Printer Friendly

Cincinnati Bell acquires Software Support, Inc.


Technical Help Desk Support Strengthens MATRIXX's Full Service


Cincinnati Bell Inc. (NYSE:CSN) today announced completion of the acquisition of Software Support, Inc. (SSI).

SSI is a leading provider of technical assistance over the telephone to users of computer hardware and software. Its revenues for the 12 months ended Sept. 30 were about $20 million, representing a substantial increase from the prior 12 months.

The acquisition expands the capabilities of Cincinnati Bell's wholly owned subsidiary, MATRIXX Marketing Inc., in the technical help-desk market. Joseph J. Jacoboni, founder of SSI, will remain with the company as president of the Software Support division of MATRIXX Marketing.

With the addition of SSI's 500 employees at facilities in Heathrow, Fla., Houston, Texas, and Salt Lake City, Utah, MATRIXX Marketing now employs nearly 14,000 worldwide in 21 call centers in the U.S. and Europe.

The purchase of Software Support is not expected to significantly affect the 1997 financial results of Cincinnati Bell.

Cincinnati Bell is the global leader in helping communications companies achieve a competitive advantage through advanced billing, customer information and telephone marketing solutions, as well as the premier provider of communications services in Greater Cincinnati. -0-

EDITORS: Recent Cincinnati Bell Inc. news releases are available via fax or the World Wide Web. Call 1-800-345-6301 and press number 3 to obtain this and other releases via the CBLD Fax Line. Cincinnati Bell's World Wide Web address is

CONTACT: Cincinnati Bell, Inc.

Wayne Buckhout, 513/397-1081
COPYRIGHT 1996 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1996, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

Article Details
Printer friendly Cite/link Email Feedback
Publication:Business Wire
Date:Nov 25, 1996
Previous Article:Watkins-Johnson Declares Dividend.
Next Article:Synthetic Industries, Inc. posts 34.1% jump in operating income on sales of $299.5 million in fiscal 1996.

Related Articles
FIserv, Inc. announces acquisition of Imaging Technology Banking unit from Cincinnati Bell Information Systems Inc.
CBIS acquires X International companies in strategic expansion -- CBIS to provide new generation of billing and customer care products for...
AT&T and CBIS sign billing agreement.
CBIS acquires Swift Management Services in strategic European expansion.
MATRIXX announces agreement to acquire Software Support, Inc.
CBIS Provides New Management System for Swisscom's Transmission Network.
Cincinnati Bell Agrees to Purchase Systems Integration Business; Deal Expands Cincinnati Bell's Capabilities and Geographic Reach.
National Payphone Clearinghouse Processes Certified; Level 3 SEI Certification A Win For Cincinnati Bell and Keane.
Lightbridge Enables Cincinnati Bell to Enhance the Customer Experience.

Terms of use | Copyright © 2017 Farlex, Inc. | Feedback | For webmasters