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Title Author Type Date Words
'Unreal' [pounds sterling]2.49 Aldi sweet treat shoppers say they can't wait to try; Hundreds of shoppers are desperate to get their hands on it. By, Elle May Rice Feb 21, 2021 218
Sainsbury's set to match Aldi for prices in battle to lure customers. DAVID BANNER newsdesk@mnamedia.co.uk Feb 11, 2021 311
Sainsbury's set to match Aldi for prices in battle to lure customers. DAVID BANNER newsdesk@mnamedia.co.uk Feb 11, 2021 311
'Excellent' customer service helps Waitrose take victory. Marianne Calnan Jan 16, 2021 1159
'I visited Tesco under stringent new facemask rules and 2 major changes are needed to keep shoppers safe'; Could supermarkets do more to keep shoppers and staff safe? By, Ian Molyneaux Jan 16, 2021 804
Aldi, Tesco and Waitrose receive complaints as customers say Christmas is ruined by 'rotten' turkeys; 'Cheers 2020 gone off Turkey, tomorrow's date. Vegetables only then'. By, Charlie Wilson & Ruth Ovens Dec 25, 2020 300
Christmas ruined by 'stinking' and 'rank rotten' turkeys as customers complain to Aldi, Tesco and Waitrose; Festive cooks take to Twitter to slam Aldi, Asda, Sainsbury's and Tesco for inedible birds. By, Charlie Wilson Dec 25, 2020 370
Shoppers raging as Asda and Sainsbury's raise delivery slot prices; The two supermarkets are now charging more for their coveted delivery slots, and shoppers are not happy. By, Elle May Rice Nov 18, 2020 339
Tesco doubles the price of its bags for life and some shoppers aren't happy; The rise will be seen in all of its UK stores. By, Daniel Smith Oct 23, 2020 200
Tesco doubles the price of its bags for life and some shoppers aren't happy; The rise will be seen in all of its UK stores. By, Daniel Smith Oct 23, 2020 200
The VIP shopper; Amazon isn't the only one rewarding subscription customers. Grocers are increasingly launching their own models - with some tempting member benefits. George Nott Oct 17, 2020 2217
Kroger, Ocado announces Customer Fulfillment Center in Romulus, MI. Sep 28, 2020 167
Dean's shortbread is nothing short of brilliant for Aldi customers; ADVERTISING FEATURE ALDI SHOPPERS CAN ENJOY TREATS BAKED TO PERFECTION Aldi puts family bakery's finest goods on s isthelves. Sep 10, 2020 587
Tesco customers complain after their bills were rounded up without being asked; Tesco's charity scheme offers customers the chance to add a donation to their bill -but some were charged without their consent. By, Simon Meechan Sep 5, 2020 497
Tesco responds after shopper left furious over the eggs it stocks; One shopper complained on Twitter that the eggs it stocks are now being packaged in plastic boxes instead of cardboard containers. By, Rachel Pugh & Thomas Lynch Sep 3, 2020 254
Tesco responds after shopper left furious over the eggs it stocks; One shopper complained on Twitter that the eggs it stocks are now being packaged in plastic boxes instead of cardboard containers. By, Rachel Pugh & Thomas Lynch Sep 3, 2020 254
Morrisons worker screams racist abuse at customer in shocking supermarket rant; The Morrisons worker screamed 'you black c***' at a customer and complained about being 'mentally abused' in the shocking incident, which is believed to have happened in Palmers Green, London. By, Matthew Dresch Aug 31, 2020 455
Mum shares simple tip to slow down speedy Aldi checkout staff when you need more time; Customers have said that keeping up with the supermarket checkout staff should be an 'Olympic sport'. By, Luke Matthews & Lorna Hughes Aug 25, 2020 299
Mum shares simple tip to slow down speedy Aldi checkout staff when you need more time; Customers have said that keeping up with the supermarket checkout staff should be an 'Olympic sport'. By, Luke Matthews & Lorna Hughes Aug 23, 2020 309
Mum shares simple tip to slow down speedy Aldi checkout staff when you need more time; Customers have said that keeping up with the supermarket checkout staff should be an 'Olympic sport'. By, Luke Matthews & Lorna Hughes Aug 23, 2020 309
Mum shares simple tip to slow down speedy Aldi checkout staff when you need more time; Customers have said that keeping up with the supermarket checkout staff should be an 'Olympic sport'. By, Luke Matthews & Lorna Hughes Aug 23, 2020 309
Big change to Tesco Clubcard means free delivery for some customers; It comes as Amazon rolls out free delivery across the UK. By, Neil Shaw Aug 18, 2020 307
Big change to Tesco Clubcard means free delivery for some customers; It comes as Amazon rolls out free delivery across the UK. By, Neil Shaw Aug 18, 2020 255
Asda responds after customer left livid over lack of face masks; The supermarket says it is doing all they can to remind customers to follow the rules. By, Jess Molyneux Aug 14, 2020 425
Asda customer makes face mask complaint and is left furious over response; She raised her concerns on shoppers not wearing coverings with the supermarket. By, Annette Belcher-BM & Jess Molyneux Aug 12, 2020 501
Asda customer makes face mask complaint and is left furious over response; She raised her concerns on shoppers not wearing coverings with the supermarket. By, Annette Belcher-BM & Jess Molyneux Aug 12, 2020 501
Supermarket sector tops customer service list for pandemic performance. Jessica Clark Jul 14, 2020 410
Waitrose family shopping rules -all you need to know about lockdown supermarket visits with children; Many shoppers will still be concerned about keeping themselves and their loved ones safe when visiting the supermarket. By, Ian Hughes Jul 5, 2020 379
'Spotlessly clean' Waitrose beats Sainsbury's by a point. Devlin, Edward Jul 4, 2020 1164
Traffic light system will help customers of store chain keep safe distance; RETAIL. AUGUST GRAHAM May 27, 2020 257
Shoppers express concerns over slack social distancing. Edward Devlin May 9, 2020 1171
Latest supermarket shopping lockdown rules as stores update their policies for customers; Stores are continually updating how they serve customers during the coronavirus pandemic. By, Robert Dalling Apr 30, 2020 1243
All the ways your supermarket shop has changed due to coronavirus; Important changes have been rolled out across stores in keep customers and staff safe. By, Catherine Murphy Apr 23, 2020 946
What Liverpool supermarket workers wish they could tell shoppers during lockdown; Retail work is always challenge but even more so during the current coronavirus lockdown. By, Catherine Murphy Apr 19, 2020 455
Hy-Vee helping to keep customers and employees safe. Edeker, Randy Apr 13, 2020 1198
Asda adds hundreds of thousands of delivery slots to its online site during coronavirus outbreak; Following a recruitment drive, the supermarket giant said it now has 5,000 more store pickers, drivers and in store workers to keep shelves replenished for shoppers and those ordering from home during the coronavirus lockdown period. By, Sara Nichol Apr 4, 2020 459
Tesco becomes first UK supermarket to launch diverse range of skin tone plasters; A range of fabric plasters consisting of 'light', 'medium' and 'dark' tones has been released by Tesco in a bid to 'better serve our customers from all backgrounds and communities'. By, Luke Matthews Feb 24, 2020 428
Tesco reports 'biggest ever day of food sales in history' over Christmas; Tesco said its online grocery business delivered over 14million orders across the 19 weeks, with an increase in both average basket size and customer satisfaction scores for the Christmas period. By, Emma Munbodh Jan 9, 2020 442
Tesco and Aldi customers furious as 'rotten' turkeys ruin Christmas dinner; Some customers have been left disappointed - or even without their Christmas dinners. nechronicle Dec 26, 2019 315
Changes needed to protect consumers using customer loyalty schemes. Dec 3, 2019 715
'Bright and cheerful' Tesco wins; mystery shopper. Edward Devlin Nov 23, 2019 628
Morrisons shoppers slam supermarket after loyalty points vanish for Christmas; A number of disgruntled shoppers have said that they've saved up all year for their Christmas shop only to find, at the till, that their points have mysteriously been wiped. By, Emma Munbodh Nov 21, 2019 628
Tesco issues warning to shoppers over dangerous new scam on social media; A new scam is sweeping across social media. Sophie Barley Nov 16, 2019 269
Tesco's Christmas 2019 food range includes nine pigs in blankets dishes, a vegan pastry wreath, brussel sprout bites and a passionfruit cheesecake sleigh; The supermarket has revealed its festive food offerings and there's plenty of delightful treats for shoppers. Nisha Mal Nov 9, 2019 1107
Tesco's Christmas 2019 food range includes nine pigs in blankets dishes, a vegan pastry wreath, Brussels sprout bites and a passionfruit cheesecake sleigh; The supermarket has revealed its festive food offerings and there's plenty of delightful treats for shoppers. Nisha Mal Nov 9, 2019 1107
Tesco's Christmas 2019 food range includes nine pigs in blankets dishes, a vegan pastry wreath, Brussels sprout bites and a passionfruit cheesecake sleigh; The supermarket has revealed its festive food offerings and there's plenty of delightful treats for shoppers. Nisha Mal Nov 9, 2019 1107
Tesco's Christmas 2019 food range includes nine pigs in blankets dishes, a vegan pastry wreath, brussel sprout bites and a passionfruit cheesecake sleigh; The supermarket has revealed its festive food offerings and there's plenty of delightful treats for shoppers. Nisha Mal Nov 9, 2019 1107
Tesco's Christmas 2019 food range includes nine pigs in blankets dishes, a vegan pastry wreath, Brussels sprout bites and a passionfruit cheesecake sleigh; The supermarket has revealed its festive food offerings and there's plenty of delightful treats for shoppers. Nisha Mal Nov 9, 2019 1107
Tesco's Christmas 2019 food range includes nine pigs in blankets dishes, a vegan pastry wreath, brussel sprout bites and a passionfruit cheesecake sleigh; The supermarket has revealed its festive food offerings and there's plenty of delightful treats for shoppers. Nisha Mal Nov 9, 2019 1107
Tesco's Christmas 2019 food range includes nine pigs in blankets dishes, a vegan pastry wreath, brussel sprout bites and a passionfruit cheesecake sleigh; The supermarket has revealed its festive food offerings and there's plenty of delightful treats for shoppers. Nisha Mal Nov 9, 2019 1107
Tesco's Christmas 2019 food range includes nine pigs in blankets dishes, a vegan pastry wreath, Brussels sprout bites and a passionfruit cheesecake sleigh; The supermarket has revealed its festive food offerings and there's plenty of delightful treats for shoppers. Nisha Mal Nov 9, 2019 1107
Tesco's Christmas 2019 food range includes nine pigs in blankets dishes, a vegan pastry wreath, brussel sprout bites and a passionfruit cheesecake sleigh; The supermarket has revealed its festive food offerings and there's plenty of delightful treats for shoppers. Nisha Mal Nov 9, 2019 1107
Tesco's Christmas 2019 food range includes nine pigs in blankets dishes, a vegan pastry wreath, Brussels sprout bites and a passionfruit cheesecake sleigh; The supermarket has revealed its festive food offerings and there's plenty of delightful treats for shoppers. Nisha Mal Nov 9, 2019 1107
Tesco's Christmas 2019 food range includes nine pigs in blankets dishes, a vegan pastry wreath, brussel sprout bites and a passionfruit cheesecake sleigh; The supermarket has revealed its festive food offerings and there's plenty of delightful treats for shoppers. Nisha Mal Nov 9, 2019 1107
Tesco's Christmas 2019 food range includes nine pigs in blankets dishes, a vegan pastry wreath, Brussels sprout bites and a passionfruit cheesecake sleigh; The supermarket has revealed its festive food offerings and there's plenty of delightful treats for shoppers. Nisha Mal Nov 9, 2019 1107
Tesco takes on rivals with PS100 loyalty scheme. JESS CLARK @jclarkjourno Oct 30, 2019 238
Meet digital shopping needs; talking shop. Walker, Harry Sep 14, 2019 421
Waitrose is 'clean, fresh and calm' store of the week; mystery shopper. Selby, Daniel Sep 14, 2019 614
Significant concerns with customer loyalty schemes. Sep 5, 2019 912
Self-Checkout Finds Its Footing: Retailers are offering more ways for customers to pay for their goods--human interaction optional. Baltazar, Amanda Sep 1, 2019 1636
Tesco picks up hat-trick of S&A wins; mystery shopper. Hegarty, Ronan Aug 10, 2019 673
Store man's PS42k loyalty points scam. Aug 10, 2019 113
Store man's PS42k loyalty points scam. Aug 10, 2019 116
Loyal customer blasts store over card hack; The Judge I'LL GET IT SORTED. Jul 21, 2019 210
What do we mean by 'customer-centric'? the saturday essay. Column Jul 20, 2019 551
How a [pounds sterling]2.79 Aldi carpet cleaner is winning rave reviews from buyers; Shoppers are stuck on a cheap stain remover which is said to take the stress out of 'spills and soils'. Jul 7, 2019 280
Tesco, McDonald's and Costco recall Robinsons Fruit Shoots over safety concern; Customers are advised to dispose of the drink immediately. Jul 1, 2019 273
Impressive Asda takes the win; mystery shopper. Emma Gesto Jun 29, 2019 644
The need for speed; talking shop. Walker, Harry Jun 22, 2019 429
Can Tess Cosis-Chippa come to customer services? May 9, 2019 310
Tesco halves the price of popular branded Easter eggs; For one week only, shoppers can treat friends and family (or themselves) to a range of delicious chocolate eggs from the nation's favourite brands. Mar 18, 2019 332
This Is Getting Personal: KROGER. WALGREENS TEST SMART SHELVES TO BETTER SERVE THEIR CUSTOMERS. Lacy, Lisa Feb 25, 2019 764
City Centre Mirdif Brings Back Its Popular Monday Sobhiya Exclusively for Women. Brief article Jan 6, 2019 317
Waitrose urgently recalls packets of prawns; The supermarket is advising customers not to eat the prawns, and instead return them to their nearest store for a full refund. Nov 22, 2018 117
Tesco changes loose banana prices and you won't be happy; Customers were initially paying 76p per kilogram at Tesco Metro stores. Sep 5, 2018 530
10 honest things every worker in a supermarket is secretly yearning to tell all their customers . . but can't; FORMER MEMBER OF STAFF LIFTS THE LID ON WHAT THEY'RE REALLY THINKING. Aug 30, 2018 800
Supermarket shopper shocked by surprise snake in cart. Aug 29, 2018 133
Albertsons on Mission to Win Customer Loyalty. Aug 13, 2018 824
Giant Eagle Treats Patrons With Care, Respect. Aug 13, 2018 815
Bags of outrage; Online shoppers complain of waste. Aug 12, 2018 463
Bags of outrage; Online shoppers complain of waste. Aug 12, 2018 467
CUSTOMER SATISFACTION Aldi voted shoppers' favourite in Which? survey. Jul 27, 2018 200
NOTE AMUSED; Supermarket bosses apologise for telling customer they don't have to accept Scottish cash. Jul 26, 2018 325
Revealed: The 50 best shops and organisations in Britain -- according to their customers; Aldi and M&S couldn't be separated, Greggs beat Waitrose and John Lewis was beaten into second - these are the best shops, banks and more according to the people who use them. Jul 5, 2018 503
Shoppers complain of soaring food prices during Ramadan. Jun 6, 2018 598
Aldi launches brand new cheesecake flavours and shoppers are VERY excited about it; We are already planning a trip to Aldi after work to try these. Jun 6, 2018 198
Why Aldi's Halloumi Fries have left shoppers VERY disappointed; The retailer became the first supermarket in the UK to stock the cheese based treat. Jun 1, 2018 305
Tesco shoppers are NOT happy with big changes to self-service checkouts; Tesco revealed it had already installed the cameras at a "small number" of stores. May 30, 2018 424
Iceland's Fulham store is rewarding customers who recycle plastic bottles in a really clever way; A reverse vending machine, being trialled for six months, rewards customers with 10p vouchers for recycling unwanted plastic bottles. May 25, 2018 480
Tesco has introduced a MAJOR change to its self-service checkouts - and shoppers are not happy; New security measures are causing some customers concern. May 22, 2018 283
Sainsbury's 'speedy and friendly' mystery shopper. Emma Gesto May 5, 2018 636
Service providers most loyal to customers, survey shows. Apr 19, 2018 276
Waitrose's free coffee policy is changing - but there'll still be a way to benefit; The supermarket will still offer loyalty card-holding customers free coffee but they will have to come prepared. Apr 10, 2018 251
Martin Lewis from MoneySavingExpert reveals the best banks in Britain - and the worst - for customer satisfaction; Martin Lewis runs a bi-annual poll covering the likes of Halifax, RBS, Tesco Bank and others. Mar 12, 2018 907
How to be a smarter supermarket shopper; These Which? top tips could help you make some tasty savings when stocking up on household goods and groceries, says VICKY SHAW. Mar 9, 2018 676
How to be a smarter supermarket shopper; These Which? top tips could help you make some tasty savings when stocking up on household goods and groceries, says VICKY SHAW. Mar 6, 2018 698
How to be a smarter supermarket shopper; These Which? top tips could help you make some tasty savings when stocking up on household goods and groceries, says VICKY SHAW. Mar 5, 2018 699
How to be a smarter supermarket shopper; These Which? top tips could help you make some tasty savings when stocking up on household goods and groceries, says VICKY SHAW. Mar 5, 2018 696
How to be a smarter supermarket shopper; These Which? top tips could help you make some tasty savings when stocking up on household goods and groceries, says VICKY SHAW. Mar 5, 2018 699
How to be a smarter supermarket shopper. Mar 5, 2018 699
How to be a smarter supermarket shopper; These Which? top tips could help you make some tasty savings when stocking up on household goods and groceries, says VICKY SHAW. Mar 5, 2018 699
How to be a smarter supermarket shopper; These Which? top tips could help you make some tasty savings when stocking up on household goods and groceries, says VICKY SHAW. Mar 3, 2018 699
City institution Matta's is offering a loyalty card to its customers; ellen kirwin on how the bold street food store is taking on the supermarket big boys. Mar 2, 2018 559
Looking for Sales Growth? Be Relevant to Your Shoppers: Personalization is a proven path to increasing sales. Hawkins, Gary Mar 1, 2018 890
An Appetite for Exclusivity: Retailers' investments in private label perishables continue to freshen trust, quality and loyalty bonds with shoppers. Taylor, Natalie Mar 1, 2018 1808
Six ways you can be a smarter supermarket shopper; These Which? top tips could help you make some tasty savings when stocking up on household goods and groceries, says personal finance correspondent Vicky Shaw. Feb 24, 2018 731
Sainsbury's has got under the skin of shopper loyalty. Feb 24, 2018 162
Asda has released a new Kitkat flavour - but they're already dividing shoppers; Nestle has kept quiet about the new addition, leaving it to shoppers to voice their opinions. Feb 10, 2018 248
Aldi wants mystery shoppers - and you could get [pounds sterling]100 to spend; The store giant is offering a [pounds sterling]100 gift card to people who are chosen. Jan 20, 2018 268
Tesco launches investigation after customers complain of 'rotten turkeys'; Some customers say their Tesco turkeys made them ill on Christmas Day. Dec 27, 2017 569
Loblaw, SDM will combine loyalty programs. Dec 11, 2017 334
Freedom to innovate a differentiator. Jun 12, 2017 468
Designing Experience. Dudlicek, Jim Dec 1, 2016 2214
Best Face Forward. Sax, Barbara Dec 1, 2016 1355
'Friendly' Morrisons takes win. Goodsell, Victoria Nov 5, 2016 2026
Publix IsTops in Rx Satisfaction. Sep 19, 2016 222
Pharmacy patient satisfaction tracked by J.D. Power. Schultz, John Sep 12, 2016 378
Show and Tell. Ingram, Bob Sep 1, 2016 1231
FLASHPOINT; Tesco Ireland customers paying too much for tech; EXCLUSIVE. Aug 24, 2016 845
Wegmans Wow-Worthy Facebook Feedback. Aug 1, 2016 928
Lawtons helps customers look, feel, live better. Jul 25, 2016 496
Home in the Meadows. Dudlicek, Jim Jul 1, 2016 2063
Ocado wins with 'easy to use' website. Goodsell, Victoria Jun 25, 2016 880
Market Forces. Dudlicek, Jim Interview Apr 1, 2016 2737
Superplus' autism awareness month special offer. Apr 1, 2016 307
Tesco creates 150 new jobs at customer services centre. Feb 3, 2016 172
The Case for Kiosks. Ingram, Bob Feb 1, 2016 1459
Omnichannel Retailing: A Work in Progress. Karolefski, John Jan 1, 2016 1707
Becoming a Grocerant. Ingram, Bob Jan 1, 2016 1229
TESCO RACE ROW; COSTUME DRAMA CASHIER SENT HOME Storm as store worker serves customers while 'blacked up' for Halloween. Nov 2, 2015 363
Proving Ground. Dudlicek, Jim Nov 1, 2015 2602
App-lauding loyalty. Oct 1, 2015 273
Satisfaction with Rx remains high. Sep 14, 2015 456
Simulation and analysis of customer service in two supermarkets using push and pull production systems/Simulacao e analise do atendimento em dois supermercados que utilizam sistemas de producao puxada e empurrada. Gava, Marisa Carla Voigt; de Araujo, Sidnei Alves Sep 1, 2015 3836
The Little Clinic 'puts the customer first in everything we do'. Company overview Aug 10, 2015 687
Top service at Morrisons in Beverley. Perrett, Michelle Brief article Jul 25, 2015 257
Shoppers 'treated like scavenging dogs' as they scramble for a discount - see what happens; Nothing was going to get in the way of a good discount for these Tesco shoppers. But the video has left other shoppers appalled. Jun 17, 2015 465
Convenience remains key to drug store customer satisfaction. Apr 27, 2015 485
Grocery shoppers show strong store loyalty. Apr 27, 2015 357
Sainsbury's is all set for Saturdays. Page, Emma Brief article Mar 7, 2015 246
CUSTOMER SERVICE EXCELLENCE. Feb 24, 2015 919
star order: ocado. Don, Andrew Statistical data Feb 14, 2015 694
Morrisons puts faith in customer loyalty scheme. Nov 3, 2014 190
Publix tops Rx satisfaction poll. Oct 20, 2014 363
Why Market Basket is back, better than ever. Bourque, Ron Oct 3, 2014 779
Taking advantage of whole health trend. Hauptman, Jon Aug 25, 2014 649
The lessons we can learn from the Demoulas fiasco. Bourque, Ron Aug 22, 2014 793
Fruit, veg ... and a health check: Woolworths is trialling a scheme offering health checks to customers--and it has upset the Australian Medical Association and the Pharmacy Guild of Australia. Brief article Aug 1, 2014 164
Level of satisfaction high for Rx customers. Apr 28, 2014 237
Speaking of Sustainability. Strailey, Jennifer Mar 1, 2014 2074
Order up at Wegmans; Grocer wants to serve alcohol to customers. Owen, Paula J. Feb 27, 2014 608
Suppliers claim discounters not as guilty of 'forensic auditing'. Brief article Feb 8, 2014 175
Deli Pathfinders' Primer. Major, Meg Editorial Feb 1, 2014 2036
The Consumer Connection. Dudlicek, Jim Dec 16, 2013 960
Partners in Health. Goldschmidt, Bridget Dec 16, 2013 751
LOVELY BUBBLY AS SCOTS PRINT OUT BOOZE BARGAINS; SHOPPERS EXPLOIT ONLINE LOOPHOLE; Tesco's website coupons get round drink promo ban; EXCLUSIVE. Nov 24, 2013 507
Community Through Food. Baltazar, Amanda Company overview Nov 2, 2013 2006
BI-LO, Winn-Dixie freeze prices. Sep 2, 2013 169
Customers bullish about Trader Joe's. Aug 12, 2013 307
Email scam hits Tesco customers; CRIME. May 25, 2013 121
Publix maintains high customer satisfaction. May 6, 2013 710
Deli Dally. Ingram, Bob Apr 1, 2013 1852
Packing Trends That Sell Consumers. Harris, Kellee Apr 1, 2013 598
Brain Food. Apr 1, 2013 501
Les miserables in the High Street--or how to embrace the revolutionary metadata era and win. Gibson, David Apr 1, 2013 892
Nail care shoppers rate price, selection most important. Mar 18, 2013 1358
save a and it will all up; Low prices are rated highly by shoppers. Feb 20, 2013 313
Stand-up Performers. Ingram, Bob Feb 1, 2013 1545
Satisfied shoppers. Dec 1, 2012 337
Diabetic Supplies: A Lifestyle Approach. Litwak, David Nov 1, 2012 1250
Healthy Competition. Ruhs, Barbara Nov 1, 2012 685
Retailer of the Year: Excellence to a 'T'. Major, Meg Company overview Oct 1, 2012 5063
Impact of customer service and value creation on customer satisfaction in modern Indian retailing: a clue to the global retailers. Roy, Rajib Report Oct 1, 2012 5452
Do loyalty schemes really create loyalty? Evidence from Trinidad's supermarket retail sector. Gundala, Raghava Rao; Jack, Arthur Lok; Gomes, Richard Ronald Sep 22, 2012 6525
Walking an Aisle in Their Shoes: The Five-year Itch. Sandonato, Laura Aug 1, 2012 653
Aisle Chatter. Major, Meg Aug 1, 2012 737
Retailing's New Wave. McTaggart, Jenny Jul 1, 2012 2022
Prudent Pricing. Tarnowski, Joseph Industry overview May 1, 2012 824
Amazing Avocados. Strailey, Jennifer May 1, 2012 1307
Customers weigh in on loyalty. Apr 2, 2012 184
Brand Ambition. Strailey, Jennifer Mar 1, 2012 2421
Nutritional Knockouts. Strailey, Jennifer Feb 1, 2012 2384
Banking On The Pig. Major, Meg Company overview Feb 1, 2012 2921
Midwesterners Seeking Super Values. Dudlicek, James Jan 1, 2012 1293
Four technologies to watch in 2012: mobile POS, digital coupons, predictive analytics and mobile marketing promise to forge stronger customer relationships. Amato-McCoy, Deena M. Jan 1, 2012 1164
Fish Story. Goldschmidt, Bridget Dec 1, 2011 1110
Self-Study. Tarnowski, Joseph Nov 1, 2011 1439
Circular Logic. Alaimo, Dan Nov 1, 2011 1369
Saluting our Captains. Major, Meg Nov 1, 2011 829
At Their Service. Diamond, David Nov 1, 2011 712
Retail executive of the year: as CEO of green hills farms super market, Gary Hawkins leveraged technology and local vendors to build loyalty. Karolefski, John Oct 1, 2011 2227
Supermarket nutrition resources. Palmer, Sharon Sep 1, 2011 908
IBM technology selected by Winn-Dixie stores to improve customer service. Aug 24, 2011 188
IBM technology selected by Winn-Dixie stores to improve customer service. Aug 24, 2011 188
Meat & greet: excellent meats, homemade prepared foods, local produce and groceries, plus outstanding customer service, are helping Edwards Food Giant carve out a niche. Turcsik, Richard Aug 1, 2011 3210
Farm-to-consumer. Brief article Jun 1, 2011 140
Success linked to quality customer service. May 16, 2011 418
Supers tested by new frugality. Apr 25, 2011 642
Can't get no satisfaction. Richard Turcsik Apr 1, 2011 303
Publix is No. 1 with customers. Mar 7, 2011 165
Double duty: loss prevention equipment is going beyond catching the misdeeds of shoppers and employees. Cameras, monitors and other devices are also helping to improve customer service and identify operational issues. Zimmermann, Kim Ann Mar 1, 2011 2127
Pharmacy customer satisfaction increases. Oct 11, 2010 482
Innovative store brands lead the charge among frozen ready meals in France: the tasty and increasingly ethnic recipes of Leclerc, Carrefour, Auchan, Intermarche, Picard, Systeme U, Casino and other big chains keep customers coming back for more. Davis, Mary Oct 1, 2010 1002
At Safeway, pharmacies dispense 'advice as well as medicine'. Company overview Aug 30, 2010 653
Ahold enhances Rx offering. Company overview Aug 30, 2010 482
Supervalu takes holistic approach to health and wellness. Company overview Aug 30, 2010 851
Pharmacy, grocery provide complementary solutions in stores. Aug 30, 2010 470
Publix endeavors to exceed expectations in Rx. Company overview Aug 30, 2010 612
Service key at Winn-Dixie. Company overview Aug 30, 2010 653
Marketing aims to convey what stores do best. Wendel, Jon Aug 23, 2010 544
ASDA HOWLER BLOW TO SHOPPERS; Online discount offer 'investigated'. Jun 14, 2010 160
When Buying Green, Consumers Want to Shell Out Less Green. Brief article Jun 11, 2010 271
Giant of Carlisle. Brief article Jun 1, 2010 126
Supermarkets aim to strike right balance. May 17, 2010 1123
Supermarkets emphasize health, wellness. Apr 26, 2010 577
Trade class impacted by economic downturn. Survey Apr 26, 2010 291
A new Kind of collaboration. Meyer, Scot Apr 19, 2010 639
The price of marketing hype. Apr 1, 2010 627
Training yields better results. Brief article Mar 29, 2010 206
Product mix built around fresh and local. Mar 29, 2010 719
COUNTING ON YOU; Tesco Bank seeking 1000 staff to help put customers first. Feb 11, 2010 584
Asda frozen out as snowy weather keeps customers at home. Feb 3, 2010 350
Sainsbury's attracts an extra million customers. Jan 8, 2010 262
Linking to loyalty: by aligning more closely with frequent shopper programs, electronic coupons and mobile marketing programs gain traction as a strategy to keep customers coming back. Amato-McCoy, Deena M. Jan 1, 2010 1884
Getting harder to keep up. Doyle, Mona Brief article Oct 1, 2009 173
It's not all about price: grocers offering value, quality and superior customer service win the day. Verma, Sharad Oct 1, 2009 767
Bringing Value to the Table. Major, Meg Oct 1, 2009 1392
Building Loyalty With Health & Wellness. Sep 29, 2009 781
'Rachael Ray" Title Serves Discounts to Shoppers. Moses, Lucia Brief article Sep 17, 2009 280
How Visual Merchandising Can Help Boost Supermarket Spending. McKeever, Karl Sep 9, 2009 1417
'Coupon Enthusiasts" Drive up Redemption Rates. Hein, Kenneth Sep 4, 2009 382
Consumer Reviews by Email. Brief article Aug 25, 2009 348
South-African Retailer Skydirect to Deploy ESLs. Brief article Aug 16, 2009 145
Is the Blue Planet Truly 'Going Green"? Europe, Jonathan Banks -- Business Insight Director -- The Nielsen Company -- Aug 5, 2009 913
Building Loyalty -- One High-Profit Customer Segment at a Time. Aug 4, 2009 1391
Publix intent on assisting pharmacy customers. Company overview Aug 3, 2009 690
Economical Choices Bring Grocery Gains. Chanil, Debra Aug 1, 2009 1173
Wegmans Food Markets: How Two Halves Make More Than a Whole. Wheeler, Joe Aug 1, 2009 910
Meaty Alternatives. Major, Meg Aug 1, 2009 2425
Partners in Loyalty Marketing Using Tool to Quantify Marketing ROI. Brief article Jul 9, 2009 282
At Hy-Vee, stores are viewed as 'total wellness centers'. Jun 29, 2009 387
Albertsons Completes Chain-Wide Installation of DVD Rental Kiosks. Brief article Jun 10, 2009 154
The supermarket chain Aldi Sud of Germany is now offering its customers shopping bags made of BASF's biodegradable plastic Ecovio. Brief article Jun 1, 2009 120
French"s Launches Multi-Faceted Advertising and Marketing Campaign. May 26, 2009 389
Ahold USA Expands Personal Shopper Deployment to 250 Stores. Brief article May 5, 2009 250
Pathmark Rolls Out BIG SAVE. Brief article Apr 30, 2009 274
Retailers battle to win shoppers. Apr 20, 2009 341
Give Green, Get Green. Rose, Seth Warren Apr 1, 2009 713
Premium Possibilities. Major, Meg Apr 1, 2009 1636
FRESH PRODUCE TRENDS: Sweetbay Peachy Keen on New Florida Stone Fruit. Mar 31, 2009 481
Sainsbury's reaps rewards as customers switch to save. Mar 26, 2009 378
Social retailers. Brief article Feb 13, 2009 279
People power forces U-turn over the one-pound trolleys; Supermarket giant scraps its deposit scheme after shoppers' protests. Jan 31, 2009 439
Your Roots Are Showing; It's not enough to tell people you've changed. Brands such as KFC and Wal-Mart may encounter a credibility gap between what they say and what they do. McEwen, William J. Jan 28, 2009 1215
A&P Rolls Out Winter Weather Preparedness Guide. Brief article Jan 27, 2009 159
FRESHnews: FOCUS ON FRESH MEALS. Major, Meg Jan 22, 2009 1732
FARM SHOP LAUNCHES PRICE WAR ..ON TESCO; Discounts lure customers. Jan 13, 2009 392
FARM SHOP LAUNCHES PRICE WAR ..ON TESCO; Discounts lure customers. Jan 13, 2009 305
Brigade--every little helps when it comes to safety. Jan 1, 2009 393
Self-service shopping: advantages for both retailers and customers. Muller, Andreas Dec 22, 2008 970
Food Lion Launches Online Healthy Holiday Guide. Brief article Nov 11, 2008 164
Repeat Shoppers at Harveys Supermarkets Can Earn Free Groceries. Brief article Nov 5, 2008 145
No Frills Supermarkets Awards $3,900 in Gift Cards to Loyal Customer. Brief article Nov 4, 2008 160
'Everybody's welcome in our stores'. Brief article Oct 20, 2008 316
Schnucks Joins Missouri's First Lady for Pink License Plate Push. Brief article Oct 8, 2008 144
TECHNOLOGY: SAP-sponsored Retail Roundtable: Shopping 2.0. Tarnowski, Joseph Oct 1, 2008 1247
FEATURE: Shopper Culture: Making cents of wellness. Hartman, Harvey Oct 1, 2008 723
Shaw's Said Providing Small Wheeled Baskets at 13 Stores. Brief article Sep 30, 2008 247
Publix Joins with American Red Cross to Raise Funds. Brief article Sep 23, 2008 138
CAMRA says off-premise sales are killing U.K. pubs. Sep 15, 2008 353
Always happy to help! Supermarket chain ASDA is aiming to prove that low-cost shopping is compatible with top-quality customer service. Elizabeth Eyre hears about its training initiative. Eyre, Elizabeth Sep 1, 2008 1385
Survey finds supers know how to take care of customers. Aug 25, 2008 175
Asda budget range sales up 20pc as customers hunt for bargains; RETAIL. Aug 15, 2008 295
PBH Urging Grocers to Push National Fruits & Veggies/More Matters Month. Brief article Aug 12, 2008 184
As shopping habits change, grocers hone offer. Brief article Jun 30, 2008 253
Fight for food shoppers' loyalty intense. Jun 23, 2008 653
Diversity is a strength for A&P. Brief article May 5, 2008 174
Understanding the 360-Branding Process: Part II. May 2, 2008 592
Role of Rx in channel evolves. Apr 28, 2008 431
Save Mart, Lucky Supermarkets Give Customers Shot at $2 Million. Brief article Mar 18, 2008 303
Publix Still Tops Satisfaction Index; Wal-Mart and Winn-Dixie Decline. Feb 19, 2008 496
Delighting baby boomers: research identifies key customer service attributes that will keep these consumers coming back. George, Richard J. Feb 1, 2008 708
Harris Teeter Solicits Wellness Stories from Shoppers for Commercials. Jan 24, 2008 317
Marsh Converts Three More Stores to 'Hometown' Banner. Brief article Jan 16, 2008 239
Kroger, biggs Launch New Savings Programs. Brief article Jan 16, 2008 138
Martin's Super Markets Adds Free Generic Antibiotics Program. Brief article Jan 4, 2008 205
Roundy's Touts Christmas Gift Options. Brief article Dec 5, 2007 221
Concept refinements: in a new prototype, Buehler's fine tunes some of its prized customer services to become a stronger competitor. Epmeier, Bill Dec 1, 2007 1326
Giant Eagle Testing Clipless Coupons in Cleveland. Nov 30, 2007 313
Hales Corner Pick 'n Save Customers Win Big at Turkey Bowling Event. Brief article Nov 30, 2007 120
Meijer Taps Vitrue for Meijer-Brand Social Media Initiative. Brief article Nov 21, 2007 240
Wake-up Call. Diamond, David Column Nov 15, 2007 1244
Publix, Kroger, Safeway Top List of 'Real People' Customer Service Ratings. Oct 25, 2007 211
Price Chopper Puts Nanotechnology on Cereal Boxes. Oct 9, 2007 560
People always given top priority. Brief article Oct 8, 2007 156
Loyalty plan a vital link to shoppers. Oct 8, 2007 284
Chains expand scope of store brands. Brief article Sep 24, 2007 192
Hy-Vee Gives 7 Employees 'Legendary Customer Service' Awards. Sep 18, 2007 276
Hannaford Rolls Out 7th Annual School Program. Sep 5, 2007 498
The supermarket health club. Sep 1, 2007 488

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