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CHEVROLET TO OFFER COURTESY TRANSPORTATION FOR WARRANTY SERVICE ON 1994 MODELS

 LAS VEGAS, Sept. 10 /PRNewswire/ -- Chevrolet will offer free courtesy transportation to buyers of 1994 Chevrolet and Geo cars and trucks whose vehicles are brought to dealerships for warranty service, Chevrolet General Manager Jim Perkins and Chevrolet Dealer Council Chairman Jerry Seiner announced today.
 "The program is one the dealers have been asking for," Perkins and Seiner said, "and we are now putting it in place. It's a recognition that Chevy customers need their vehicles just as much as the folks who drive the high-priced stuff."
 The courtesy transportation is the latest in a series of customer satisfaction efforts by Chevrolet, which include a comprehensive 24-hour, seven-day-a-week Roadside Assistance program open to all 33 million Chevy owners, a "1-800" customer assistance line for help with service problems or to request consumer information, and a toll- free technical assistance line so that dealer service personnel can call for help in fixing customers' vehicles right the first time.
 Here's how the courtesy transportation program will work.
 -- Overnight repairs -- A loaner car, rental car, alternate public transportation reimbursement (e.g. cab fare or bus fare) will be provided to the customer. A customer also could be reimbursed for fuel expense for rides provided to the customer by another individual.
 -- Same day repairs -- One-way shuttle transportation is available from the dealership up to 10 miles.
 Customers who purchase or lease a 1994 Chevrolet or Geo car or light-duty truck are eligible for the program. They will be able to use the program when their vehicle is left at a participating Chevrolet dealership for repairs covered under the 36-month, 36,000-mile new vehicle limited warranty.
 -0- 9/10/93
 /CONTACT: Chevrolet Public Relations, 313-492-8841/
 (GM)


CO: Chevrolet Motor Division ST: Nevada, Michigan IN: AUT SU: PDT

KE -- DE011 -- 0732 09/10/93 11:58 EDT
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Publication:PR Newswire
Date:Sep 10, 1993
Words:300
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