Cabletron Boosts Award-Winning Service and Support Organization With Appointment of Former Compaq Executive.
Earle Humphreys to Lead Cabletron Service and Support Organization
Cabletron Systems (NYSE:CS) today announced the appointment of industry-veteran Earle Humphreys to Executive Vice President of Worldwide Service and Support. Ken Sullivan, who formerly managed service and support, will oversee the company's new SPECTRUM Software Solutions and Services Organization, a unit of the company which will be focused on aggressively expanding Cabletron's presence in the network management market.
Humphreys, who was most recently Director of Worldwide Service and Solutions Marketing at Compaq Computers, will report directly to John d'Auguste, Cabletron's President of Operations. Prior to his position with Compaq, Humphreys ran Tandem Computers' service and support organization, helping to develop it into a $500 million business.
"I'm pleased to have such a talented individual as Earle Humphreys at the helm of Cabletron's service and support team," said President and CEO Craig Benson. "With the explosion of electronic commerce, high-capacity Internet applications and the integration of voice and data networks, it's more crucial than ever to provide world-class service and support to our customers."
About Cabletron Service and Support
Cabletron offers extensive, award-winning service and support capabilities worldwide. In a Computerworld magazine customer satisfaction survey, Cabletron was rated number one in customer satisfaction over Cisco Systems, Bay Networks and 3Com. Computerworld asked industry managers to rate their satisfaction among switching products, vendor service and future direction. Cabletron out-scored the nearest competitor by nearly 30 percentage points in overall satisfaction.
Cabletron Systems, a recognized leader in high-performance computer networking products, provides dependable network access and communications to millions of people throughout the world under its Smart Networking architecture. With scalable products designed for Fortune 1000 enterprise networks, service providers and small businesses, Cabletron provides simple, reliable and cost-effective business solutions for the information age.
Cabletron's World Wide Web site can be reached on the Internet at http://www.cabletron.com.
CONTACT: Cabletron Systems Betsey Winckler, 603/337-2588 firstname.lastname@example.org or Ruder-Finn Nicole Peters, 212/593-6376 email@example.com
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|Date:||Jul 13, 1998|
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