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COMPUSERVE INTRODUCES 14.4 KBPS ACCESS IN 10 CITIES

 COLUMBUS, Ohio, Sept. 9 /PRNewswire/ -- High-speed access at 14.4 kilobits per second (kbps) is now available to CompuServe Information Service members in 10 U.S. cities, at the same price as its 9.6 kbps service, CompuServe Incorporated announced today. CompuServe is the first online information service to offer access at the 14.4 speed.
 "We've gained a key competitive advantage by meeting our members' need for higher speed access now, as we did three years ago when we introduced 9.6 kbps access," said David Eastburn, vice president of product marketing for CompuServe's Information Services Division. "Also, by pricing the 14.4 service at $16 per hour, the same as 9.6 kbps access, we continue our policy of enhancing CompuServe's already superior value. Some of our competitors aren't even offering 9.6 kbps access yet." Eastburn added that 14.4 kbps is quickly becoming the standard for the modem industry, and that price reductions on these modems would likely lead to a significant increase in their installed base by 1994.
 The 14.4 service is initially available in Cambridge, Mass., Chicago, Columbus, Los Angeles, New York, Newport Beach, Calif., Orlando, Fla., Philadelphia, Rochelle Park, N.J. and Santa Clara, Calif. More U.S. cities will be added during the coming year. CompuServe also plans to offer the service in Europe but does not currently have a date for international implementation.
 The benefits of 14.4 service for CompuServe members include faster file transfers and more rapid online display of Graphics Interchange Format (GIF TM) images, resulting in lower connect-time charges. GIF is a format CompuServe developed for storing graphics. It allows CompuServe members to view an image online or download the file for later viewing. The 14.4 service supports V.42 error correction and requires that the member have a V.32bis modem. CompuServe members in the cities listed above can find their local phone number for 14.4 access by typing "GO PHONES."
 CompuServe members pay $8.95 per month for unlimited connect-time access to 47 basic services. CompuServe's extended services are available for $8.00 per hour for 1200 or 2400 bps access and $16 per hour for 9.6 kbps or 14.4 kbps access.
 Established in 1979, the CompuServe Information Service provides its worldwide membership of 1.4 million with 1,700 databases and services to meet both business and personal interests. Anyone with a modem-equipped personal computer can access CompuServe using the CompuServe Information Manager (CIM) software included in CompuServe membership kits. CIM provides an easy-to-use interface available for IBM compatible (DOS or Windows) and Macintosh computers. CompuServe can also be accessed with any general communications software.
 In addition to the CompuServe Information Service, CompuServe Incorporated provides frame relay, wide and local area networking services, business information services and software to major corporations and government agencies worldwide.
 CompuServe is an H&R Block (NYSE: HRB) company.
 -0- 9/9/93
 /CONTACT: Debra Young of CompuServe Incorporated, 614-538-4553 or CompuServe Mail 70004,336/
 (HRB)


CO: CompuServe Incorporated ST: Ohio IN: CPR PUB SU: PDT

AR -- CL023 -- 0444 09/09/93 16:00 EDT
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Publication:PR Newswire
Date:Sep 9, 1993
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