaging and text-to-speech. The voice recognition feature allows callers to access information via callers' spoken commands instead of touch tones. Voice messaging allows for the integration of voice messaging functions with IVR functions. Text-to- speech converts text information to computer generated synthesized speech. This feature provides telephone access to large, continually changing databases, and eliminates the need to maintain a large library of recorded voice files. Applications that can use text-to-speech include in-stock quote systems and weather information hot lines.
 "As part of the Dialogic ToolKit Developer Program, DirectTalk/2 will now be available to a larger customer base," said Jim Anderson, manager of voice/data marketing. "IBM looks forward to working with Dialogic to deliver tools that will lead to greater development of integrated voice processing applications."
 Introduced in August 1991, the DirectTalk/2 system can be used for Host Interactive Voice Response (HIVR) applications in industries like banking, insurance, and retail. The DirectTalk/2 system can automate routine operations and answer large numbers of calls from people looking for information stored in a database. Once callers select information they want through touch tone access or voice commands, the DirectTalk/2 system works with the host computer to generate the information needed over the telephone. The high performance of OS/2 in addition to its multitasking capabilities allows users to execute multiple voice processing applications such as hearing account balances to transforming funds during one call. The DirectTalk/2 toolkit can provide rapid response times for all callers.
 "IBM designed the DirectTalk/2 product to address global markets," states Michael Stahl, manager of headquarter sales for Dialogic. "And because Dialogic has an extensive line of internationally approved components, this toolkit satisfies the needs of those global markets."
 The Dialogic ToolKit Developer Program, part of Dialogic's Open Development Program(TM) (OPEN(TM)), provides developers an opportunity to work with Dialogic and sell to a wide, established voice processing customer base.
 The DirectTalk/2 toolkit, software, and Dialogic MicroChannel hardware are available from Dialogic and IBM immediately. The DirectTalk/2 toolkit consists of a Dialogic AT-bus four-line board costing $1,100, and an IBM four line development run time facility costing $5,350. The toolkit also requires an OS/2 Version 2.0-certified 386 or higher personal computer.
 Founded in 1983, Dialogic Corporation is the world's leading manufacturer of PC-based call processing hardware and software platforms with more than 700,000 ports installed worldwide. Dialogic is the industry leader of international approvals with products approved for use in over 40 countries. Dialogic has offices throughout the U.S. and around the globe, with corporate headquarters in Parsippany, N.J.
 Trademarks: Dialogic is a registered trademark of Dialogic Corporation. IBM, OS/2, PC AT and MicroChannel are registered trademarks of International Business Machines Corporation. CallPath is a trademark of International Business Machines Corporation.
 -0- 3/9/93
 /CONTACT: Terry Henry of Dialogic Corp., 201-334-8450, or Michele Macauley of Kahn Communications Group, 212-889-0202, for Dialogic Corp./
 (IBM)


CO: Dialogic Corporation ST: New Jersey IN: CPR SU: PDT

TM-LD -- NY008 -- 4360 03/09/93 08:45 EST
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Date:Mar 9, 1993
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