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COMPUTER RAGE: HOW THAT PC MAY DRIVE YOU INSANE; Rise in office tantrums.

WE'VE already had road rage, air rage and even trolley rage.

Now personal computer users are joining the ranks of those who blow their tops in everyday situations.

There have been countless cases of people tossing keyboards across the room - and one frustrated City high- flier in London even hurled his monitor through a first-floor window.

He explained: "One minute I was sitting at my desk working on a presentation, the next the system crashed and I simply lost control."

The latest phenomenon has been dubbed PC rage - and it's on the increase.

A firm of US computer experts say the number of cases has tripled in the last year.

And PC stores are reporting more and more damaged keyboards and terminals being sent for repair.

The most common reasons for PC rage are crashes, computer bugs and losing important documents.

But exact numbers are hard to come by as people are ashamed to admit they lost their temper and took it out on the equipment.

And a spokesman for the Association of British Insurers said: "We don't get claims for computer rage because if someone admits to having lost the rag and given his PC a good hiding, it isn't accidental damage and we won't pay out."

Glasgow University psychologist Dr Geoff Scobie said PC rage wasn't at all surprising and admitted: "I have given my keyboard a thump on occasions."

Dr Scobie said people become frustrated when things don't go according to plan or when the system crashes or the screen freezes.

He added: "The computer allows us to do much more work but, in turn, we are under more stress.

"So when the computer suddenly packs up we are already under stress and this just adds to it. It is hardly surprising that some people lose their temper."
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Copyright 1999 Gale, Cengage Learning. All rights reserved.

 
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Author:Dow, Ian
Publication:Daily Record (Glasgow, Scotland)
Date:Mar 1, 1999
Words:301
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