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British Airways CEO warns of traveller discontent with Heathrow.


British Airways CEO Willie Walsh has issued a warning that a bad travelling experience at London's Heathrow Airport could see travellers and airlines turn to continental airports instead.

The CEO also said that British Airways will continue to seek compensation for the disruption caused by the tighter security after the discovery of an alleged plot to blow up transatlantic flights in August this year.

British newspaper The Daily Telegraph quoted the CEO as saying that the events triggered discontent from regular users at the airport.

Walsh noted that at Heathrow about a third of the aircraft taking off are more than 15 minutes late, giving the airport not only the worst record in the United Kingdom but also a worse record than that of any other major European hub.

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Publication:Airline Industry Information
Article Type:Brief article
Date:Nov 14, 2006
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