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Cisco invests in Helpshift.

BANKING AND CREDIT NEWS-November 29, 2016-Cisco invests in Helpshift


Helpshift has announced that Cisco Investments has recently joined their Series B funding round, the company said.

As one of Cisco Investments' portfolio companies, Helpshift and Cisco will also explore opportunities to integrate Helpshift's in-app customer support solutions with Cisco's leading contact center solutions.

Helpshift helps businesses support and engage their customers. Their support platform includes native functionality such as in-app FAQ's, in-app chat, a full CRM ticketing system, in-app campaigns, and in-app surveys. Helpshift is installed on 2 billion devices worldwide, and serves 400+ million mobile customers monthly.

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Publication:M2 Banking & Credit News (BCN)
Date:Nov 29, 2016
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