CONSUMER PROTECTION : COUNCIL TAKES NOTE OF CHARTER ON DIGITAL CHALLENGE.
Meeting in Council on 31 May, EU ministers debated the charter entitled Consumer sovereignty in a digital world', according to which there is a growing demand for security in using new technologies and transparency. The text should contribute to reinforcing consumer confidence online, pointed out the German EU Presidency, which organised a conference on the subject in mid-May. Berlin therefore called on member states to better integrate their policies in this domain and confirmed that consumers would "quite naturally" be interested in cross-borderelectronic offers.
The charter identifies the major challenges facing the digital world, such as security, protection of personal data, access to and participation of new technologies and the compatibility between the different products and systems. The text considers that consumers must be able to obtain information from the supplier on the security measures used to protect their personal data. Before signing a contract, consumers should also be informed of the type of personal data collected, the way in which it is collected and what it is used for.xx
The use of digital content is frequently limited in practice to DRM systems, electronic security systems applied to online music and films. In the interests of both suppliers and users, users should be given a degree of "flexibility" in using legally downloaded content provided that DRM systems are used, confirms the text.
The charter is available at www.europolitics.info => subscribers => advanced search => reference = 80849a