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Byline: Brian Reade

THERE are many things in life I don't understand.

Why people start sentences with "no offence but..." knowing that within seconds you'll want to smack them in the mouth with an iron railing.

Why window cleaners are never women. Why old people never throw out jars. And why Royal Mail boss Adam Crozier has received a pounds 2.2million bonus, despite failing to hit 11 of his 15 targets, sacking 33,000 staff and cutting collections down to once a day.

Making his customers never know when their mail is going to turn up or if their local Post Office will still be open tomorrow, and if it is, how long the queue will be to get the silent, shoulder-shrugging treatment from snarling, overworked staff who don't want to be there.

If you know the answer, send it to me on a postcard and hopefully I'll get it before my retirement in 2022. Hopefully.


BONUS: Crozier
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Title Annotation:Features
Publication:The Mirror (London, England)
Date:May 19, 2005
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