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Articles from Business Perspectives (June 22, 2000)

1-8 out of 8 article(s)
Title Author Type Words
Auto Zone's Service Obsession. Colley, Jerry 3313
Customer Service and The Wilson School of Hospitality and Resort Management. Taylor, Robert R. 2833
Extraordinary Customer Service Management: THE CRITICAL SUCCESS FACTORS. Jones, Coy A. 2277
George Alvord on Customer Service. 3008
How to Make Your Guests Happy. Wilson, Kemmons 2330
On-line Customer Care. Burress, Kathryn 2869
Think Small One Customer at a Time. One Associate at a Time. Newsome, Dwight 2267
What Is Customer Service? Brief Article 323

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