Printer Friendly

Browse Telecommunications industry topic

Customer relations subtopic

Articles

1-300 out of 361 article(s) nextnext page
Title Author Type Date Words
Senior citizen wife makes Smart move, citing husband's customer experience. Oct 9, 2021 278
Azercell Mobile Customer Care visits Shusha! Sep 25, 2021 611
Virgin Media most complained-about telecoms provider, Ofcom confirms; Regulator Ofcom said it had received 33 complaints per 100,000 customers. By, August Graham (PA) & Victoria Jones Sep 6, 2021 357
MTN Nigeria Rewards 20 Customers With Brand New SUVs. Aug 23, 2021 577
MTN Thanks Nigerians for Support, Rewards 20 Customers with Brand New SUVs. Aug 23, 2021 573
PLDT on track for 1 million new Fiber customers in H1. Aug 17, 2021 373
Geneva doughnut shop serves up sweet treats to loyal customers Heun: Residents for the win over tower debate. Jul 30, 2021 1263
Geneva doughnut shop Fresh Donuts serves up sweet treats to loyal customers. Heun, By Dave Jul 30, 2021 1269
MCMC: Telcos must resolve customers' complaints or pay fine. Jul 9, 2021 440
PTCL, NUCES signed MOU to improve customer experience. Jun 4, 2021 366
PTCL & NUCES signed MoU to improve customer experience. May 31, 2021 373
TurnKey Lender, Globe Telecom to Fulfill Loan Requests to Serve More Filipino Customers in Need. Apr 13, 2021 270
PTCL launches 24x7 WhatsApp service for customers. Feb 28, 2021 229
Glo customers to enjoy multiple rewards with cash token season II. Jan 20, 2021 260
Glo Customers to Enjoy Multiple Rewards with Cashtoken Season II. Jan 20, 2021 336
Customer Based Brand Equity Approach to Improve Customer Satisfaction and Loyalty: A Case Study from ABC Company of Indonesia. Indrawati; Yusnita, Erny Case study May 1, 2020 3447
Atlantic Broadband Works to Keep Customers Connected During Coronavirus Outbreak. Mar 24, 2020 339
Atlantic Broadband Works to Keep Customers Connected During Coronavirus Outbreak. Mar 24, 2020 353
Atlantic Broadband Works to Keep Customers Connected During Coronavirus Outbreak. Mar 24, 2020 353
Connected Consumer Survey 2019 - Network Performance is the Main Factor that Influences Customer Satisfaction with Mobile Services in EMAP. Jan 24, 2020 337
New York's Nassau County Chosen as Latest Location for New T-Mobile Customer Experience Center. Nov 25, 2019 292
New York's Nassau County Chosen as Latest Location for New T-Mobile Customer Experience Center. Nov 25, 2019 274
New York's Nassau County Chosen as Latest Location for New T-Mobile Customer Experience Center. Nov 25, 2019 292
Azercell presents new services focusing on customer satisfaction. Nov 9, 2019 444
Yahoo email fault hits bt, sky and talktalk customers. Sep 22, 2019 101
Three Ireland wrongly bills customers for data roaming fees. Aug 25, 2019 125
Faster, more reliable access to actionable business insights improves store operations and elevates customer service. Aug 7, 2019 226
Faster, more reliable access to actionable business insights improves store operations and elevates customer service. Aug 7, 2019 226
BSNL news: 5GB Free Trial offer available for landline customers. Jul 16, 2019 386
Technology - Pakistan News - PTCL Partners with daraz to offer exclusive shopping vouchers. Brief article Jun 16, 2019 117
Ooredoo launches WhatsApp support channel for customers. May 20, 2019 306
CUSTOMER SERVICE & BEST SMALL BUSINESS 6-20 PURE TELECOM. May 16, 2019 145
Introducing Mobile Semantic Analysis Tool: Key to Efficient Mobile Customer Service. May 11, 2019 310
T-MOBILE SELECTS THIRD LOCATION FOR CUSTOMER CENTER. Mar 1, 2019 470
Why the GCC's 5G opportunity is wasted without stellar customer service. Feb 21, 2019 589
Greater Rochester area to be home to new T-Mobile Customer Experience Center. Feb 14, 2019 404
Greater Rochester area to be home to new T-Mobile Customer Experience Center. Feb 14, 2019 388
Greater Rochester area to be home to new T-Mobile Customer Experience Center. Feb 14, 2019 404
Ooredoo Customers Score With the Asia Cup Promotion. Brief article Jan 7, 2019 223
TalkTalk can't walk the walk; CITYDESK For live business news visit Firm tops complaints league yet again. Nov 9, 2018 227
TalkTalk can't walk the walk; FINANCE; Firm tops complaints league yet again. Nov 9, 2018 231
750 NEW POSTS EIR ON THE WAY; Jobs are created to improve firm's customer service. Oct 19, 2018 351
Airtel Nigeria marks Customer Service Week in style. Oct 18, 2018 554
Brand Switching in Telecom Sector: An Insight into Switching Behaviour and Switching Factors. Bharali, Purabi; Goswami, Chandan Report Oct 1, 2018 4971
Provide Your Customers With a Service Experience Second to None. Sep 22, 2018 603
Ameritech Financial advises clients to keep their eyes on financial records. Aug 22, 2018 289
Technical fault affects EAC customer service. Aug 16, 2018 118
Customer-centric technology. Jul 30, 2018 1923
Ooredoo's network delivers consistent run of 'Best Customer Satisfaction' from 2012 to 2018. Jul 24, 2018 325
Tecnotree selected by operator in Iran for rapid service creation initiative. Brief article Jul 10, 2018 230
Virgin Mobile UAE launches customer service chat app. Jul 2, 2018 193
Virgin Mobile UAE launches customer service chat app. Jul 2, 2018 186
A CLV-Based Framework to Prioritize Promotion Marketing Strategies: A Case Study of Telecom Industry. Nemati, Yaser; Mohaghar, Ali; Alavidoost, Mohammad Hossein; Babazadeh, Hossein Case study Jun 22, 2018 8215
du Customer Service Centre awarded TRA 5 Star Gold Rating. May 31, 2018 464
Etisalat's customer service centre gets top rating from TRA. May 21, 2018 109
DICT: Customers can keep unique, personal mobile numbers under proposed law. May 18, 2018 406
TalkTalk worst performer for customer service. May 3, 2018 233
CSS Corp wins Silver StevieEeA in 2018 Sales & Customer Service Awards. Feb 28, 2018 458
Factors That Affect Brand Loyalty: A Study of Mobile Phone Industry of Pakistan. Muhammad Tabish, Syed Furqan Hussain and Saher Afshan Dec 31, 2017 4364
PTCL tops customers' complaints list. Nov 30, 2017 460
Etisalat to charge customers Dh25 as late-payment fee. Nov 29, 2017 351
Al Tayer Motors Brings Unique Luxury Waiting Room and Service Centre on Wheels to Ford and Lincoln Customers in the UAE. Nov 22, 2017 502
Abu Dhabi Municipality's Customer Service Processes 330 Thousand Transactions in Six Months. Nov 19, 2017 553
How to lodge complaints against Etisalat, du. Oct 31, 2017 400
Zong 4G tops PTA's Customer Resolution Indicator for August 2017. Oct 5, 2017 237
Zong 4G tops PTA's customer resolution indicator. Oct 5, 2017 247
Looking for an Edge? Creating the Best Customer Experience Is Paramount. Sep 22, 2017 593
Zong 4G leads customer-centricity with state-of-the-art Customer Service Centers. Sep 9, 2017 278
Ooredoo Wins Most Customer Friendly Telecom Provider Award 2017. Jun 7, 2017 210
Daily Vodafone gifts to prepaid customers during Ramadan. May 29, 2017 194
UFONE KEEPING ITS CUSTOMERS STAY AHEAD IN FAST TELECOM ADVANCEMENT. May 28, 2017 1375
INNOVATION AND CUSTOMER RETENTION IN THE GHANAIAN TELECOMMUNICATION INDUSTRY/INOVACAO E RETENCAO DE CLIENTES NA INDUSTRIA DE TELECOMUNICACOES EM GANA. Kyei, Daniel Asante; Bayoh, Augustine Thomas Mambu May 1, 2017 4899
du collaborates for smarter customer service in association with the Dubai Future Accelerators. Apr 16, 2017 657
Dissatisfied and loyal customers complain: A study of telecom sector. Irshad, Waseem; Zafar, Junaid; Anjum, Ibrahim Jan 1, 2017 4914
Rogers reports drop in customers' complaints by 53% in 2016. Nov 25, 2016 280
Innovation in Telecoms Lead to Revolutionary Growth for Customer Experience Management. Nov 24, 2016 589
I learned it by watching you! New Russian anti-encryption and data retention laws look sadly familiar. Bailey, Ronald Column Nov 1, 2016 1165
Who renews? Who leaves? Identifying customer churn in a telecom company using big data techniques. Asamoah, Daniel A.; Sharda, Ramesh; Kalgotra, Pankush; Ott, Mark Report Sep 22, 2016 6336
Customer satisfaction with mobile services in telecommunication companies. Alqahtani, Saleh Saad; Farraj, Hassan A1 Report Sep 14, 2016 5028
Funding stability creates opportunity. Sep 1, 2016 627
Customers unhappy with telecom services in the Saudi kingdom. Aug 30, 2016 354
J.D. Power finds increased satisfaction among wireless customers using mobile customer care channels. Aug 2, 2016 133
J.D. Power finds increased satisfaction among wireless customers using mobile customer care channels. Aug 2, 2016 133
J.D. Power finds increased satisfaction among wireless customers using mobile customer care channels. Aug 2, 2016 115
EY: Customer experience is top priority of telcos. Jun 28, 2016 770
Warid launches 50 Paisa Offer for prepaid customers. Brief article Jun 26, 2016 167
TRA UAE launches aeErteqaAE for improved customer service. Jun 26, 2016 456
VODAFONE BILLING... a tale of woe for customers. Jun 16, 2016 684
JAMES WALKER CONSUMER RIGHTS CHAMPION; VODAFONE BILLING... a tale of woe for customers. Jun 11, 2016 676
AT&T--AT&T Prepared To Keep Customers Connected During Hurricane Season--3/6/2016. Jun 7, 2016 1514
AT&T to keep customers connected during hurricane season. Jun 2, 2016 198
AT&T to keep customers connected during hurricane season. Jun 2, 2016 185
AT&T to keep customers connected during hurricane season. Jun 2, 2016 198
YK Communications: Ganado, Texas. Kacer, Russell May 1, 2016 515
IESCO Mobile Customer Services Unit schedule for May. Apr 30, 2016 172
IESCO Mobile Customer Services Unit schedule for March. Mar 1, 2016 137
BSNL reduces call rates for new customers by up to 80%. Dec 21, 2015 392
Mr Justice: EE asleep on the job in complaint from Gateshead customer; Consumer champ Mr Justice tackles phone company after they made mistakes over mobile put into hibernation. Nov 28, 2015 612
Tigo Africa's journey to the digital lifestyle. Gordon, Cynthia Nov 1, 2015 787
PTA SPRINTS FOR CONSUMER COGNIZANCE ON CELLULAR and BROADBAND TARIFFS. Brief article Oct 11, 2015 130
MoIT sulks on frayed telecom services. Brief article Aug 16, 2015 197
Making the call to upgrade. Gillespie, Alison Jul 1, 2015 1301
C-Level Telco Speakers Will be Sharing Their Vital Views on Implementing a Successful CEM Programme at Customer Experience Management (CEM) in Telecoms World Summit 2015. Jun 25, 2015 1015
Customer service conundrums. Jun 15, 2015 245
Targeted message yields greater upgrade response. Sears, Shannon May 1, 2015 684
Local and lovin' it. Arellano, Jonah May 1, 2015 1230
Chain lands drug store exclusive in loyalty card coalition. Apr 27, 2015 375
Alaska communications systems: focusing on broadband and managed it services to keep customers connected. Orr, Vanessa Company overview Apr 1, 2015 1317
PTCL offers mobility for landline customers. Brief article Mar 22, 2015 228
Zong moves to tighten users' data protection. Brief article Jan 18, 2015 120
The study effect of service quality and corporate brand image on switching behavior, based on model of Sharma and Srivastava (case study of: Esfahan Iran Cell Services Company). Dalvi, Mohammad Reza; Moradi, Zahra Case study Dec 15, 2014 5925
Complaints on the rise over FairPoint service. Brief article Dec 12, 2014 101
80pc of customers satisfied with telecom services. Nov 19, 2014 418
80pc customers satisfied with Bahraini telecom services. Nov 19, 2014 452
Competitive strategies and improved performance of selected Nigeria telecommunication companies. Akingbade, Waidi Adeniyi Abstract Oct 1, 2014 7365
JD Power: reliability up for US Internet services. Sep 26, 2014 475
Supply of six buses duly equipped to use as mobile customers service points. Sep 14, 2014 121
PTCL management and customers at the customer loyalty program ceremony. Jul 31, 2014 208
Qubee's bill payment made easy with Upaisa. Brief article Jul 27, 2014 137
Govt focusing environmentally safe telecom sector. Brief article Jul 27, 2014 214
Frontier's purchase, four years later: top exec sees customer service, investment key for company. Davis, Jim Jul 1, 2014 884
Art of Customer Retention in Developing Economy. Report Jun 30, 2014 5212
PTCL rewards customers' loyalty. Jun 26, 2014 208
PTCL introduces customer loyalty programme. Jun 26, 2014 208
Customer satisfaction in auto sector reaches 76%. Jun 16, 2014 516
Government can legally obtain data on customers under 'security concerns': Vodafone. Jun 8, 2014 624
PTCL receives customer service appreciation award. May 27, 2014 161
PTCL receives Customer Service Appreciation Award. May 27, 2014 169
Why offer less than the best? Horn, Meredith May 1, 2014 671
TELENOR PAKISTAN SERVES CUSTOMERS WITH WORLD'S MOST MODERN NETWORKS. Apr 20, 2014 781
Mobicash turns fastest growing MFS footprint. Brief article Apr 6, 2014 167
Smart launches videophone customer service. Apr 5, 2014 337
Openwave uses push to boost consumer relationships with carriers. Tehrani, Rich Apr 1, 2014 342
Customers' gripes send BT top of broadband league of shame. Mar 27, 2014 132
Globe Telecom first PH telco to launch Samsung Galaxy S5 with pre-registration portal to serve early customers. Mar 17, 2014 328
Omantel rewards Hayyak customers. Mar 6, 2014 209
IESCO mobile customer services unit to visit different cities. Feb 3, 2014 113
Warid outperforms 92 per cent brands globally. Brief article Feb 2, 2014 118
MORE THAN 21,000 RESPOND TO OMANTEL CUSTOMER'S SATISFACTION SURVEY. Jan 9, 2014 291
Finley Engineering! Services: Because One Size Doesn'h Fit all. Jan 1, 2014 389
MEASURING CUSTOMER SATISFACTION AND LOYALTY THROUGH SERVICE FAIRNESS, SERVICE QUALITY AND PRICE FAIRNESS PERCEPTION: AN EMPIRICAL STUDY OF PAKISTAN MOBILE TELECOMMUNICATION SECTOR. Hassan, Masoodul; Hassan, Saad; Nawaz, Muhammad Saqib; Aksel, Ibrahim Report Dec 31, 2013 6921
PTCL rewards customers through free 4 Mbps upgrade. Dec 31, 2013 174
PTCL SMS complaint service lauded. Dec 31, 2013 123
Woeful wide web: ISPs send customers browsing for other options. Dec 1, 2013 568
Factors affecting customer loyalty of mobile RFID services in Korea. Park, Yong-Jae; Rim, Myung-Hwan; Lee, Seung-Koog Dec 1, 2013 8214
PTCL rewards customers through free 4 Mbps upgrade. Nov 12, 2013 218
PTCL rewards customers through free 4 Mbps upgrade. Nov 12, 2013 232
Telenor observes Customer Day. Oct 31, 2013 157
Omantel launches customer satisfaction survey. Oct 10, 2013 251
Telcos under the cosh: Ghanaian mobile phone owners are tearing their hair out in frustration at the poor quality of service they get from operators. Recently, all six providers in the country were slapped with fines for substandard performances. Operators, on the other hand, blame the country's working environment for their shortcomings. Sackitey, Francis L. Oct 1, 2013 1360
PTCL extends reconnect offer for landline and broadband customers. Sep 27, 2013 228
How telecom companies can use technology to improve customer service. Martin, Marne Sep 1, 2013 727
Vital Support Systems gets Cisco's highest customer satisfaction notation. Aug 29, 2013 315
Vital Support Systems gets Cisco's highest customer satisfaction notation. Aug 29, 2013 303
Vital Support Systems gets Cisco's highest customer satisfaction notation. Aug 29, 2013 305
Warid Telecom launches Karachi offer. Brief article Aug 20, 2013 165
Nobel Celebrates 15 Years in the Telecom Business with Discounts and Interactive Events in Social Media. Aug 6, 2013 661
Broadband adoption and your consumer. Zager, Masha Jul 1, 2013 1392
Competition today vs. 10 years ago: a roundtable. Hamaker, Christian Discussion Jul 1, 2013 2570
AT&T prepared to keep customers in Florida connected during Hurricane season. Jun 3, 2013 277
Customer-support service from a relationship perspective: best practice for telecom. Roos, Inger; Lofgren, Martin; Edvardsson, Bo Jun 1, 2013 6323
Wi-tribe initiates 'smiley month' at customer centres. Brief article May 19, 2013 141
Packaging power! How to hook customers and reel 'em in. Shields, Tennille May 1, 2013 1404
Wifi Wireless, Inc. Retains Services of Independent Call Center. Apr 8, 2013 257
IESCO announces its mobile customer services unit schedule for the month of April. Mar 29, 2013 247
IESCO announces its mobile customer services unit schedule for the month of April. Mar 29, 2013 247
Customer Service Expert Urges Companies to Use Telephone Messages to Extend Their Marketing Reach. Feb 26, 2013 430
BT Guard Review: VPN's Frequent Downtime, Poor Customer Service Vs. Affordability, Convenience. Feb 18, 2013 581
PTCL One Stop Shop inaugurated in Peshawar. Brief article Jan 27, 2013 219
PTCL inaugurates One Stop Shop for customers in Peshawar. Jan 16, 2013 218
PTCL inaugurates One Stop Shop for customers in Peshawar. Jan 16, 2013 218
Customer service: a study on an operator mobile of the city Guarapuava/Parana/Atendimento ao cliente: um estudo em uma operadora de telefonia movel na cidade de Guarapuava/Parana. Angnes, Juliane Sachser; Santos, Vivian; Klozovski, Marcel Luciano; Camargo, Mabia; Rocha, Carla Mar Report Jan 1, 2013 4962
Survey shows customers more satisfied with telecom services. Nov 26, 2012 455
Apple iPad Mini With LTE Arrives To Few Lucky Customers Before Friday's Release Date. Nov 15, 2012 674
Huawei customers announce security concerns after congressional report. Oct 10, 2012 661
An empirical study on the preference and satisfaction for the pre-paid and post-paid cellular subscribers. Misra, Richa Oct 1, 2012 4983
PTCL users given mega offer for Ufone. Brief article Sep 16, 2012 206
Spectracomm (Arkwest Communications). Sanders, P.T. Sep 1, 2012 395
Axacore FaxAgent Customer Support Key to Telco Service Providers (SPs) - Fax Revenue Streams Summer 2012/From the Desk of James Rivera/Axacore FaxAgent Customer Support. Jul 7, 2012 401
Hi-tech first for telecom customers. Jul 2, 2012 115
Unexpected moments. Mann, Wendy Editorial Jul 1, 2012 674
Tata DOCOMO rewards GSM Customers for loyalty in MP&CG - Customers to get additional talktime basis their 'Age on Network'. Jun 29, 2012 233
-United Airlines releases customer service mobile app. Jun 4, 2012 311
PTCL nationwide One-Stop Shops celebrate 1m Broadband customers. May 26, 2012 158
Phone operator praised for engaging customer. May 22, 2012 157
Apple dominates other smartphone vendors in consumer satisfaction. May 15, 2012 458
ITP VoIP Helps Customers Decide on VoIP Phone Service with New Checklist. May 3, 2012 520
Supply of two mobile Customers' Service Caravans (buses). Apr 23, 2012 113
PTCL's customer care enhanced to new levels. Apr 15, 2012 165
The Four 'C's of relationship selling. Saxby, David Mar 1, 2012 885
PTCLs customer care enhanced to new levels. Feb 29, 2012 286
CommerceTel's mobile technology selected by over 3,000 local advertiser locations. Brief article Feb 15, 2012 172
Telco Operators Seek for Improved Customer Engagement. Feb 15, 2012 473
Qtel customers to receive Porsche smartphone soon. Jan 10, 2012 190
PTCL launches SMS Customer Complaint Service. Jan 5, 2012 234
PTCL launches SMS Customer Complaint Service. Dec 29, 2011 230
PTCL launches SMS Customer Complaint Service. Dec 28, 2011 225
Evaluation of the customer relationship quality and propensity to change mobile telephone operators/Avaliacao da qualidade do relacionamento e a pre-disposicao de troca entre operadoras de telefonia celular. Maffezzolli, Eliane Cristine Francisco; Prado, Paulo Henrique Muler; da Silva, Wesley Vieira; Marche Oct 1, 2011 16488
Verizon managers take on customer service tasks as strike continues. Aug 12, 2011 128
IESCO announces schedule of mobile customer services unit. Jul 1, 2011 268
Cell Phone Accessory Company SW-Box Announces Its Upcoming Customer Loyalty Program. Jun 24, 2011 310
TELUS makes changes to device upgrade and cancellation policies. Brief article Jun 20, 2011 142
IESCO mobile customer services unit schedule for June. May 29, 2011 242
Study: T-Mobile First, AT&T Last In Customer Satisfaction. Feb 3, 2011 304
Readying for change. Bloomfield, Shirley Jan 1, 2011 593
Pakistan Telecommunication Company LTD (PTCL) upgrades customers contact centers. Dec 27, 2010 419
Pakistan Telecommunication Company Limited upgrades customers contact centers. Dec 26, 2010 414
PTCL upgrades customers contact centers. Dec 24, 2010 414
Nawras wins award for customer service. Dec 6, 2010 205
Speaking of customer service. Patty, Barbara Letter to the editor Sep 27, 2010 307
"Telecom Expense Management on Your Terms" Earns Valicom Record High Client Satisfaction Scores. Sep 16, 2010 353
PTCL Offers Lucky Draw for its Landline Customers. Aug 5, 2010 136
Pakistan Telecommunication Company Limited Offers Lucky Draw for its Landline Customers. Aug 5, 2010 136
HTC wins 2nd highest customer satisfaction in U.S. smartphone market: ChangeWave research. Liang, Quincy Brief article Jul 27, 2010 265
Do you hear what I hear? Editorial Jul 1, 2010 533
Supply of (a) one mobile vehicle mounted customers service unit, (b) filters for Mit Abu Ghaleb potable water treatment plant, (c) ball bearings to warehouses of subordinated water treatment plants & (d) supply of carbon brushes & salamaster (for insulat. Jun 27, 2010 186
du institutes first Customer Advisory Board as innovative way toconnect with customers. Jun 13, 2010 454
BT PLANS FURTHER INVESTMENT IN BROADBAND AND TELEVISION. Jun 1, 2010 816
Encouraging Discussions on Day 2 of Saudi Com. Brief article May 27, 2010 305
New day, new strategies. Zager, Masha May 1, 2010 2075
'Recharge Wasel while Roaming' with Etisalat and reach out more while travelling. Apr 22, 2010 467
'Recharge Wasel while Roaming' with Etisalat and reach out more while travelling. Apr 21, 2010 467
Hala Offer Provides Instant Rewards for Qtel Customers. Apr 16, 2010 287
PTCL Expands its portfolio of Online Customer Services. Apr 15, 2010 350
PTCL Expands its Portfolio of Online Customer Services. Apr 15, 2010 340
Hala Offer Provides Instant Rewards for Qtel Customers. Apr 15, 2010 287
Optimus Strengthens Its MENA Operations. Apr 12, 2010 598
Kulacom Offers 1 GB Leased Lines to Enterprise Customers in Jordan. Brief article Apr 7, 2010 224
Etisalat reveals El Clasico 'Travel with the Team' winners. Apr 7, 2010 400
Kulacom Offers 1 GB Leased Lines to Enterprise Customers in Jordan. Brief article Apr 6, 2010 224
Qtel Provides Full Customer Support for Number Change Programme. Apr 1, 2010 347
New Nojoom Partner Supports Health and Fitness. Apr 1, 2010 345
Qtel Provides Full Customer Support for Number Change Programme. Mar 31, 2010 347
Great Offer to Continue On Dawli. Brief article Mar 21, 2010 194
PUC staff, FairPoint in accord on targets: staffers have negotiated a proposed settlement with the company that includes concessions, but they still must be approved by the three-person PUC. Smith, Ashley Mar 12, 2010 437
Unwarranted search: who's protecting telecom privacy? Doherty, Brian Mar 10, 2010 325
IPTV subscriber growth slows. Hamaker, Christian Brief article Mar 1, 2010 150
Co-ops must strengthen ties to local business customers. Ramey, Sabrina Mar 1, 2010 1126
Lessons in leadership. Brunner, Michael E. Viewpoint essay Mar 1, 2010 571
PTCL upgrades customers contact centers. Feb 15, 2010 353
New cell site serves Verizon Wireless customers in New York State. Jan 28, 2010 157
NCC orders telecom companies to cut service fees in April. Brief article Jan 15, 2010 295
Progress and change. Brunner, Michael E. Jan 1, 2010 563
O2 pleasure principle to attune staff with clients; Phone firm in search of paradise. Dec 16, 2009 419
Prepaid success: it's in the cards: with the new consumer trend of debt moderation, prepaid cards promise to be the next big growth market. Here are some tips about making effective offers that help you gain market share. Vidal, David; Ritter, Patricia; Wuebker, George Dec 1, 2009 1857
FairPoint Communications business and community partner. Company overview Nov 20, 2009 413
Etisalat to launch new IP/MPLS nodes in US, Europe and GCC for delivering global connectivity solutions to customers. Nov 11, 2009 387
In what new ways has your telco emphasized its commitment to customer service? Hamaker, Christian Nov 1, 2009 568
New Shahry Upgrades provide Greater Convenience for Customers. Oct 6, 2009 537
Etisalat announces reduced call rates to Philippines and Indonesia. Brief article Oct 5, 2009 196
FairPoint: we're working on issues: telephone company tries to clear the air in special tri-state meeting of regulators. Brooks, David Conference news Sep 25, 2009 833
Daily Wrap Up - Sept 17. Financial report Sep 17, 2009 346
What should we do about FairPoint? Bourque, Ron Sep 11, 2009 747
Wataniya Organizes the Royal Number Raffle Draw! Sep 2, 2009 567
Looking for a few good men (and women). Mann, Wendy Editorial Sep 1, 2009 631
What was your most successful marketing event in the past year? Hamaker, Christian Sep 1, 2009 566
A different decade: the shifting ground of IPTV regulation. Shapiro, Howard Sep 1, 2009 663
Innovation: the key to long-term IPTV success. Graves, Jeremy Sep 1, 2009 579
Jose Gonzalez and Glenn Owen, former AT&T customer service technicians who lost their jobs after attending a Jehovah's Witness convention in July 2005, received more than $1.3 million in back pay and compensatory damages from a religious discrimination lawsuit against AT&T, the Equal Employment Opportunity Commission announced July 31. Aug 21, 2009 85
Special Ramadan offers from du make it easy to connect with family and friends. Aug 18, 2009 640
du adds life to life in Rashidiya with new shop. Aug 10, 2009 352
du launches "Business Super Plan" --. Aug 9, 2009 1081
Saudi Telecom Company and Dubai Shopping Festival Featured as Customer. Jul 28, 2009 392
Qtel hits 2 millionth customer milestone. Jul 20, 2009 256
How are you beating your competitors this year? Hamaker, Christian Jul 1, 2009 540
iPhone 3G S pre-orders sold out at AT&T. Brief article Jun 17, 2009 190
Nojoom Programme's Rewards Partners Drive Early Enrolment. Jun 7, 2009 525
PTCL resolves its "Customers care first" endeavours to transform it into world class Telecom Company. May 17, 2009 320
PTCL resolves its "Customers care first" endeavours to transform it into world class Telecom Company. May 16, 2009 320
COLT introduces dedicated managed services division. Brief article May 13, 2009 211
J.D. Power and Associates ranks Alltel Wireless highest in Overall Customer Satisfaction with Wireless Retail Service. Apr 27, 2009 160
Faced with persistent complaints about FairPoint Communications, public utilities officials have imposed a new set of strict requirements to more closely monitor the company's progress. Brief article Apr 24, 2009 90
FairPoint told to fix problems faster. Apr 10, 2009 320
Rural-Urban differentials in the attitude of Global Systems Of Mobile Communication (GSM) consumers to merits and demerits of GSM technology in Ogun state, Nigeria. Ndagi, I.; Oduwole, O.O.; Sanusi, R.A. Report Apr 1, 2009 1746
Mobistar announces launch of Holiday Pass and the Internet Pass. Brief article Mar 25, 2009 114
Plotting a course for success. Brunner, Michael E. Viewpoint essay Mar 1, 2009 566
Jade Communications launches Sentinel service. Brief article Feb 27, 2009 149
Changes in Washington, changes in your neighborhood. Mann, Wendy Editorial Jan 1, 2009 597
Etisalat announces Off-Peak rates for National Day and Eid Al Adha. Dec 2, 2008 448
du lines-up exciting initiatives for 37th UAE National Day. Nov 25, 2008 570
Batelco wins ME customer care award. Nov 24, 2008 309
Is it time to ditch your phone? Vendors are pushing the switch from legacy systems to UC and VoIP, but options are available. Smithers, Rob; Aun, Fred Nov 1, 2008 1778
What changes has your company made in light of higher gas prices? Hamaker, Christian Nov 1, 2008 604
No accounting for reason. Brunner, Michael E. Viewpoint essay Nov 1, 2008 625
"Comium Data" Surges Africa with over 9 full service communication licenses. Sep 9, 2008 544
Customer-company communication satisfaction. Arellano, Jonah Brief article Sep 1, 2008 166
du keeps customers plugged-in to the Olympics. Aug 17, 2008 492
Batelco customers are benefitting from a fantastic line up of seasonal. Jul 15, 2008 718
Designing customer service. Arellano, Jonah Brief article Jul 1, 2008 146
Signs of service. Epperley, Lisa Company overview Jul 1, 2008 680
What are the advantages and challenges of serving younger customers? Hamaker, Christian Survey Jul 1, 2008 686
Growing your community means growing your business. Zager, Masha Jul 1, 2008 2494
Insure your company against data breaches. Elliott, Peter J. Jul 1, 2008 1553
Batelco to Offer Refund to Customers Affected by Internet Disruption 'Gesture of Goodwill as Part of Customer Care Policy' says Batelco Chief Executi. Feb 14, 2008 423
Telenor Serbia selects LHS for BSCS7 billing and customer care system upgrade. Feb 8, 2008 176
Clickatell and Dontgo launch mobile customer service notification system. Jan 22, 2008 223
A for effort. Mann, Wendy Editorial Nov 1, 2007 622
Telecom construction firm answers the call for quality: customer service is at the heart of nextGen's success. Stone, Tracie Oct 12, 2007 840
TELECOMMUNICATIONS : COMMISSION TO PROPOSE TIGHTER RULES TO PROTECT CONSUMERS. Sep 6, 2007 577
COMPETITION : SPAIN'S TELEFONICA FINED RECORD 151 MILLION EURO. Jul 5, 2007 657

Terms of use | Privacy policy | Copyright © 2022 Farlex, Inc. | Feedback | For webmasters |