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 AUSTIN, Texas, Oct. 6 /PRNewswire/ -- Dell Computer Corporation (NASDAQ: DELL) today announced that its manufacturing facility in Austin, Texas, has earned ISO 9002 Registration from the National Standards Authority of Ireland (NSAI). The ISO standards are designed to ensure consumer confidence in a company's ability to deliver and maintain consistently high quality.
 The International Organization of Standardization (ISO) is a Geneva-based federation of national standards bodies composed of more than 90 member countries. The ISO 9000 series of rules focuses on the quality processes which go into producing a product or service. To earn the ISO 9002 Registration, manufacturing facilities must define and implement a quality management system which monitors processes used during the production and installation of a product or service.
 NSAI is an international agency responsible for assessing existing standards of manufacturing complexes around the world and is the same agency which granted ISO 9002 Registration to Dell's European manufacturing facility in 1992. While creation of the ISO series was initially driven by quality expectations in the European community, the number of U.S.-based companies seeking the registration for themselves is on the rise. The increasing demand for quality assurance by customers worldwide has made ISO registration a necessity for U.S. companies and will save time and money in doing business abroad.
 "The ISO 9002 Registration for our facility in Austin attests to our worldwide commitment to the highest standards in production quality," said L. Scott Flaig, Dell's senior vice president of worldwide operations. "Now that we have both of our manufacturing facilities registered, we can assure our customers of consistently high quality control standards, on par with, or exceeding, any PC manufacturer in the world."
 "I congratulate Dell Computer Corporation, who have shown themselves to be, yet again, leaders in their field," said NSAI director Thomas Quinn, who was at Dell's manufacturing site in Austin to officially present the certification during a ceremony yesterday. "The quality management system (for Dell) about efficiency, productivity and above all else satisfying the customer's needs," Quinn continued.
 According to Flaig, the NSAI registration, combined with Dell's number one ranking in J.D. Power and Associates' 1993 Desktop Personal Computer Satisfaction Survey, will help raise Dell customers' confidence in the nine-year-old company's dedication to maintaining high-quality production standards to help insure high-quality products.
 A Fortune 500 Company, Dell Computer Corporation designs, develops, manufactures, markets, services, and supports a complete line of personal computers compatible with industry standards. Dell pioneered the direct marketing of PCs in 1984 and was the first company in the PC industry to offer manufacturer-direct technical support. Dell is one of the fastest growing PC companies in the world with fiscal 1993 revenues of more than $2 billion. Information on the company and its products can be obtained through its toll-free number: 1-800-BUY-DELL (1-800-289-3355).
 NOTE: Dell is a registered trademark of Dell Computer Corporation Dell Computer Corporation disclaims any proprietary interest in the marks and names of others.
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 /CONTACT: Jill Shanks, Roger Rydell 512-728-4100 (media); Don Collis, Ken Smith, 512-728-8671 or 512-728-4034 (investor); all of Dell Computer Corporation/

CO: Dell Computer Corporation ST: Texas IN: CPR SU:

CM -- NE008 -- 9382 10/06/93 13:47 EDT
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Publication:PR Newswire
Date:Oct 6, 1993

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