Cisco invests in Helpshift.
BANKING AND CREDIT NEWS-November 29, 2016-Cisco invests in Helpshift
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Helpshift has announced that Cisco Investments has recently joined their Series B funding round, the company said.
As one of Cisco Investments' portfolio companies, Helpshift and Cisco will also explore opportunities to integrate Helpshift's in-app customer support solutions with Cisco's leading contact center solutions.
Helpshift helps businesses support and engage their customers. Their support platform includes native functionality such as in-app FAQ's, in-app chat, a full CRM ticketing system, in-app campaigns, and in-app surveys. Helpshift is installed on 2 billion devices worldwide, and serves 400+ million mobile customers monthly.
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|Publication:||M2 Banking & Credit News (BCN)|
|Date:||Nov 29, 2016|
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