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Campus Crisis Management: A Comprehensive Guide to Planning Prevention, Response, and Recovery.

Campus Crisis Management: A Comprehensive Guide to Planning Prevention, Response, and Recovery By Eugene L. Zdziarski II, Norbert W. Dunkel, J. Michael Rollo & Associates; Jossey-Bass; 384 pp.; $45;

THE TRAGEDY AT VIRGINIA TECH IN APRIL had many institutions reexamining crisis response plans. But as the authors of Campus Crisis Management point out, such review isn't something to be done after the fact but must be a continual practice.

"When a crisis unfolds, or a tragedy overwhelms staff and resources, it is not the time to begin making Lists of needed actions. It is not the time to begin searching for that three-ring binder that some of the staff put together a few years ago after attending a workshop or living through a different experience."

Crisis management, they argue, is an ever-evolving process of learning, training, evaluating, and implementing best practices. The book provides an understanding of the impact of environmental crises, facility crises, and human crises, as well as lessons learned. Included are the 1966 sniper attacks at the University of Texas, the 1991 meningococcemia outbreak at the University of Illinois at Urbana-Champaign, the Seton Hall (N.J.) dorm fires in 2000, and Hurricane Katrina in 2005.

The authors review these scenarios--and many more--while outlining responses to crises and changes made in the aftermath.
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Author:Goral, Tim
Publication:University Business
Date:Jun 1, 2007
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