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CTI-Cryogenics Introduces Innovative GOLDLink Support Program.

SAN FRANCISCO, Calif.--(BUSINESS WIRE)--July 13, 1998--CTI-Cryogenics, a division of Helix Technology Corporation (HELX), unveils their latest in a line of innovative customer products: GOLDLink(tm) Customer Support. Unique in the industry, GOLDLink Customer Support is a proactive program that leads to 100% vacuum system availability through the linking, gathering and computer analysis of data from a variety of vacuum inputs. This data, collected from CTI-Cryogenics' products as well as from components made by other manufacturers, is analyzed with algorithms derived from a rapidly growing worldwide database.

Using state-of-the-art GOLDLink Diagnostics(tm) technology, CTI-Cryogenics is able to determine the relative health of the entire vacuum system and then, should the need arise, launch an anticipatory response. Customers will be able to realize significant savings through the reduction of unexpected downtime, incomplete troubleshooting approaches and misinterpreted data.

This year, CTI-Cryogenics will also be introducing a number of new products compatible with GOLDLink Support: On-Board(R) Cryopumps, Waterpumps, TurboPlus(tm) Systems, Compressors and Networking Products.

In addition, CTI-Cryogenics also welcomes Granville Phillips, the newest member of the Helix corporate family, through a demonstration that connects, controls and monitors Granville Phillips' products in the CTI-Cryogenics booth (North Hall, #5968) and in the Granville Phillips booth (South Hall, #1709). Visitors to either booth can witness an integrated vacuum system being monitored remotely.

CTI-Cryogenics is a world leader in high vacuum technology with sales and support centers worldwide. Our unique GUTS(R) program provides our customers immediate response to technical and product-related issues.

 CONTACT: Helix Technology Corporation
 Sharon McAvoy, (508) 337-5112


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Publication:Business Wire
Article Type:Article
Geographic Code:1USA
Date:Jul 13, 1998
Words:257
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