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Boy, 2, has place at nursery 'terminated' over fees row.

Byline: Emma McKinney Education Reporter

A TODDLER has been left without a nursery place after his parents were hit with a PS1,000 fees bill they could not pay - affees after mistakenly being undercharged.

Twoyearold George Welch had been happily attending Angels Day Nursery in Jockey Road, Sutton Coldeld, for the last year.

But trouble began when parents Leanne Martin and Pete Welch were hit with the PS1,000 fees demand from the nursery, after it had mistakenly undercharged for his care.

e couple oered to pay in PS40 per month instalments, but bosses refused to accept the oer and later stated they were reluctantly 'terminating' George's place.

Nehar Rahman, owner of the nursery, said a manager had apologised for the undercharging but added: "We couldn't accept PS40 a month as it would take over two years to pay o the outstanding amount. We are a small business and have sta wages to pay and overheads. It is a really sad situation as we looked after George and loved him like he was our own child."

e PS1,000 bill arrived in December, months after George's days at the nursery had doubled - but the nursery had not amended its invoices.

Mum Leanne, who underwent major heart surgery last summer, said: "George's hours had increased from two days a week to four, but the nursery had forgotten to increase the charges.

"Around the same time George had become eligible for some extra free hours and I was having more heart tests in London, so I hadn't taken a lot of notice of the nursery fee invoices."

After the nursery spotted the mistake, the PS1,000 demand was made.

Unable to pay it all in one go the couple oered to pay PS40 a month but the oer was eventually rejected.

Leanne, of Wylde Green, said: I told the nursery we didn't have any more money to spare each month and even oered for them to see my bank statement.

"I was told George's place was terminated. I couldn't believe it. What are they beneting by chucking him out of nursery?" Owner Nehar Rahman said: "When one of the managers was going through the accounts they realised the payments didn't match up to the number of days George was attending the nursery.

"e manager who made the mistake was really apologetic. It was a human error.

"We tried everything to resolve this issue."

" She said the nursery ered a variety of payment plans, as well as reducing the days George attended the nursery, and also claimed his parents had paid fees late in the past. Mrs Rahman also insisted George was not forced out and that his parents chose to "withdraw" him from the nursery.

Yet in a letter to his parents, she had stated: "Further to our numerous conversations with you regarding outstanding fees, it is with regret that after discussions with yourselves we have decided to terminate your child's place at Angels Day Nursery with immediate eect."

Two-year-old George Welch has left Angels Day |Nursery, left, after a payments row between the nursery and his parents Pete Welch and Leanne Martin

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Title Annotation:Features
Publication:Birmingham Mail (England)
Date:Apr 4, 2015
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