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Coventry care home placed in special measures.

Byline: Antonia Bannister News Reporter

A COVENTRY care home has been branded inadequate in a damning report by inspectors.

Cordelia Court in Shakespeare Street, Stoke, has now been placed in special measures by the Care Quality Commission.

The home, which is run by Corvan Ltd, has now been given six months to make "significant improvements" or face being closed down.

Unexplained bruises and injuries to some of the 21 elderly residents and a lack of staff with specialist training were two main areas of concern.

Inspectors reported: "We saw a number of body maps in the accident and incident folders which showed a number of people had recent unexplained bruises.

"Entries included three bruises across a person's chest, a large bruise to the left thigh, a bruise to the back of a left hand and bruise to a right hip.

"There were no potential causes identified, and no information about how to manage any risks."

The report said staff were not properly trained to help people with dementia and Alzheimer's, and there was a shortage of staff trained to administer medication overnight.

Inspectors also raised concerns after finding issues with emergency escape plans, call bells missing from eight bedrooms, faeces smeared on a bed and chair and no doors on some of the en-suites.

During the time of the inspection in July, 21 people were living at the home which can accommodate 23 elderly people.

Staff were praised for their friendliness in the report, but concerns were raised that little attention was paid to the individual hobbies and personalities of the residents. The report added that two breaches of the Health and Social Care Act 2008 had not been resolved in the months since the two previous inspections in September and December 2014.

Cordelia Court has been contacted by the Telegraph for a comment.

On its website, it says it offers residents "a safe and secure living environment" and a "home away from home."

It adds: "With 30 years of experience in providing professional care, our team at Cordelia Court are passionate about ensuring that your stay with us is a happy, comfortable and personal experience. "Our care approach is based on our values of dignity, compassion and respect for all residents."

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Publication:Coventry Evening Telegraph (England)
Date:Sep 29, 2015
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