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Articles from Chartered Management Institute: Checklists: Operations and Quality (June 1, 2006)

1-10 out of 10 article(s)
Title Author Type Words
A programme for benchmarking. 1455
Handling complaints. 1034
Health and safety: undertaking a risk assessment. 1757
Implementing an effective change programme. 1387
Implementing business process re-engineering. 1638
Managing a crisis. 1496
Managing projects. 1517
Setting objectives. 1314
Total Quality: mapping a TQM strategy. 1202
TQM: getting total quality to work. 1450

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