Printer Friendly

Care for the elderly; COMMENT & DEBATE YOUR LETTERS TO THE NATIONAL NEWSPAPER OF WALES.

* SIR - Following the publication of the Equality and Human Rights Commission's year-long inquiry into home care in England, I feel compelled to write to you to say that as the owner of a company specialising in care of the elderly in Cardiff & The Vale, I wholeheartedly support the findings of the review.

Home Instead Senior Care's stated aim is to change the way care is delivered to the elderly in the UK. Indeed one of the company's offices was audited as part of the Commission's review and, owing to their unique approach to care of the elderly, were praised by the EHRC.

We have believed for some time that the current system of care is broken. There is absolutely no excuse for individual neglect but the current system constrains many providers to such a point that compromises in delivering care, for traditional home care providers are almost inevitable.

It's why we won't enter in to block contracts which force providers in to delivering 'care' in 15-minute slots and why, for us, the minimum care visit is one hour. Quality care cannot be delivered in short duration home visits. The "one size fits all" approach might be commercially convenient but the reality is that quality care begins with an individual and that's where we start.

I hope that the EHRC's review leads to change and am proud to be helping to lead the way. PHILIP BATCHELOR Managing Director, Home Instead Senior Care, Cardiff
COPYRIGHT 2011 MGN Ltd.
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2011 Gale, Cengage Learning. All rights reserved.

Article Details
Printer friendly Cite/link Email Feedback
Title Annotation:Letters
Publication:Western Mail (Cardiff, Wales)
Geographic Code:4EUUK
Date:Nov 26, 2011
Words:242
Previous Article:Call for remains of Owain Glyndwe r to be sent home to Wales; RETRO REPORT NOVEMBER 1996 - How we covered...
Next Article:Money saved today can help build their tomorrows; PERSONAL FINANCE Rhodri Evans looks at the why it is never too early to start saving for your...
Topics:

Terms of use | Privacy policy | Copyright © 2020 Farlex, Inc. | Feedback | For webmasters