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CRAWFORD DEBUTS VTECH SOFTWARE FOR VEHICLE APPRAISAL.

Crawford & Company (NYSE: CRDA; CRDB) has debuted VTech -- a state of the art, web-based application that fully automates the vehicle appraisal process from intake through work product distribution.

"By automating the workflow, business rules, and work production distribution, VTech satisfies the insurance industry's growing need for speed, instant data access, and quality measurement tools," said Clayton Hartley, senior vice president, Claims Management Services. "It provides customers with a consistent process and product by using a single platform with defined workflow criteria."

"Streamlining and automating the appraisal process is just the beginning for VTech," said Jay Campbell, director of Service Solutions. "Future enhancements will provide our clients access to our extensive direct repair and auto glass networks. Using VTech and the Internet, we will be able receive assignments, dispatch certified shops, and furnish damage estimates and digital photographs."

VTech is part of Crawford's ongoing commitment to providing the best technological and service solutions for the insurance industry. Crawford believes that integrated effective technology is a key tool to drive consistency, accelerate change, and improve efficiencies at every level.

Based in Atlanta, Georgia, Crawford & Company is the world's largest independent provider of claims management solutions to insurance companies and self- insured entities, with a global network of more than 700 offices in 67 countries. Major service lines include workers' compensation claims administration and healthcare management services, property and casualty claims management, class action services, and risk management information services. The company's shares are traded on the NYSE under the symbols CRDA and CRDB.

Crawford & Company can be found on the World Wide Web at http://www.crawfordandcompany.com/

For more information, call 404/847-4302.
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Publication:Productivity Software
Date:Aug 1, 2004
Words:272
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