Printer Friendly

Articles from Customer (May 1, 2016)

1-13 out of 13 article(s)
Title Author Type Words
Call recording. Bernier, Paula 2729
Customer service & the Internet of Things: how APIs, speech recognition are taking things to the next level. Bernier, Paula Cover story 718
Employee assessments are no longer the sole purview of HR: ditch the performance review. Aftergut, Adam 666
GupShup powers omnichannel messaging. Tehrani, Rich 630
How mad marketers are shaping influence. Linask, Erik 704
How to avoid social spamming. Schelmetic, Tracey E. 550
How to go beyond critical mass adoption & gain real ROI: making the most of digital-first government engagement. Moody, David 704
How to resolve complaints for competitive advantage. Hunt, Simon 847
Marketers: How to put a dismal 1Q16 behind you and end 2Q16 on a high note. Ventricelli, Peg 748
News. 684
The human touch. Bernier, Paula 627
The human touch: why artificial intelligence can't replace the customer service agent. Anadkat, Mayur 772
Workato brings enterprise apps together. Bernier, Paula 503

Terms of use | Privacy policy | Copyright © 2020 Farlex, Inc. | Feedback | For webmasters