Confidence about Credibility: This will serve you well and win my loyalty as your client.
We live in an increasingly complex and competitive world. One in which it is getting more challenging to differentiate from others who compete for the attention and business we desire. One in which we struggle to gain and retain respect from those within our communities. How do we garner credibility in this changing environment?
There are four crucial "Credibility Habits" A successful and sustainable career or business is built on established and reinforced credibility. This is where your commitment to personal leadership (self-management, if you will) helps you take greater direction of your energies and life.
Your customers, employers, employees, and co-workers want to be able to trust and rely on you to do what you say you'll do--when you say you'll do it.
Here are the four basic ways in which we establish our credibility.
As you read through these 4 credibility factors, pause, and ask yourself:
* How would you rate yourself and your co-workers or staff in these areas?
* Are there areas in which you see improvement needed?
* What will you change and when will you start?
Showing up on time
Time is the most valuable commodity we have. It is precious in that it is finite and cannot be banked or saved--it must be used wisely.
When you devalue my time--you effectively devalue me! Show me that I can count on you to be there when you say you will and I will begin to trust you.
Doing what you say
Following through and actually doing what you say is very rare.
All too often, based on our experience, we expect to be disillusioned, to be lied to and to be disappointed. When we aren't, we are pleasantly surprised and your credibility soars with us. Under promise and over deliver!
Finishing what you start
What a nice surprise, when we discover, that you actually finish what you start. What a difference this makes in the corporate field.
Doing this will set you apart from your competition. Resolve to start and complete what you commit to doing if you would build a successful business or career.
Saying please and thank you
Common courtesy is not that common. Showing appreciation for people and their willingness to pursue dealing with you or buying from your firm. As individuals, we are too often treated with a lack of civility or respect. This will serve you well and win my loyalty as your client.
These simple self-management habits may seem self-evident, but the failure to observe them is probably the biggest cause of loss of credibility in our relationships with others.
In an increasingly competitive global economy our clients and colleagues want to feel special, and they want to be able to trust you.
More so, with increasing global competition and big box stores, credibility is a survival and business-building tool.
* How would you rate yourself and your company in this area?
* How would you change what you're doing now to ensure they get that opportunity?
Bob 'Idea Man' Hooey is a creative, productivity and leadership strategist who regularly writes for North American Consumer and Trade Journals, on-line magazines and company intranets. He works with Canada's 50 Best Managed Companies. He is the prolific author of multiple business and leadership books and the 48th person in the history of Toastmasters International to earn their coveted professional level Accredited Speaker designation.
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|Date:||Jun 22, 2018|
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