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Brother, Can We Lend a Hand?

When a Waffle House employee was the only employee in the entire restaurant on November 3, customers jumped in to offer their assistance in this story out of Birmingham, Alabama.

In a statement provided to, Waffle House director of PR and external affairs Pat Warner explained Ben was left alone because of a scheduling conflict. "We had two associates scheduled to leave, however due to a communication mix-up, their relief did not show up promptly," the statement explained. "That left Ben, our cook, alone in the restaurant with hungry customers. He worked the grill and got the orders out."

It was clear to the customers in the restaurant that the lone employee, who was trying to serve nearly 30 people by himself after midnight, was overwhelmed.

Slowly, customers began jumping behind the counter to help him. One male grabbed an apron and began washing dishes. Customer Alison Stanley went and brewed coffee, despite wearing stiletto heels and a sequined dress. "I don't think it's anything special," Stanley said. "He needed help, so I got up and helped out."

Others bussed tables and began washing dishes.

Because of the kindness of the customers, Ben was able to focus on waiting tables and food preparation.

One witness, Ethan Crispo, was originally frustrated by the poor service until he realized Ben was the only employee in the restaurant, the Washington Post reported. He was so moved by the scene that was unfolding before him he decided to snap photos and post them on Facebook.

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Author:Clabough, Raven
Publication:The New American
Date:Jan 20, 2020
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