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DIALOG INFORMATION SERVICES NAMED 1991 TI SUPPLIER EXCELLENCE AWARD WINNER

 DIALOG INFORMATION SERVICES NAMED
 1991 TI SUPPLIER EXCELLENCE AWARD WINNER
 PALO ALTO, Calif., June 10 /PRNewswire/ -- Dialog Information Services Inc. was presented last Friday with Texas Instruments' (TI) 1991 Supplier Excellence Award.
 The award, given annually, honors firms whose dedication to quality and service have met TI's high standards. Recipients are an elite group of suppliers representing less than one-half of 1 percent of TI's suppliers.
 A management team from the Information Technology Group of Texas Instruments presented the award at a luncheon held at Dialog headquarters in Palo Alto. Gary Sprehe, vice president of Information Systems and Services for TI, emphasized the selective nature of the award, noting that Dialog was one of only four suppliers (out of 13,000) to receive the 1991 award.
 Sprehe explained that "TI is committed to customer satisfaction through total quality as a primary business principle. It is this commitment which makes the Supplier Excellence Award an important vehicle for recognizing those suppliers who have demonstrated an unusual commitment to the principle of total quality in supplying their products and services to Texas Instruments."
 In accepting the award for Dialog, President and CEO Pat Tierney agreed with a comment by Sprehe that the most valuable asset of a business is its people. Tierney further noted that "It doesn't really matter what else is right or wrong about a company; there's really only one thing that counts, and that's doing whatever is necessary to totally satisfy the needs of the customer."
 Dialog Information Services, now celebrating its 20th anniversary, is the acknowledged world leader in electronic information access and delivery. The DIALOG service contains more than 400 databases, primarily in the business, news, scientific, and technical areas, used by over 140,000 customers in 100 countries. Dialog also produces the DIALOG OnDisc family of CD-ROM products, now numbering more than 35 titles.
 -0- 6/10/92
 NOTE: DIALOG is a service mark, and DIALOG OnDisc is a trademark of Dialog Information Services Inc., Registered U.S. Patent & Trademark Office. Dialog Information Services Inc. is a Knight-Ridder company.
 /CONTACT: Kathie Mulvey of Dialog Information Services, 800-3-DIALOG (800-334-2564) or 415-858-3711/ CO: Dialog Information Services ST: California IN: PUB SU:


RM-MM -- SF004 -- 8881 06/10/92 13:57 EDT
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Date:Jun 10, 1992
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