Blunder ends in tragedy.
The woman was taken to an empty house in Dinas Powys,Vale of Glamorgan, earlier this month after visiting a day centre.
By the time the crew returned, the pensioner was found lying in the garden with two broken hips.
Don Page,chief executive of the Welsh Ambulance Services NHS Trust, said: ``The Welsh Ambulance Services NHS Trust extends its sympathy to the family at this difficult time.
``The trust has had notification from the Regional Office of the National Assembly that it has commenced an independent investigation into the circumstances of the unfortunate incident.
``The investigation will look at the procedures in place in the Ambulance Service and Cardiff and Vale NHS Trust. The Welsh Ambulance Service will do all that it can to assist the investigation.''
A spokesman for Cardiff and Vale NHS Trust said: ``We wish to extend our sympathy to the family. We will be contributing to the Regional Office's independent investigation which is now under way.`` The pensioner, who has not been named, was normally cared for at home in Penarth by her daughter.
She said when the incident happened that her mother must have been ``nearly frantic''. She said: ``For some inexplicable reason, they left her in the wrong house,completely alone.
``When they came to me and I realised she wasn'ton the ambulance, they realised what had happened and said they would go back for her.
``But it turns out they delivered all the remaining patients to their homes before going back to Dinas Powys, which was about an hour and -a-halflater.''
The woman said that when the crew returned to pick her up,her mother had managed to get out of the house,fallen in the garden and injured herself.
They then dial led 999 and she was taken to hospital.
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|Publication:||Daily Post (Liverpool, England)|
|Date:||Sep 30, 2003|
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