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Computer consultant honored for 'innovation.' (Mark Bannan, owner of Scope Computers)(Report on Small Business)

Mark Bannan, the 26-year-old owner of Dryden-based Scope Computers, is the Federal Business Development Bank's (FBDB) choice for Young Entrepreneur of the Year in Northern Ontario.

Bannan will now go on to compete in the province-wide competition to determine the Ontario winner.

He was chosen as district winner because of his innovative approach and operating success in a specialized industry. Scope Computers is more than a retail outlet; the business also offers computer consulting, servicing, support, solutions and training.

"Being a retailer of computers means more than merely selling components," says Bannan. "At Scope Computers we pride ourselves on the service that we provide the customer, as well as top-quality computer hardware and software."

"I was motivated to start this business because I saw a tremendous need for these services in Dryden and its outlying areas. Maintaining and constantly upgrading that service is what will keep me here."

Bannan says Scope Computers is capable of and willing to repair virtually every type, make and model of personal computer, therefore covering a wider base of customers. He says the in-house and off-site repair services offered by the company have reduced crucial down-time for many customers from weeks to days or even hours.

According to Bannan, Scope Computers has succeeded in its goal of providing excellent service.

"Scope has earmarked service as our competitive edge, and we are constantly working to maintain and build on this edge," he says.

"We sell solutions, not just boxes. And from this our reputation as a well-informed, compassionate vendor has developed."

Scope Computers began in St. Catharines, Ont. on Jan. 1 1990. For the first eight months of its existence the business was operated out of Bannan's home on a part-time basis while he spent time researching and learning the many facets of the computer business.

From his research Bannan concluded that Scope Computers would only grow if had its own commercial location. Since his family roots were in Dryden, he decided to take a trip there to research the market potential.

The actual move to Dryden was made in August, and Scope Computers officially opened there on Sept. 10.

Since then, the business has enjoyed substantial growth. First-year sales were about $38,000, while projected sales for 1991 are $150,000. Bannan now employs two full- and three part-time employees.

Scope Computer's target market has expanded from home and small businesses to include medium-sized businesses and government organizations.

Bannan is currently addressing what he sees as a need to introduce computer network systems in the region. He started with a campaign to increase public awareness of the product and how it can be used to streamline office operations.

Bannan says Scope Computers has also been successful in obtaining training programs for several government offices in the area.

In addition, Bannan and his staff take an active part in such local community organizations as the Community Industrial Training Advisory Committee, the Volunteer Bureau and the Literacy Association.
COPYRIGHT 1991 Laurentian Business Publishing, Inc.
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1991, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Northern Ontario Business
Date:Oct 1, 1991
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