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DAVINCI INTRODUCES COMPUSERVE AS ADDITIONAL SUPPORT OPTION CompuServe dial-in access for DaVinci eMAIL users

 RALEIGH, N.C., March 19 /PRNewswire/ -- In a move to increase and enhance the level of support for its eMAIL customers, DaVinci Systems Corporation announced today that it is providing technical support and general bulletin board type access through the world-wide CompuServe Information Service. Effective immediately, most domestic and international customers will be able to dial a local number and have immediate access to hundreds of megabytes of DaVinci information ranging from technical tips to information databases and patches.
 The DaVinci Forum on CompuServe can be accessed by typing "GO DAVINCI" from CompuServe and includes a technical support section for on-line interaction with users who need technical help and problem solving assistance. "We recognize that the one most crucial element to provide support to our customer base is access," said Bill Nussey, President and CEO of DaVinci Systems. "With the DaVinci Forum, we are offering an additional resource for our users to communicate directly with DaVinci support personnel and for DaVinci personnel to respond quickly and effectively to those communications."
 A messaging section, a library of files, and conferencing areas are also available through which users can dial-in and upload or download files. These services allow customers to post messages, to access product updates, patches and other files, and to chat in real-time with other users. Prior to adding support on CompuServe, DaVinci offered a similar, proprietary Bulletin Board Service (BBS). The DaVinci Forum on CompuServe will now provide greater access for eMAIL users to this type of service.
 As the customer base becomes familiar with the current services provided on CompuServe, DaVinci plans to add other services based on customer feedback. DaVinci also has a special section on the CompuServe forum to exchange information with its global network of resellers.
 The CompuServe Information Service provides its worldwide membership of 1.2 million with more than 1,700 databases and services to meet both business and personal interests. CompuServe can be accessed by any modem-equipped personal computer utilizing the CompuServe Information Manager graphical interface or any general communications software.
 DaVinci Systems Corporation is a leading supplier of MHS-based electronic mail for NetWare networks with over 1.5 million users world wide. DaVinci products include eMAIL for DOS, eMAIL for Windows, MacAccess, The Coordinator and assorted utilities. DaVinci supports recognized industry standards such as NetWare, IPX, NetWare MHS, Macintosh, DR-DOS, and MS-DOS, and MS-Windows. DaVinci is located at 4200 Six Forks Road, Raleigh, N.C., 27609 and can be reached at 1-800-DAVINCI or (919) 881-4320.
 -0- 3/19/93
 /CONTACT: Debbie Bird, Assistant Manager, Industry Relations, DaVinci Systems Corporation, 919-881-4320 or Fax 919-787-3550/


CO: DaVinci Systems Corporation ST: North Carolina IN: CPR SU: PDT

CM -- CH001 -- 7793 03/19/93 09:49 EST
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Date:Mar 19, 1993
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