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Continental Airlines offers FareLock option to hold reservations.

AIRLINE INDUSTRY INFORMATION-(C)1997-2010 M2 COMMUNICATIONS

Continental Airlines, a subsidiary of United Continental Holdings Inc (NYSE:UAL), has introduced a new option called FareLock which allows customers to hold a reservation and lock-in ticket prices for 72 hours or seven days, with no commitment to buy a ticket.

This new feature is offered on certain domestic and international routes, with fees starting at USD5 for a 72-hour hold and USD9 for a seven-day hold. The exact fee payable depends on a number of factors such as the itinerary, number of days to departure and the length of the hold.

To take advantage of the FareLock option, customers can select it when booking reservations at http://www.continental.com and opt for a 72-hour or a seven-day hold. The transaction may be completed at any time before the lock expires, or customers may choose an auto-ticketing feature which tickets at the end of the lock period.

Continental will also retain its 24-hour flexible booking policy which allows reservation changes and cancellations with full refund, without fee, within 24 hours of booking.

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Publication:Airline Industry Information
Date:Dec 14, 2010
Words:193
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