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Company Watch - United Airlines.

United Airlines launched daily San Francisco-Seoul service on April 2. Apr 6, 2006

Polar routes save airlines time on trips to Asia. Arctic routes are becoming popular for airlines increasing service to Asia, and save carriers time and money. "From a customer-convenience standpoint, as well as from a business standpoint, it's something that makes a tremendous amount of sense," said Sean Donohue, United Airlines' vice president of operational services. Apr 4, 2006

United Airlines flew 10.15 billion RPMs in March, a 3.4% rise over the year-ago month. Capacity climbed 2.3% to 12.08 billion ASMs and load factor increased 0.9 point to 84%. Apr 4, 2006

United rescinds increase on business fares. United Airlines rescinded a $50 increase on one-way business fares after other carriers declined to match it, a spokeswoman said. The airline kept smaller increases on other fares in place. Apr 4, 2006

United searches for workers who can help boost service: United Airlines has hired a customer service consulting firm to help hire 4,000 new employees. The airline has added two rounds of interviews and an online survey to the screening process. United wants workers who "have customer service in their DNA," said Randy Rotondo, United's managing director of human resources. Apr 4, 2006
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Publication:Airguide Online
Geographic Code:1USA
Date:Apr 10, 2006
Words:212
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