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Create an email whitelist: this screening system makes sure high-priority messages get through.

You probably know how to blacklist spammers, marking them as junk or creating a rule to send them straight to Deleted Items. But do you whitelist (to ensure that emails from select senders will never be placed in trash, spam or junk mail folders)? It will keep crucial communications from being diverted. Here's what to do.

1. Set up a new email address dedicated to inbound messages from your work team.

2. While in this account, open your email program's Whitelist feature. You'll usually find the Safe Senders option under Filters or Junk Mail settings.

3. Create your whitelist. Add only the addresses of project teammates, business partners, major clients and the like who will use the "secret" email address.

4. Always change the From field when responding. One click sets the From field back to your regular email address, so the coveted email address doesn't get sent out to the universe.

Whitelisting may be the ultimate means of eliminating spam. There's just one drawback: You'll miss out on the jokes and political tirades that circulate. Oh, wait--that's not really a drawback, is it?

--Laura Stack, productivity expert and author of What to Do When There's Too Much to Do

TOP of Mind

Here are two tips for businesspeople:

1. A leadership practice that has been successful for me is to delegate authority, not tasks. Delegating tasks creates followers; delegating authority creates leaders with the freedom to succeed and fail, with you thereto support and coach along the way.

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2. Read The Advantage by Patrick Lencionl; this book on organizational health will give you a big competitive edge In business.

--Lynnae Schneller, founder and president of Lynnae's Gourmet Pickles

The two keys to enhancing creativity are cultivating a spirit of playfulness and eliminating fear (which short-circuits creativity) and anxiety. I'm always eager to learn from books; I'm reading:

1. SQ 21: The Twenty-One Skills of Spiritual Intelligence by Cindy Wigglesworth. A leadership guide.

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2. Start Something that Matters by Blake Mykoskie. Inspiring look at social entrepreneurship from the founder of Tom's Shoes.

3. 'tour Unique Self: The Radical Path to Personal Enlightenment by Marc Gafni. A synthesis of Eastern and Western spiritual thought.

4. The Starch Solution by John McDougall, M.D. About healthy eating.

5. Evolution's Purpose: An Integral Interpretation of the Scientific Story of our Origins by Steve McIntosh. A powerful idea.

--John Mackey, co-founder and co-CEO of Whole Foods Market; co-author of Conscious Capitalism, Liberating the Heroic Spirit of Business

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Title Annotation:START up
Author:Stack, Laura
Publication:Success
Geographic Code:1USA
Date:Feb 1, 2013
Words:417
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