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Career food for thought.

What does a career as a catering or restaurant manager involve? Restaurant and catering managers are responsible for making sure customers are satisfied with the quality of food and service provided in a range of eating places.

As a restaurant manager you could work in hotels, small independent restaurants, eateries that are part of a large chain, or fast-food outlets. You could be front of house, welcoming customers to the restaurant and showing them to their table.

As a catering manager you would work in larger catering operations, such as business or factory canteens, hospitals or schools. You would have less contact with customers than a restaurant manager, and spend more time behind the scenes.

Your duties could include planning menus; advertising vacancies and recruiting staff; making sure all staff are fully trained; keeping staff motivated to provide the highest standard of service; organising shift patterns and rotas; managing stock control and budgets; and running the business in line with strict hygiene, health and safety guidelines.

What personal skills do you need? You need to have a tactful and diplomatic manner, as well as the ability to motivate and manage staff, plus strong customer service and communication skills.

The ability to keep calm under pressure is essential, along with good teamworking skills and the ability to work accurately with figures.

What training do you need? To apply for a trainee manager post you will usually need a good general standard of education plus relevant experience, or work your way up. You could start as a waiter/waitress and work towards qualifications such as an NVQ Level 2 in Food and Drink Service.

Many hotel chains run management trainee schemes that can lead to restaurant or catering management..

You will usually need a qualification such as a foundation degree, BTEC HNC/HND or degree, although some employers will accept you with A levels or a BTEC National award.

Subjects like hospitality business management and culinary arts management would be useful.

What are the opportunities for career progression? As a manager or trainee manager, you will usually receive on-the-job training.

As a restaurant manager, you may be encouraged to apply for a personal licence for the sale of alcohol. In England and Wales, restaurants serving alcohol need a premises licence and a named personal licence holder (usually the manager).

What is the salary? (Guideline only) Trainee restaurant or catering managers earn between pounds 16,000 and pounds 20,000; with experience around pounds 35,000..

Careers in catering/ restaurant management If you have a tactful manner and an interest in serving the public, a career in catering or restaurant management may appeal. Emma Thompson looked at the menu to find out more

More information . Caterer, www. caterer. com . British Institute of Innkeeping, www. bii. org . www. careersadvice. direct. gov. uk . Details provided for information only. Jobs not necessarily available..
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Publication:Liverpool Echo (Liverpool, England)
Date:Jun 4, 2009
Words:477
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