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Company maintains impressive growth.

A NORTH EAST maintenance firm set up on a shoe-string budget is now projecting a PS180,000 turnover for 2012.

Arcot Maintenance Ltd was set up in December 2010 with personal savings of less than PS1,000 by its founder, Chris Collins.

The firm deals with everything from minor repairs and blocked drains to refurbishments and new-builds.

Based on the Airport industrial estate at Kingston Park, the business, which employs three staff and one apprentice, covers Newcastle and surrounding areas with its fleet of three vans.

The firm generated PS114,391 in sales for the year ending December 2011, but predicts it will hit the PS180,000 mark for 2012 when accounts are filed later this year.

The firm is also expecting its turnover to rise 20% year-on-year.

Chris Collins, owner of Arcot Maintenance, said: "Since starting out in 2010, we have had some major learning curves. There's no better way to learn your way than when it hits you in the pocket!

"We're really pleased with the way things are going at the minute, you really have to work hard for your money, but we find customers will stay loyal if you present a tidy job at a fair price."

The firm has also had success on the back of its recent social media marketing campaign.

Collins said: "We are exploring the world of social media, in particular Facebook and Twitter. They are great ways to reach an audience and build recognition. We like to share up-to-date images of recent projects and stories, plus feedback from recent customers and offers we may be running. Building customer relations has been crucial." The firm is now planning to expand its unit and staffing levels.
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Title Annotation:Business
Publication:The Journal (Newcastle, England)
Date:Jun 11, 2013
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