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CBIS solution supports Road Runner cable modem service.

CINCINNATI--(BUSINESS WIRE)--March 17, 1997--CBIS(R) announces the implementation of customer care and billing support for Time Warner's offering of broadband online service and Internet access via high-speed cable modem.

CBIS is providing its CableMaster(TM) 2000 Subscriber Management and Billing Solution to support "Road Runner" service in the Akron-Canton, Ohio, market, which has 330,000 homes ready for cable modem installation.

Road Runner is offering a combination of local and international content including newspapers, museums, libraries, government information, historical sites, sports, popular magazines and much more.

"Road Runner broke new ground in the world of high-speed, on-line computing as a 21st century service," said Time Warner's Northeast Ohio Division President Stephen Fry. "Our efforts in offering Road Runner were supported and facilitated by CBIS and its CableMaster solution, which allows us to provide efficient and effective subscriber care and billing as demand for this new service grows."

"The robust functionality of CableMaster 2000 reaffirms CBIS's commitment to supporting our customer care and billing clients as they enter the powerful new world of high-speed data services," said Tom Smaldone, president of the CBIS Cable & Broadband Solutions Group. "CBIS's support of Time Warner's Road Runner service in Canton-Akron also demonstrates the flexibility of CableMaster 2000, which is helping MSO's reduce the costs and complexity of implementing these increasingly popular services, and at the same time, allowing them to realize a quicker return on investment."

CBIS's CableMaster 2000 -- developed specifically for the cable industry and which provides Internet and broadband billing functionality -- utilizes a fully integrated, on-line, real-time relational database, giving all functions and departments the ability to update and access data at all times. Through licensed installations and service bureau operation, it supports many of the major markets of the nation's leading cable system operators including Cox, TCI, Southwestern Bell, Media General, Galaxy, and Suburban. Since its introduction in 1982, CableMaster has been installed in nine countries around the world, managing nearly 9 million subscribers.

About Time Warner

Time Warner Cable is the nation's second largest cable television operator, currently serving 12.1 million customers in 37 states. It is a unit of Time Warner Entertainment Co., L.P.

About CBIS

CBIS is Cincinnati Bell Information Systems, the global leader in the provision and management of customer care and billing solutions for the communications industry. CBIS's state-of-the-art data center infrastructure centered in Cincinnati and Orlando, and client sites, produce more than 260,000,000 bills for cable TV, wireless and wireline telephony, and convergent services each year.

CBIS uses its extensive billing systems expertise and service bureau experience to create advantages for leading companies in wireless, wireline, cable, and emerging communications services. CBIS -- a subsidiary of Cincinnati Bell Inc. (NYSE:CSN) -- is an Equal Employment Opportunity/Affirmative Action Employer committed to a diverse work force. CBIS's web site is . -0-

CBIS is a registered servicemark and CableMaster is a trademark of Cincinnati Bell Information Systems Inc.

CONTACT: Cincinnati Bell Information Systems Inc., Cincinnati

John Pratt, 513/723-3669 or 800/327-3900

john.pratt(at sign)
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Publication:Business Wire
Date:Mar 17, 1997
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