College appoints manager.
Joining from mobile phone giant Orange, where she was a customer service manager at its Cobalt call centre, Ms Doyle brings 12 years' experience in the call-centre industry to the post.
She heads a team of lecturers primarily responsible for developing the college's growing commercial call-centre training business.
She will also be working closely with her team to develop a range of flexible NVQ training programmes for individuals who work in, or want to work in, a call centre.
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|Publication:||Evening Chronicle (Newcastle, England)|
|Date:||Jun 3, 2004|
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