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CUSTOMERS DISCOVER THE CONVENIENCE AND COMFORT OF IQ SERVICES

 CUSTOMERS DISCOVER THE CONVENIENCE AND COMFORT OF IQ SERVICES
 PITTSBURGH, March 2 /PRNewswire/ -- You're in the shower when the phone rings. Instead of scrambling to answer it, you finish your shower, then dial star-6-9 on your telephone (1-1-6-9 on a rotary dial telephone), confident that -- thanks to Return Call -- your telephone will automatically dial the number of the last person who called you. If that number is busy, Return Call will even keep trying for 30 minutes.
 Or you're dialing a friend, but the line is busy. So instead of wasting your time dialing again and again, you dial star-6-6 and hang up. Repeat Call will redial that busy number for you and when the line becomes free, it will signal you with a special ring. You can even place other calls while you wait.
 "Daily, more and more customers are discovering the convenience and comfort of our IQ Services," said Eric Rabe, director of media relations for Bell of Pennsylvania. Introduced in late 1989, the six new information age features are gaining fans every day. In 1991, Return Call was used almost 26 million times, making it the most popular, followed by Repeat Call, with well over 1 million activations.
 Others in the IQ family of services include Call Block (star-6-0), which helps you prevent unwanted calls from reaching you because it lets you block calls from up to 6 phone numbers; Priority Call (star-6-1), so you answer only the calls you really want because you can identify up to six callers by a special ring; and Select Forward (star-6-3), so your calls -- but only your important ones -- follow you wherever you go. Together, these services were used over a million times last year.
 Subscribers bothered by threatening and malicious calls have found a new dimension of security with a sixth IQ service -- Call Trace. Those receiving such calls may hang up and dial star-5-7. Call Trace records the caller's last number so it can be made available to police.
 In Pennsylvania, Call Trace was activated some 300,000 times last year.
 "Thanks to Call Trace, our company has noted a marked reduction in annoyance call reports," said Rabe, who said simply the availability of the service "is enough to make anyone think twice about placing malicious calls."
 Rabe added that the value of IQ services will grow even further in 1992, "as these services become available to more and more subscribers."
 Customers may be billed for the IQ services on a per-use basis; heavy users may save money by subscribing to their favorite features for a flat monthly charge.
 /delval/
 -0- 3/2/92
 /EDITORS: IQ Services is a service mark of Bell Atlantic Corporation./
 /CONTACT: Sharon Shaffer, in Philadelphia, 215-466-4540; Saul Kohler, in Harrisburg, 717-255-4181; or Shirley Risoldi, in Pittsburgh, 412-633-5574, all of Bell of Pennsylvania/ CO: Bell of Pennsylvania ST: Pennsylvania IN: TLS SU:


CD -- PG004 -- 4053 03/02/92 14:20 EST
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Copyright 1992 Gale, Cengage Learning. All rights reserved.

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Publication:PR Newswire
Date:Mar 2, 1992
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