| Title |
Author |
Type |
Date |
Words |
| Nine in ten consumers happy to buy second-hand due to concerns about environment; Nearly two-thirds believe it's more acceptable now to buy pre-owned items than it was ten years ago -with books topping the list. |
By, Andrew Young |
|
May 24, 2022 |
576 |
| Adopt technology to improve customer satisfaction Ashesi University Lecturer. |
|
|
May 23, 2022 |
522 |
| ZoomInfo consumer complaints highlighted in Bear Cave short report. |
|
|
May 19, 2022 |
162 |
| NP-SL HIGHLY BELIEVES IN UPHOLDING CUSTOMER CARE TO GIVE SATISFACTION. |
|
|
May 16, 2022 |
800 |
| Support Teams Can Increase Process Efficiency and Subscriber Satisfaction With the Only Subscriber Quality of Experience Score That Combines End-to-End Visibility and 7-Day Historical Data. |
|
|
May 13, 2022 |
619 |
| For the Third Year in a Row, Illinois American Water Ranks #1 in J.D. Power U.S. Water Utility Residential Customer Satisfaction Study in Midwest Large Region. |
Rosemaria DiBenedetto |
|
May 7, 2022 |
526 |
| Digitisation and data - developing personalised travel experiences to enhance customer satisfaction. |
|
|
May 4, 2022 |
204 |
| One IBC builds trust based on high level of customer satisfaction. |
|
|
Apr 22, 2022 |
509 |
| Satisfied employees mean satisfied customers. |
|
|
Apr 21, 2022 |
1666 |
| Evolutionary Game Analysis of Consumer Complaint Handling in E-Commerce. |
Bai, Shizhen; Liu, Zejun; Lv, Yang |
|
Apr 19, 2022 |
9247 |
| Haramaya University Helps Food and Food Related Service Providers to Raise Customer's Satisfaction. |
|
|
Apr 12, 2022 |
267 |
| Genesis Group Restates Commitment to Customer Satisfaction. |
|
|
Apr 9, 2022 |
366 |
| New York Community Bank Highest In Overall Customer Satisfaction In The New York Tri-State Region. |
|
|
Apr 8, 2022 |
271 |
| New York Community Bank Highest In Overall Customer Satisfaction In The New York Tri-State Region. |
|
|
Apr 8, 2022 |
273 |
| DOLE reports on COA audit, client satisfaction and utilization rate. |
|
|
Apr 8, 2022 |
184 |
| Consumer complaints down in 2021. |
|
|
Apr 7, 2022 |
323 |
| The Great Digital Shift: Why the New 'Gold Standard' of Customer Experience Is More than Just a Digital Journey. |
Mullaney, Laura |
|
Apr 1, 2022 |
1302 |
| Homestay customers' perceived value mediates the influence of customer participation and host-customer interaction on customer satisfaction. |
Lu, Mengyuan; Yi, Baozhong |
Report |
Apr 1, 2022 |
4332 |
| FCCPC Mulls Regulation To Penalise Companies Without Consumer Complaint Platform. |
|
|
Mar 31, 2022 |
382 |
| Dark triad, risk propensity and interpersonal relationship satisfaction in clients with substance use disorder. |
Irfan, Rida; Latif, Sara; Noor, Naheed |
Report |
Mar 31, 2022 |
2012 |
| Al Salem York wins top ISO certifications for customer satisfaction. |
|
|
Mar 30, 2022 |
636 |
| FG Tasks Nurse Leaders On Consumer Satisfaction In Health Sector. |
|
|
Mar 30, 2022 |
240 |
| Research on the Influence of Service Quality of Hotel Intelligent System on Customer Satisfaction Based on Artificial Intelligence Evaluation. |
Wang, Yu |
|
Mar 29, 2022 |
4659 |
| Satisfied employees sine quo non for satisfied customers, progressive organization- CIPM. |
|
|
Mar 26, 2022 |
364 |
| Lagos makes case for consumer satisfaction. |
|
|
Mar 25, 2022 |
1218 |
| 'Thrive for best customer satisfaction'. |
|
|
Mar 22, 2022 |
292 |
| Consumer complaint hotline. |
|
|
Mar 22, 2022 |
229 |
| TRUST ME.. I'M A SUZUKI; Japanese firm launches full hybrid Vitara SUV just as company comes top in UK for customer satisfaction. |
| Maggie Barry |
|
Mar 20, 2022 |
590 |
| DTI: Consumer complaints from online deals dip in 2021. |
|
|
Mar 14, 2022 |
417 |
| Brava: Fishmongers and customers 'satisfied' with the new fish market conditions. |
|
|
Mar 12, 2022 |
173 |
| NP-SL LTD HIGHLY ACCLAIMED FOR PRIORITIZING CUSTOMERS' SATISFACTION. |
|
|
Mar 4, 2022 |
761 |
| As An Entrepreneur My Primary Objective Is To Satisfy My Customers - Falowo. |
|
|
Mar 4, 2022 |
1317 |
| Delivery Apps Use during the COVID-19 Pandemic: Consumer Satisfaction Judgments, Behavioral Intentions, and Purchase Decisions. |
Michalikova, Katarina Frajtova; Blazek, Roman; Rydell, Laura |
|
Mar 1, 2022 |
4181 |
| Lesco plans third-party survey to gauge 'consumer satisfaction'. |
|
|
Feb 26, 2022 |
465 |
| UK's favourite supermarket announced -with Aldi in second place; Marks and Spencer narrowly beat discounter Aldi to the top spot. Waitrose came third with a score of 75, while Iceland and Lidl shared the fourth spot in the customer satisfaction survey. |
By, Ruki Sayid |
|
Feb 25, 2022 |
247 |
| Dubai Customs wins 2nd place on Customer Happiness Index. |
|
|
Feb 6, 2022 |
501 |
| The Pandemic Changed Everything: Where Next for CX and the Contact Center in 2022? |
Nowakowski, Artur |
|
Feb 1, 2022 |
1067 |
| Multi-dimensional Analysis and Prediction Model for Tourist Satisfaction. |
Shrestha, Deepanjal; Wenan, Tan; Gaudel, Bijay; Rajkarnikar, Neesha; Jeong, Seung Ryul |
Report |
Feb 1, 2022 |
8911 |
| YSCHMA Conducts Client Satisfaction Survey Dissemination In Yobe. |
|
|
Jan 27, 2022 |
570 |
| UAE Health Ministry launches Metaverse customer happiness centre. |
|
|
Jan 26, 2022 |
588 |
| We'll re-strategise for profitability, customer satisfaction in 2022 - GNI. |
|
|
Jan 18, 2022 |
284 |
| BSP: Financial consumer complaints reach P2-B from 2019 to 2021. |
|
|
Jan 17, 2022 |
372 |
| BSP handled P540-M worth of consumer complaints in 2021. |
|
|
Jan 17, 2022 |
856 |
| Customer satisfaction, staff welfare key to business growth -Njoku, N2I Collections boss. |
|
|
Jan 6, 2022 |
1263 |
| Application of Organizational Justice Theory to Consumer Complaints in COVID-19 Vaccination Drive. |
Batra, Akanksha; Khadotra, Ravi |
Report |
Jan 1, 2022 |
4480 |
| THE CUSTOMER IS THE CHANNEL: How Princess Auto Ltd uses a consumer-driven, store-centric fulfillment model to plan and satisfy all customer demand. |
Doherty, Mike; Larson, Ken |
|
Jan 1, 2022 |
4039 |
| Research on Satisfaction Evaluation Based on Tourist Big Data. |
Guo, Hanwen; Liu, Ziyang; Jiao, Zeyu |
Report |
Jan 1, 2022 |
6003 |
| Behavioral Intentions of Urban Rail Transit Passengers during the COVID-19 Pandemic in Tianjin, China: A Model Integrating the Theory of Planned Behavior and Customer Satisfaction Theory. |
Zhang, Xinyuan; Liu, Diyi; Wang, Yuning; Du, Huibin |
|
Dec 30, 2021 |
8717 |
| Electricity, Banking, Aviation Top 2021 Consumer Complaint Chart - FCCPC. |
|
|
Dec 26, 2021 |
328 |
| Survey: More customers faced out-of-stocks last year. |
|
|
Dec 6, 2021 |
1147 |
| SNGPL establishes special control room to address consumer complaints. |
|
|
Nov 28, 2021 |
408 |
| Does quality matter? An analysis of two-family planning delivery models on quality of care and client satisfaction of services provided in the private sector in Kajiado County, Kenya. |
Choge, Milka; Abuya, Timothy; Ngure, Kenneth; Echoka, Elizabeth |
Report |
Nov 25, 2021 |
6643 |
| TOSHIBA HELPS TRAXION DELIVER CUSTOMER SATISFACTION. |
|
|
Nov 1, 2021 |
660 |
| P+ Measurement Services Marks Sixth Anniversary, Rebrand with New Logo, Website, for Robust Operation, Clients' Satisfaction. |
|
|
Nov 1, 2021 |
379 |
| Consumer complaints reach over 24K DTI. |
|
|
Oct 31, 2021 |
486 |
| Businesses celebrate customer satisfaction; Cathedral plays host to award ceremony to honour exceptional customer service in city. |
|
|
Oct 28, 2021 |
612 |
| 9mobile recommits to clients satisfaction. |
|
|
Oct 27, 2021 |
333 |
| e-Payment Will Deepen Customer Satisfaction For Logistics Businesses - Remita. |
|
|
Oct 22, 2021 |
315 |
| Rental Car Customer Satisfaction Declines Amid Vehicle Shortage, Rising Prices. |
|
|
Oct 13, 2021 |
388 |
| Rental Car Customer Satisfaction Declines Amid Vehicle Shortage, Rising Prices. |
|
|
Oct 13, 2021 |
388 |
| Rental Car Customer Satisfaction Declines Amid Vehicle Shortage, Rising Prices. |
|
|
Oct 13, 2021 |
388 |
| CIMG releases 1st ever bank customer satisfaction survey. |
|
|
Oct 11, 2021 |
1018 |
| At UBA, Customer Satisfaction Remains Our Number One Priority - Uzoka. |
|
|
Oct 8, 2021 |
405 |
| Subaru of America ranked highest in 2021 American Customer Satisfaction Index Survey Automobile Study. |
|
|
Oct 7, 2021 |
151 |
| At UBA, Customer Satisfaction Remains our Number one Priority - Uzoka. |
|
|
Oct 7, 2021 |
404 |
| DepEd to improve education delivery, client satisfaction through nat'l quality management system. |
|
|
Oct 1, 2021 |
376 |
| The Influence of After-Sales Service Quality and Product Quality on Customer Satisfaction. |
Noranee, Shereen; Aziz, Rozilah Abdul; Anuar, Muhammad Zul Helmy; Som, Rohana Mat; Shahruddin, Shafi |
|
Oct 1, 2021 |
4670 |
| Commerce Ministry launches new hotline for consumer complaints. |
|
|
Sep 27, 2021 |
220 |
| Accuracy, labels please online and mail-order customers. |
|
|
Sep 20, 2021 |
1195 |
| Optimization of Distribution Path considering Cost and Customer Satisfaction under New Retail Modes. |
Wang, Dengqing; Yang, Yuting; Wang, Yanhu |
|
Sep 7, 2021 |
4537 |
| Allstate, State Farm Top J.D. Power's 2021 U.S. Small Commercial Insurance Customer Satisfaction Ranking. |
|
|
Aug 30, 2021 |
231 |
| 'Hey, Insurance Industry: What About Us?' Ask Small Businesses as Satisfaction Wanes. |
|
|
Aug 24, 2021 |
584 |
| Customer Satisfaction Comes Before Profit For Me- Adebayo Abisayo Helen, CEO Infinity Beauty Lounge. |
|
|
Aug 5, 2021 |
450 |
| SON Restates Commitment To Customers' Satisfaction. |
|
|
Jul 29, 2021 |
187 |
| Snoonu CEO becomes a 'Snooner' to access customer satisfaction. |
|
|
Jul 26, 2021 |
480 |
| Domestic Trade and Consumer Affairs Ministry says almost half consumer complaints involve online transactions. |
|
|
Jul 16, 2021 |
804 |
| GreenSky resolves consumer complaints with CFPB, civil penalty $2.5M. |
|
|
Jul 12, 2021 |
207 |
| CLIENT SATISFACTION AS PERCEIVED BY ARCHITECTS AND CIVIL ENGINEERS. |
Coskun, Hilmi; Sancar, Sezer |
|
Jul 1, 2021 |
3848 |
| The Impact of Service Quality on Customer Satisfaction and Loyalty in Luxury Hotels in Muscat. |
Al-Shidhani, Sammy Said Saud; Tumati, Raja |
|
Jul 1, 2021 |
5715 |
| THE IMPACT OF FLEXIBLE SUPPLY CHAIN MANAGEMENT PRACTICES ON CUSTOMER SATISFACTION. |
Marzia Fatima, Dr. Muhammad Asim and Salman Manzoor |
|
Jun 30, 2021 |
6966 |
| Ooredoo expands its retail network to satisfy customer demand for service channels. |
|
|
Jun 29, 2021 |
196 |
| Consumer satisfaction. |
ZAIN MALIK-Rawalpindi |
|
Jun 27, 2021 |
227 |
| Lesco turns deaf ear to consumer complaints. |
|
|
Jun 23, 2021 |
294 |
| Power ranks top in consumer complaints -FCCPC. |
|
|
Jun 14, 2021 |
288 |
| CUSTOMERS EXPRESS PROFOUND SATISFACTION OVER SOUND SERVICE DELIVERY BY NP-SL LTD. |
|
|
Jun 11, 2021 |
959 |
| Increase in number of consumer complaints reported to trading standards in Hertfordshire; The report also highlights the nature of those complaints. |
Deborah Price, Local Democracy Reporting Service |
|
Jun 9, 2021 |
193 |
| Residents' satisfaction with cultural services provided by property managers in Chinese housing communities. |
Zhang, Yang; Sun, Jie; Hu, Zhihong; Wang, Wei; Wu, Chengliang |
|
Jun 1, 2021 |
6921 |
| Adding value to every silage bale; Add value to your customer's silage and they keep coming back as satisfied customers year on year, writes Rodney Magowan. |
|
|
May 28, 2021 |
823 |
| Kahramaa launches survey to evaluate its customer satisfaction. |
|
|
May 27, 2021 |
312 |
| Kahramaa launches Customer Satisfaction Survey for 2021. |
|
|
May 26, 2021 |
238 |
| Samaco Automotive taps Amazon Web Services for customer satisfaction. |
Arab News |
|
May 26, 2021 |
375 |
| NMB Bank's innovation success story transformation gives unparalled customer satisfaction. |
|
|
May 20, 2021 |
1528 |
| NCC Resolves 99.2% of Telecom Consumer Complaints in Q1 2021. |
|
|
May 19, 2021 |
490 |
| For the Second Year in a Row, Illinois American Water Ranks #1 in J.D. Power Water Utility Residential Customer Satisfaction Study in Midwest Large Region. |
Rosemaria DiBenedetto |
|
May 19, 2021 |
647 |
| Satisfaction with pharmacists and staffs has declined. |
|
|
May 17, 2021 |
1302 |
| Delta Air Lines Earns Top Spot for Customer Satisfaction in 2021. |
|
|
May 12, 2021 |
424 |
| North American Airlines Achieve Record High Customer Satisfaction Amid COVID-19. |
|
|
May 12, 2021 |
415 |
| Delta Air Lines Earns Top Spot for Customer Satisfaction in 2021. |
|
|
May 12, 2021 |
424 |
| North American Airlines Achieve Record High Customer Satisfaction Amid COVID-19. |
|
|
May 12, 2021 |
415 |
| North American Airlines Achieve Record High Customer Satisfaction Amid COVID-19. |
|
|
May 12, 2021 |
415 |
| Aladdin Digital Bank Launches App to Enhance Customer Satisfaction. |
|
|
May 5, 2021 |
757 |
| IC gets high customer satisfaction rating. |
|
|
May 2, 2021 |
392 |
| Wema Bank Says It Prioritizes Customer Satisfaction. |
|
|
Apr 26, 2021 |
576 |
| We Are Committed To Customers' Satisfaction - Wema Bank. |
|
|
Apr 22, 2021 |
578 |
| DTI resolves majority of 2020 consumer complaints. |
|
|
Apr 21, 2021 |
353 |
| Huawei Reaffirms Commitment to Customer Satisfaction. |
|
|
Apr 16, 2021 |
355 |
| Stewart Milne Group scoops top award for customer satisfaction. |
|
|
Apr 9, 2021 |
453 |
| UBA: A Bank of Many Firsts, in pursuit of Customer Satisfaction. |
|
|
Apr 7, 2021 |
2185 |
| Stewart Milne Group scoops top award for customer satisfaction. |
|
|
Apr 6, 2021 |
453 |
| Customers Satisfied: What the future of fulfillment looks like: The six building blocks of customer-centric fulfillment. |
Mawet, Pierre; Carmona, Patricia Cornet |
|
Apr 1, 2021 |
1314 |
| FINTECH SERVICES AND FACTORS DETERMINING THE EXPECTED BENEFITS OF USERS: EVIDENCE IN ROMANIA FOR MILLENNIALS AND GENERATION Z. |
Dospinescu, Octavian; Dospinescu, Nicoleta; Agheorghiesei, Daniela-Tatiana |
Report |
Apr 1, 2021 |
8312 |
| Integrating Kano Model, AHP, and QFD Methods for New Product Development Based on Text Mining, Intuitionistic Fuzzy Sets, and Customers Satisfaction. |
Li, Ming; Zhang, Jie |
|
Mar 31, 2021 |
10701 |
| Ooredoo boosts retail network to satisfy customer demand for service channels. |
|
|
Mar 26, 2021 |
206 |
| Providing a System Dynamics Model to Evaluate Time, Cost, and Customer Satisfaction in Omni-Channel Distribution: A Case Study. |
Hosseinzadeh, Ahad; Esmaili, Hamid; Soltani, Roya |
Case study |
Mar 22, 2021 |
6579 |
| Poll: Satisfaction with pharmacies is steady. |
|
|
Mar 15, 2021 |
902 |
| For the Third Time, Prague Airport Wins Title of Best European Airport Handling 15 - 25 Million Passengers Based on Customer Satisfaction. |
|
|
Mar 3, 2021 |
563 |
| PTA introduces mechanism for immediate consumers complaints redressal: Amin-ul-Haque. |
|
|
Mar 2, 2021 |
368 |
| Electricity, banking, telecommunication top consumer complaints in 2020- FCCPC. |
|
|
Feb 23, 2021 |
277 |
| NSITF charts way for better customer satisfaction. |
|
|
Feb 22, 2021 |
468 |
| Electricity, banking, telecommunication top consumer complaints in 2020 - FCCPC. |
|
|
Feb 21, 2021 |
282 |
| NSE Launches Satisfaction Survey to Enhance Customer Experience. |
|
|
Feb 9, 2021 |
479 |
| OGRA authorises HDIP to oversee gas consumer complaints. |
|
|
Feb 3, 2021 |
295 |
| Investment Boosts Customer Satisfaction With Toll-Free Calls. |
|
|
Jan 31, 2021 |
478 |
| Consumer complaints surge over 5-fold -- DTI. |
|
|
Jan 30, 2021 |
297 |
| Ziroc residence rededicates to customer satisfaction. |
|
|
Jan 28, 2021 |
372 |
| Iowa AG: Consumer Complaints UP 24.4% in 2020. |
Stephanie K. Jones |
|
Jan 27, 2021 |
419 |
| Volvo CE wins Best Prize at Customer Satisfaction Management awards. |
|
|
Jan 25, 2021 |
381 |
| Survey: Customers like pharmacies' convenience. |
|
|
Jan 18, 2021 |
1212 |
| Roy Morgan Research releases Australian mortgage customers' satisfaction figures. |
|
|
Jan 13, 2021 |
177 |
| Roy Morgan Research releases Australian mortgage customers' satisfaction figures. |
|
|
Jan 13, 2021 |
179 |
| Refunds the top gripe as COVID see Dubai consumer complaints up 51%. |
Arab News |
|
Jan 11, 2021 |
390 |
| Preparedness against pandemic sways customer satisfaction. |
|
|
Jan 6, 2021 |
616 |
| Korea's consumer satisfaction higher than US, but improvements required. |
|
|
Jan 6, 2021 |
644 |
| A FRAMEWORK FOR BUYERS' HOUSE SELECTION CRITERIA VS. POST-OCCUPANCY RESIDENTIAL SATISFACTION LEVELS IN NORTH CYPRUS. |
Egemen, Mehmedali |
Report |
Jan 1, 2021 |
13064 |
| Survey finds very high satisfaction with pharmacies. |
|
|
Dec 7, 2020 |
965 |
| USC Changes its Trademark to meet customers' satisfaction. |
|
|
Dec 2, 2020 |
425 |
| Levels and dimensions of client satisfaction with the treatment of recent maternal, newborn and child health related illnesses by frontline health workers in rural Nigeria. |
Unumeri, Godwin O.; Okereke, Ekechi; Ahonsi, Babatunde A. |
Report |
Dec 1, 2020 |
5455 |
| New LG Uplus CEO aims to bolster customer service, satisfaction. |
|
|
Nov 30, 2020 |
534 |
| Takeover won't be usual clean break from the current regime; THE AGENDA: Will new owners satisfy fans' call for Donald to leave the Wearsiders? |
JAMES HUNTER Sunderland writer james.hunter@reachplc.com |
|
Nov 17, 2020 |
755 |
| Satisfied customer: Skier buys 60th Glencoe season ticket; Angela Anderson has been skiing at Glencoe since the late 1950s - her father, Chris Lyon, was a member of the original work party that installed the lifts. Here, she reflects on six decades spent on the slopes of Scotland's first commercial ski resort. |
Roger Cox |
|
Nov 11, 2020 |
1036 |
| RTA apps achieve 91% rating in customers' satisfaction index. |
Disha Dadlani |
|
Nov 9, 2020 |
207 |
| DTI gets 14, 869 consumer complaints vs. online selling platforms. |
|
|
Nov 9, 2020 |
346 |
| 'Significant' increase in consumer complaints on online transactions reported in 2020. |
|
|
Nov 9, 2020 |
302 |
| Han Sung Motor satisfies customers with fast service. |
|
|
Nov 4, 2020 |
542 |
| Suspended airmail service amid pandemic draws consumer complaints. |
|
|
Nov 3, 2020 |
701 |
| Dyeing, Printing and Finishing - Innovative Partnership: More revenue and customer satisfaction for Menderes Tekstil with SPGPrints' OrtaScreen(tm). |
|
|
Oct 31, 2020 |
765 |
| Ensuring customer satisfaction and security in the digital era. |
|
|
Oct 26, 2020 |
802 |
| Customer Service Week: UBA Hinges Customer Satisfaction on Innovation, Optimisation and Upgrading of Banking Platforms. |
|
|
Oct 10, 2020 |
666 |
| Customer Service Week: UBA Hinges Customer Satisfaction on Innovation, Optimisation and Upgrading of Banking Platforms. |
|
|
Oct 9, 2020 |
665 |
| UBA Hinges Customer Satisfaction On Innovation, Upgrading Of Banking Platforms. |
|
|
Oct 9, 2020 |
361 |
| UBA pledges to improve customer satisfaction. |
|
|
Oct 9, 2020 |
265 |
| Excellent Service Delivery Key To Customer Satisfaction - UBA GMD. |
|
|
Oct 8, 2020 |
382 |
| Uzoka, UBA GMD Says Excellent Service Delivery Key to Customer Satisfaction. |
|
|
Oct 7, 2020 |
460 |
| SHV Energy deploys smart devices and IoT connectivity from Orange Business Services to boost customer satisfaction. |
Chris Kelly |
|
Oct 6, 2020 |
383 |
| PHCC records 93% customer service satisfaction in Q3 2020. |
|
|
Oct 5, 2020 |
382 |
| Level of Satisfaction Among Industrial Customers in Relation to Logistics Service Provider in Sabah. |
Weli, Al Nasrie; Idris, Sidah; Yaakob, Abdul Rahman |
|
Oct 1, 2020 |
5514 |
| PUCSL together with CEB and LECO launched an island-wide mobile service to solve electricity consumer complaints. |
|
|
Sep 21, 2020 |
327 |
| Good Neighbor again tops for customer satisfaction. |
|
|
Sep 21, 2020 |
421 |
| JD Power ranks LightStream Best in Customer Satisfaction for Personal Loans. |
|
|
Sep 21, 2020 |
184 |
| JD Power ranks LightStream Best in Customer Satisfaction for Personal Loans. |
|
|
Sep 21, 2020 |
182 |
| PACP receives over 400 consumer complaints in 22 days. |
Times News Service |
|
Sep 5, 2020 |
193 |
| Expectations of Career Counseling and Their Effect on Client Satisfaction. |
Chiesa, Rita; Petruzziello, Gerardo; Mariani, Marco Giovanni; Guglielmi, Dina |
Report |
Sep 1, 2020 |
6448 |
| The influence of the sixone 77 meatball marketing mix to customer satisfaction in Makassar city. |
Utami, Wira; Siregar, Hmad Ramadhan; Asnawi, Aslina |
Report |
Sep 1, 2020 |
5260 |
| First Stop Health Makes #551 on Inc. 5000; Speed to Answer is Key to Client Satisfaction During Pandemic; Initial Demand Soars for Virtual Mental Health. |
Shonne Fegan-Ehrhardt |
|
Aug 28, 2020 |
409 |
| Fiat Chrysler, led by Ram, leapfrogs Ford in customer satisfaction survey. |
|
Survey |
Aug 27, 2020 |
904 |
| UK's banks rated by customers for branch and online service, client satisfaction and overdrafts; Ratings come as digital banks continue to rocket in popularity, while high street lenders are closing hundreds of branches a year. |
By, Emma Munbodh & Brett Gibbons |
|
Aug 17, 2020 |
449 |
| Tign Giang's use of IT in public administration increases efficiency, customer satisfaction. |
|
|
Aug 17, 2020 |
191 |
| Drop in consumer complaints in Oman. |
Times News Service |
|
Aug 11, 2020 |
156 |
| Patient experience of health care system hassles: Dual-system vs single-system users. |
Noel, Polly H.; Barnard, Jenny M.; Barry, Frances M.; Simon, Alissa; Lee, Martin L.; Olmos-Ochoa, Ta |
Report |
Aug 1, 2020 |
5882 |
| Kahramaa launches Customer Satisfaction Survey 2020. |
|
|
Jul 26, 2020 |
274 |
| NCC Resolves 98% Consumer Complaints in 15 Months. |
|
|
Jul 15, 2020 |
770 |
| NCC resolves 98% consumer complaints in 15 months. |
|
|
Jul 14, 2020 |
756 |
| FirstBank targets customers electronic banking satisfaction with mobile banking apps upgrade. |
|
|
Jul 14, 2020 |
1123 |
| John Lewis tops consumer satisfaction survey for second time this year; Nationwide, First Direct and M&S followed closely behind. |
By, Nisha Mal |
|
Jul 8, 2020 |
327 |
| FirstBank upgrades it's mobile banking apps to boost customers satisfaction. |
|
|
Jul 7, 2020 |
1117 |
| DTI warns delivery firm; assures action on consumer complaints. |
|
|
Jul 2, 2020 |
380 |
| Illinois American Water Ranks #1 in J.D. Power 2020 Water Utility Residential Customer Satisfaction Study in Midwest Large Region. |
Rosemaria DiBenedetto |
|
Jun 10, 2020 |
618 |
| THE INFLUENCE OF UTILITARIAN VALUE, HEDONIC VALUE, SOCIAL VALUE, AND PERCEIVED RISK ON CUSTOMER SATISFACTION: SURVEY OF ECOMMERCE CUSTOMERS IN INDONESIA. |
Evelina, Tri Yulistyawati; Kusumawati, Andriani; Nimran, Umar; Sunarti |
|
Jun 1, 2020 |
6886 |
| PUCSL to resolve electricity, lubricant industry consumer complaints. |
|
|
Jun 1, 2020 |
241 |
| THE IMPACTS OF BRAND EXPERIENCES ON CUSTOMER SATISFACTION AND ELECTRONIC WORD OF MOUTH. |
Almohaimmeed, Bader |
|
Jun 1, 2020 |
5571 |
| Motivation, Self Efficacy, And Customer Satisfaction Among Bank Depositors. |
Ladao, Josefino M., Jr.; Lubos, Lesley C.; Espina, Edzen A. |
|
Jun 1, 2020 |
4212 |
| Study on the Home Health Caregiver Scheduling Problem under a Resource Sharing Mode considering Differences in Working Time and Customer Satisfaction. |
Wang, Heping; He, Yuke; Li, Yan; Wang, Fuyu |
Report |
May 31, 2020 |
6796 |
| A step-by-step guide on how you can file a consumer complaint including grocery prices in the UAE. |
Huda Tabrez, Senior News Editor |
|
May 12, 2020 |
520 |
| An Overview of Customers' satisfaction of Online Shopping in Afghanistan during the COVID-19. |
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May 11, 2020 |
869 |
| UAE combats coronavirus: Abu Dhabi Police reopen customer happiness, light vehicle inspection centres. |
Web Report |
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May 9, 2020 |
170 |
| J.D. Power ranks S&T Bank #1 in customer satisfaction with retail banking in Mid-Atlantic. |
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May 6, 2020 |
246 |
| J.D. Power ranks S&T Bank #1 in customer satisfaction with retail banking in Mid-Atlantic. |
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May 6, 2020 |
244 |
| Ecobank pledges improved customer satisfaction. |
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May 5, 2020 |
402 |
| E-tailing service recovery and customer satisfaction and loyalty: Does perceived distributive justice matter? |
Wu, Xiaoyu; Du, Shuang; Sun, Yongbo |
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May 1, 2020 |
6066 |
| Green Perceived Value and Green Satisfaction to Green Trust Rumah Karung Goni Consumers. |
Yusiana, Rennyta; Widodo, Arry |
Report |
May 1, 2020 |
3814 |
| Customer Based Brand Equity Approach to Improve Customer Satisfaction and Loyalty: A Case Study from ABC Company of Indonesia. |
Indrawati; Yusnita, Erny |
Case study |
May 1, 2020 |
3447 |
| College Service Ethic Implementation and Customer Satisfaction Based on Social Justice Approach. |
Ernawan, Erni R.; Arifin, Yusuf; Kurniatun, Taufani C. |
Report |
May 1, 2020 |
4283 |
| COVID-19: RTA reopens customer happiness and service provider centres. |
Ashfaq Ahmed, Assistant Editor |
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Apr 30, 2020 |
230 |
| RTA reopens customer happiness, service provider centres from Thursday. |
Staff Report |
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Apr 29, 2020 |
170 |
| CMA receives 16,000 consumer complaints over coronavirus refunds. |
Edward Thicknesse |
|
Apr 24, 2020 |
478 |
| Covid-19: FirstBank deliver customers satisfaction using firstmonie agents. |
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Apr 23, 2020 |
720 |
| Dubai Economy receives 11,655 consumer complaints in Q1 2020; electronics tops the list. |
Issac John |
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Apr 19, 2020 |
504 |
| 2020 Lab of the Year Runner Up: Norman Regional Health System's lab emphasizes customer satisfaction. |
Wilson, Linda |
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Apr 1, 2020 |
720 |
| Dubai Chamber closes customer happiness centres. |
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Mar 26, 2020 |
345 |
| 90% customers satisfied with telecommunication services: CRA survey. |
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Mar 19, 2020 |
558 |
| 90% business consumers happy with telecom services: survey. |
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Mar 18, 2020 |
537 |
| Hub wins award for customer satisfaction. |
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Mar 12, 2020 |
218 |
| How to keep the customer satisfied. |
Kevin Martin, Special to Gulf News |
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Mar 11, 2020 |
760 |
| A Model and Empirical Examination of Influencing Factors of Customer Satisfaction and Service Performance through Interactional Quality. |
Habib, Muhammad Danish; Attiq, Saman |
|
Mar 1, 2020 |
6774 |
| Investigation of the effects of a practice-level communication training program on veterinary health-care team members' communication confidence, client satisfaction, and practice financial metrics. |
Cornell, K.K.; Shaw, D.H.; Coe, J.B. |
Author abstract |
Mar 1, 2020 |
289 |
| Best and worst supermarkets for customer satisfaction -and it's not Aldi or Lidl; This is the second time the winner has secured the top spot -holding onto the crown despite the increasing popularity of the likes of the two German discounters. See where your favourite grocer sits below. |
By, Emma Munbodh |
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Feb 22, 2020 |
548 |
| UAE banks will have to process consumer complaints within timeframe. |
Waheed Abbas |
|
Feb 15, 2020 |
608 |
| Aircraft Cabin Market Is Majorly Driven By Increasing Demand For In-Flight Entertainment And Emphasis On Customer Satisfaction Till 2021 / Million Insights. |
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Jan 24, 2020 |
632 |
| Connected Consumer Survey 2019 - Network Performance is the Main Factor that Influences Customer Satisfaction with Mobile Services in EMAP. |
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Jan 24, 2020 |
337 |
| Deterioration seen in customer satisfaction. |
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Jan 23, 2020 |
220 |
| Customer service satisfaction levels suffer in tough retail environment. |
JESS CLARK @jclarkjourno |
|
Jan 23, 2020 |
173 |
| Automatic Processes Drive Higher Customer Satisfaction. |
FreightWaves |
|
Jan 23, 2020 |
622 |
| Celebrating the 74th Anniversary, Eugene C Yates Insurance Agency Makes More Commitment To Client Satisfaction. |
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Jan 21, 2020 |
486 |
| Empower: We Strive to Develop Our Digital Services to Achieve Customer Happiness. |
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Jan 20, 2020 |
419 |
| The Talk Awards Honors Businesses and Professionals for Customer Satisfaction. |
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Jan 19, 2020 |
613 |
| DEWA, RTA top Dubai's 2019 Customer Happiness survey. |
Anup Oommen |
|
Jan 19, 2020 |
372 |
| Hamdan bin Mohammed reviews results of 2019 Government of Dubai Customer Happiness Index survey. |
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Jan 18, 2020 |
468 |
| Dubai Economy Sees Consumer Complaints Increasing 20% to Hit 39,113 in 2019. |
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Jan 13, 2020 |
495 |
| Dubai Economy records 20% increase in consumer complaints in 2019. |
Staff Report |
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Jan 13, 2020 |
509 |
| Attorney Carlo Colosimo Has Been Nominated and Accepted as 2019 AIOFLA'S 10 Best in Illinois For Client Satisfaction. |
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Jan 9, 2020 |
350 |
| City Beat News Honors Repeat Spectrum Award Winners for High Customer Satisfaction Ratings. |
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Jan 9, 2020 |
676 |
| Tesco reports 'biggest ever day of food sales in history' over Christmas; Tesco said its online grocery business delivered over 14million orders across the 19 weeks, with an increase in both average basket size and customer satisfaction scores for the Christmas period. |
By, Emma Munbodh |
|
Jan 9, 2020 |
442 |
| Firms seek to boost customer satisfaction in 2019. |
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Jan 8, 2020 |
712 |
| The Impact of Food Service Attributes on Customer Satisfaction in a Rural University Campus Environment. |
Serhan, Mireille; Serhan, Carole |
|
Jan 1, 2020 |
9159 |
| An Examination of the Relationship between Service Quality Perception of Alternate Banking Delivery Channels and Customer Satisfaction; A Step Forward towards Green Economy: Empirical Evidences from Pakistani Islamic and Conventional Commercial Banks. |
Muhammad Usama, Dr. Azam Ali and Danish Ahmed Siddiqui |
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Dec 31, 2019 |
5492 |
| Club Fitness N.Y. Brings Home Ninth Consecutive Talk Award for Outstanding Customer Satisfaction. |
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Awards list |
Dec 28, 2019 |
526 |
| Transport ministry to introduce customer satisfaction surveys. |
Annette Chrysostomou |
|
Dec 23, 2019 |
132 |
| Building excellent projects, satisfying customers. |
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Dec 23, 2019 |
548 |
| Booker top for customer satisfaction. |
|
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Dec 13, 2019 |
210 |
| TD Bank takes top spot in consumer satisfaction. |
|
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Dec 13, 2019 |
104 |
| TD Bank takes top spot in consumer satisfaction. |
|
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Dec 13, 2019 |
102 |
| GES Development Brings Home Eighth Consecutive Pulse of the City News Award for Customer Satisfaction. |
|
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Dec 8, 2019 |
746 |
| Salon IAOMO Earns Nine Consecutive Talk Awards for Customer Satisfaction. |
|
|
Dec 2, 2019 |
707 |
| The best and worst banks for customer satisfaction: Are app-based banks like Mozo a better choice? Online banks First Direct and Starling Bank have come out on top as Which? releases its annual survey of bank customer satisfaction; Online banks First Direct and Starling Bank have come out on top as Which? releases its annual survey of bank customer satisfaction. |
Hannah Graham |
|
Nov 30, 2019 |
551 |
| BGE Ranked First among East Large Segment Utilities by J.D. Power in its 2019 Electric Utility Business Customer Satisfaction Study. |
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Nov 27, 2019 |
556 |
| City Beat News Honors Five-Time Spectrum Award Winners for High Customer Satisfaction Ratings. |
|
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Nov 19, 2019 |
586 |
| Car Finance Giant Receives More Positive Reviews from Satisfied Car Financing Customers. |
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Nov 18, 2019 |
565 |
| Dubai resolves over 1200 e-commerce consumer complaints. |
Adelle Geronimo |
|
Nov 17, 2019 |
427 |
| Dubai Economy resolves 1,201 eCommerce-related consumer complaints in Q3 of 2019. |
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Nov 14, 2019 |
392 |
| Welsh Water ranks top in customer satisfaction. |
|
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Nov 14, 2019 |
355 |
| Dubai Economy Resolves 1,201 eCommerce-Related Consumer Complaints in Q3 2019. |
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Nov 14, 2019 |
421 |
| Azercell presents new services focusing on customer satisfaction. |
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|
Nov 9, 2019 |
444 |
| Happy Customers, Happy Investors: Customer Satisfaction ETF Hits All-Time High. |
ETF Professor |
|
Nov 7, 2019 |
542 |
| How a Culture of Change Helps Modernization Efforts. |
Busby, Judy; DeMars, Jessica |
|
Nov 4, 2019 |
1066 |
| The Great Insurance Debate: Who Owns the Customer - Agent or Carrier? |
Picoult, Jon |
|
Nov 3, 2019 |
1681 |
| Host Healthcare Inc. Wins Fifth City Beat News Spectrum Award for Customer Satisfaction. |
|
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Nov 3, 2019 |
817 |
| Dubai resolves 1,200 consumer complaints. |
Staff Reporter |
|
Nov 2, 2019 |
357 |
| What Happens to Customer Satisfaction Following a Health IT MSA? |
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Nov 1, 2019 |
357 |
| Carrier Tech Investments Boost Customer Satisfaction With Auto Claims Process: J.D. Power. |
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Oct 25, 2019 |
456 |
| Northwest Career College Earns Ninth Consecutive Talk Award for Outstanding Customer Satisfaction. |
|
Awards list |
Oct 23, 2019 |
537 |
| 'Two people means more contact, which will satisfy owners'. |
|
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Oct 18, 2019 |
362 |
| DriveForSuccess.org Recognized for Excellence and High Customer Satisfaction. |
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Oct 18, 2019 |
413 |
| RAK Properties Honored at Customer Happiness Summit Award. |
|
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Oct 17, 2019 |
238 |
| Liz Carter & Team Realty Wins Fifth Consecutive Pulse of the City News Customer Satisfaction Award. |
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Oct 16, 2019 |
927 |
| Consumer complaints on toll-free number to receive swift action. |
|
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Oct 15, 2019 |
122 |
| Swiss-Belhotel discusses future techniques for customer satisfaction. |
|
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Oct 10, 2019 |
383 |
| MySuccess.Team Reviews Show High Customer Satisfaction. |
|
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Oct 10, 2019 |
437 |
| Xist2 adds to its range of highly satisfied clients with premier website design services in Oxford. |
|
|
Oct 8, 2019 |
569 |
| Safety-first pledge of new trams boss; how metrolink chief aims to keep the customers satisfied. |
PAUL BRITTON paul.britton@trinitymirror.com @PAULBRITTONMEN |
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Oct 5, 2019 |
1148 |
| Brazilian Grocer's Use of Oracle Boosts Customer Satisfaction. |
|
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Oct 2, 2019 |
427 |
| City Beat News Honors Businesses and Professionals for Achieving High Customer Satisfaction Ratings. |
|
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Oct 2, 2019 |
790 |
| Nail Perfection & Spa Brings Home Tenth Consecutive Talk Award for Outstanding Customer Satisfaction. |
|
Awards list |
Oct 2, 2019 |
831 |
| Brazilian Grocer's Use of Oracle Boosts Customer Satisfaction. |
|
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Oct 1, 2019 |
427 |
| SPSP ensuring a high level of customer satisfaction. |
|
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Oct 1, 2019 |
797 |
| ERP improves operations, customer satisfaction: Manufacturer moves away from manual management toward real-time visibility into order fulfillment and manufacturing workflows. |
Bond, Josh |
|
Oct 1, 2019 |
416 |
| SMALL BUSINESSES "SATISFIED": Small Business Commercial Insurance Customer Satisfaction Reaches Ail-Time High Thanks to Investments in Digital, Servicing and Product Expansion, J.D. Power Finds. |
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Sep 30, 2019 |
453 |
| KB Financial chief stresses customer satisfaction on 11th anniversary. |
|
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Sep 27, 2019 |
336 |
| QC launches electronic system to measure customer satisfaction. |
|
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Sep 25, 2019 |
314 |
| Alexander Mann Solutions Earns Top Position in RPO Bakers Dozen Customer Satisfaction Survey for the Second Consecutive Year; Global Leader Also Scores Top Honours for 'Deal Size' and 'Quality of Service'. |
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Sep 25, 2019 |
524 |
| Alexander Mann Solutions Earns Top Position in RPO Bakers Dozen Customer Satisfaction Survey for the Second Consecutive Year. |
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Sep 25, 2019 |
524 |
| Satisfied customers will always come back to A1. |
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Sep 24, 2019 |
514 |
| Qatar Chamber launches electronic system to measure customer satisfaction. |
|
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Sep 24, 2019 |
322 |
| Increase Broadband Efficiency and Customer Satisfaction With NISC's User Services System: National Information Solutions Cooperative (NISC). |
Larson, Ryan |
|
Sep 22, 2019 |
513 |
| Understanding the Importance of Decision Triggers In Selling to Your Prospects: It will result in more sales, help you build superior customer relationships, and will boost customer satisfaction when you deliver on what you promised. |
Johnson, Jill J. |
|
Sep 22, 2019 |
1084 |
| The Talk Awards Honors McCormack Roofing for Outstanding Customer Satisfaction Nine Years Running. |
|
|
Sep 21, 2019 |
654 |
| Insurtechs Poised to Challenge Traditional Home Insurers: J.D. Power. |
Simpson, Andrew G. |
Report |
Sep 18, 2019 |
429 |
| QFC revamps its call centre operations to enhance customer satisfaction. |
|
|
Sep 18, 2019 |
368 |
| Bravo Salon Earns Fifth City Beat News Spectrum Award for Customer Satisfaction. |
|
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Sep 14, 2019 |
665 |
| Satisfied customers. |
|
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Sep 13, 2019 |
289 |
| CENTRAL NEW YORK MOVERS NOW OFFERING LOCAL AND LONG DISTANCE MOVING SERVICES THROUGHOUT NEW YORK STATE TO SATISFY THEIR NUMEROUS CUSTOMERS. |
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Sep 11, 2019 |
481 |
| Credit Agricole Egypt's strategy prioritises our customers' satisfaction: Finas. |
|
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Sep 9, 2019 |
763 |
| New Report from TTi Research Reveals Utilities Customer Satisfaction is firmly 'On Hold' in 2019. |
|
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Sep 9, 2019 |
760 |
| All Plumbing, Inc. Wins Eighth Consecutive Pulse of the City News Customer Satisfaction Award. |
|
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Sep 7, 2019 |
849 |
| Customer satisfaction survey. |
|
|
Sep 1, 2019 |
123 |
| Pulse of the City News Awards Companies Coast to Coast for Outstanding Customer Satisfaction Ratings. |
|
|
Aug 31, 2019 |
652 |
| City Beat News Honors Five-Time Winners in Health Care for Achieving High Customer Satisfaction Ratings. |
|
|
Aug 29, 2019 |
559 |
| Consumer complaints increase in Oman. |
|
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Aug 28, 2019 |
240 |
| UAE logs customer satisfaction of 77.6 points in H1. |
|
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Aug 26, 2019 |
585 |
| A One-Stop-Shop for Cargo Trailer Renters Committed To Ensuring Customer Satisfaction Every Time. |
|
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Aug 20, 2019 |
600 |
| Are you happy: RTA starts measuring customers' happiness level by using AI-cameras. |
|
|
Aug 20, 2019 |
419 |
| Carrier Tech, Infracture Investments Drive Record Small Business Customer Satisfaction Levels: J.D. Power. |
|
|
Aug 19, 2019 |
362 |
| Mobile commerce challenges; talking shop. |
Walker, Harry |
|
Aug 17, 2019 |
443 |
| Engage with pantomimes this Christmas; third party. |
Jacob, Kathryn |
Survey |
Aug 17, 2019 |
350 |
| Pulse of the City News Awards Texas Companies for Outstanding Customer Satisfaction. |
|
|
Aug 17, 2019 |
698 |
| Britain's best and worst banks based whether customers would recommend them; More than 800 customers were asked to score their bank on customer satisfaction, overdrafts and in branch service - here are the results. |
|
|
Aug 15, 2019 |
507 |
| Richard T. Meehan, Jr. Has Been Nominated and Accepted as a 2019 AIOPIA'S 10 Best in Connecticut For Client Satisfaction. |
|
|
Aug 5, 2019 |
318 |
| The Talk Awards Honors Restaurants Nationwide for High Customer Satisfaction Ratings. |
|
|
Aug 4, 2019 |
457 |
| City Beat News Honors Five-time Winners from Coast to Coast for Achieving High Customer Satisfaction Ratings. |
|
|
Aug 2, 2019 |
739 |
| Dubai Economy resolves 17,768 consumer complaints during first half of 2019. |
|
|
Jul 30, 2019 |
458 |
| The Talk Awards Honors Businesses for Consecutive Years with High Customer Satisfaction Ratings. |
|
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Jul 28, 2019 |
503 |
